We are pleased to inform you on how to best enjoy your visit to the BTS POP-UP : ARIRANG (@SHINSEGAE CENTUMCITY) and purchase our merchandise. [Operating Schedule] * Operating Period: From Friday, June 5 to Sunday, June 14, 2026 * Operating Hours:Mon-Thu: 10:30 am – 8 pm / Fri-Sun: 10:30 am – 8:30 pm (KST) * Location:Shinsegae Centum City B1 Event Hall & B2 Hyper Stage, 35 Centum nam-daero, Haeundae-gu, Busan [Online Reservation] 1. BTS POP-UP : ARIRANG (@SHINSEGAE CENTUMCITY) operates on an online reservation system only. There will be one round of reservations. Each account may reserve one time slot through the dedicated link. (▶Reservation Link) 2. Reservation Opening Date : 11 am, Friday, May 29, 2026 (KST) └ Usage Period: From Friday, June 5 to Sunday, June 14 3. Only accounts that have completed registration on Weverse can make a reservation. Each reservation allows admission for one person only. ※ Weverse services are available only to users who meet the minimum age requirements under the personal information protection laws of their country or region of access (14 years old in Korea, 13 years old in the United States, and 16 years old in other regions). 4. Your entry QR code will be checked upon entry. To process your entry on-site, please present the QR code from the app or web reservation page to the staff. Screenshots or images will not be accepted. * How to Check Your Entry QR Code [Weverse > More > “Weverse Spot” > “HYBE MUSIC GROUP POP-UP” > BTS POP-UP : ARIRANG (@SHINSEGAE CENTUMCITY) > Click on the QR code icon in the upper right corner or “RESERVATION” > View reservation details] 5. Once you complete your advance reservation, your reservation will be automatically confirmed. A reservation information email will be sent to the email address you provided when applying. If you don’t receive the email, please check the email address you entered and your spam folder. 6. To ensure smooth service when using the Weverse app, please use its latest version. If you have an earlier version, you will need to update. 7. Each session has a limited number of spots available and may close early. However, if there is a cancellation in a session that has been closed, it will automatically reopen. 8. If you wish to change your reservation after completing it, you must first cancel the existing reservation and then make a new reservation for one of the other sessions. However, please note that changes may not be possible in this case, as the reservation system is first-come, first-served. 9. Reservations cannot be transferred or sold to others. 10. The reservation status will be updated in real time. Walk-in customers can also enter after reserving an available session in real time. 11. For inquiries regarding your Weverse account or the system, please contact Weverse Help. 12. To ensure a fair and smooth experience for multiple users, reservations and use are allowed only once per person. Failure to comply may result in the cancellation of reservation without prior notice and measures such as restrictions on use by on-site staff. [Entry Information] The POP-UP is divided into B1 MERCH. SHOP (Event Hall) and B2 SHOW ROOM (Hyper Stage). Entry to the MERCH. SHOP is limited to those with reservations. 1. MERCH. SHOP Entry Information - Entry to the MERCH. SHOP is only accessible to those with advance reservations, and is only available on the reserved date and time. - Please wait in the outdoor waiting area next to the POP-UP 10 minutes before your reservation time, following the instructions of the staff. To prevent crowding, please refrain from waiting earlier than your designated time. - It will be considered a no-show if you don’t show up after 20 minutes have passed since your reserved session, and you will not be allowed entry. Please make sure you visit on time. - After verifying entry QR codes at the entrance, entry will proceed sequentially. To ensure smooth entry, please have your - QR code ready in advance. - You can stay for up to 30 minutes after entry. Please make sure to keep the time limit, as the following session may be delayed if you leave late. - Entry may be delayed depending on on-site circumstances. For smooth operations, please comply with the guidance of the on-site staff. - Re-entry is not allowed once you exit. - A reservation is not required if you are visiting only for a product exchange or refund. - Please inform the staff of the purpose of your visit, and they will guide you in. 2. SHOW ROOM Entry Information - You can visit the SHOW ROOM without a reservation. - However, there may be a wait for entry, depending on on-site circumstances. - You can stay for up to 30 minutes after entering the SHOW ROOM. Please make sure to keep the time limit, out of consideration for other visitors. [Making Your Merchandise Purchase and Precautions] 1. The number of items one customer can purchase may be limited depending on the product, and payment may be denied or canceled if it exceeds the limit. 2. Products may sell out early. 3. The purchase limit for each product can be checked on-site at the POP-UP and is subject to change depending on availability. 4. Shopping bags can only be purchased by customers who have purchased a product. They cannot be purchased separately or provided as an add-on. 5. When purchasing merchandise, cash, credit card, or Shinsegae Department Store gift certificates are accepted for payment. (Other payment methods offered by the Shinsegae Department Store are also accepted, and the store follows the department store’s policies.) 6. Please note that certain credit cards may not be accepted due to policies and conditions set by the card company. You may be restricted from making payments if the card is registered under a different name. 7. Albums can only be purchased through the QR code displayed at the POP-UP. Please note that the terms and exchange/refund policies for purchasing albums differ from those for purchasing merchandise. Please refer to the separate notice below. 8. Please consult the on-site staff should you need additional information regarding making purchases. [Making Your Album Purchase and Precautions] 1. Even if you only wish to purchase an album, you must make a POP-UP reservation before entering. 2. Please consult the staff at the POP-UP if you wish to make an album purchase. 3. How to Make an Album Purchase 1) Give the list of items you wish to purchase to the cashier at the payment counter inside the POP-UP 2) After having your entry QR code checked, proceed with payment and receive your album purchase 4. Album purchase limits can be found in the POP-UP, and are subject to change depending on inventory availability. 5. Album Event Special Gifts * POP-UP Special Gifts - When you purchase ‘ARIRANG’ (Random), you will receive 2 album release photo cards (2 randomly selected out of 7) - When you purchase ‘ARIRANG’ (Set), you will receive 4 album release photo cards (4 randomly selected out of 7) - When you purchase ‘ARIRANG’ (Living Legend Ver.), you will receive 2 album release photo cards (2 randomly selected out of 7) - When you purchase the ‘ARIRANG’ (Set) + ‘ARIRANG’ (Living Legend Ver.) set, you will receive 6 album release photo cards (6 randomly selected out of 7) - When you purchase the ‘ARIRANG’ (Set) + ‘ARIRANG’ (Living Legend Ver.) + ‘ARIRANG’ (Weverse Albums Ver.) set, you will receive a full set of 7 album release photo cards ※ When you purchase only ‘ARIRANG’ (Weverse Albums Ver.), ‘ARIRANG’ (Standard Vinyl), and/or ‘ARIRANG’ (Deluxe Vinyl), no special gift will be provided 6. Important Purchase Information - To ensure smooth operation, bulk purchases of albums are prohibited. - The limit to the number of copies one visitor can purchase is different for each album, and the payment may be denied or canceled if the number exceeds the limit. - The random components included with albums are distributed with equal probability. - The outbox is designed to protect the product during distribution. We do not offer exchanges or refunds for stains or damage to the outbox that may be sustained during the distribution process. [Exchanges and Refunds] 1. The relevant policies are in accordance with those of the department store. Exchanges or refunds are available within 7 days of purchase if you visit the POP-UP with the product, receipt, and payment method. 2. During the operating period, exchanges and refunds are available only at the POP-UP. 3. After the operating period, refunds will not be available even for products within the 7-day refund window. 4. For inquiries on exchanges after the operating period, please contact us via email (popup@hybecorp.com). 5. If you wish to exchange an item due to a defect but the item is sold out, it cannot be exchanged for the same item, and a refund will be issued. However, refunds are not possible once the POP-UP’s operating period is over. 6. A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. 7. Refund or exchange will be denied in the following cases: - The gifts provided upon purchase are not returned or are damaged - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has sustained damage to its value to such an extent that it cannot be resold, including damage to the packaging [Other Usage Guidelines and Precautions] 1. No food or drinks are allowed to ensure your pleasant experience. Animal companions will be restricted from entering. 2. Any photography or video recording for commercial or promotional purposes that is not agreed upon in advance is forbidden (bloggers, influencers, streamers, etc.). 3. Surveillance cameras are in place to ensure the safety of our customers. 4. We may take photos or videos inside and around the POP-UP. The photos and videos may be uploaded on HYBE’s social media channels, platforms, etc. We ask for your understanding. 5. For more information on parking or other facilities, please refer to the Shinsegae Centum City website. 6. Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. 7. For inquiries related to the POP-UP (excluding Weverse account and system-related matters), please contact us via email (popup@hybecorp.com).
