Hello from BTS Weverse. We're excited to announce that <j-hope IN THE BOX> premium content will be released on BTS Weverse. The VOD will be released on Fri. February 17, 2023, 5:00 PM (KST) and will be available for pre-order starting from Fri. February 10, 2023, 10:00 AM (KST) exclusively on the Weverse Shop GLOBAL and JAPAN websites. Check out the details below. [<j-hope IN THE BOX> VOD Guide] * Pre-order Details and Schedule (KST) - Pre-order Period: Fri. February 10, 2023, 10:00 AM - Fri. February 17, 2023, 4:59:59 PM - You can place your pre-order exclusively on the Weverse Shop GLOBAL or JAPAN websites. (https://weverseshop.io) ※ The VOD will be available for purchase on Weverse and Weverse Shop GLOBAL and JAPAN (websites) after the pre-order period ends. ※ Please note that the final price may differ by platform. - Available Subtitles: Korean, English, Japanese, and Chinese (Simplified) * Release Schedule (KST) 1. <j-hope IN THE BOX> VOD: Fri. February 17, 2023, 5:00 PM (approx. 90 minutes) 1 episode 2. Weverse Exclusive <j-hope IN THE BOX> VOD commentary: March 2023 ※ The commentary will be available on Weverse, exclusively for customers who purchased <j-hope IN THE BOX> VOD. ※ More information on the schedule will be announced on Weverse as well as social media. * How to Watch - VOD: Go to the Weverse app or the website → BTS community → Media tab → j-hope IN THE BOX category → select <j-hope IN THE BOX> - You can watch the content on mobile, PC (https://weverse.io), and smart TV App (on platforms that provide Weverse TV App). * Resolution - You can choose between [144p], [270p], [360p], [480p SD], [720p HD], [1080p FHD], [1440p FHD], and [2160p UHD] on your media window. [<j-hope IN THE BOX> VOD Customer Special Gift Request Guide] * Request Schedule (KST) - Special Gift Request Period: Fri. February 10, 2023, 10:00 AM - Fri. February 17, 2023, 4:59:59 PM) - Shipping Start Date: Thu. March 9, 2023 (global shipping available) * Eligibility for Special Gifts - Customers who purchased the VOD on Weverse Shop GLOBAL or JAPAN (websites) and paid for the special gift shipping ※ You can request the special gifts on Weverse Shop website. * Special Gift Details - 1 photocard & poster card set (3 postcards featuring poster images + 1 folding picture frame) * Where to Request - Weverse Shop website → BTS (GLOBAL or JAPAN) → WEVERSE category → j-hope IN THE BOX category → request the special gifts [Please Note for Special Gift Requests] 1) You can make one request per account. 2) <j-hope IN THE BOX> VOD special gifts are only available for customers who purchased the VOD via Weverse Shop website during the pre-order period and paid for the shipping fee of the special gift via the Weverse Shop website. 3) You cannot cancel the special gift request after Fri. February 17, 2023, 4:59:59 PM (KST). Once you've canceled the special gift request, you can also cancel the purchase of <j-hope IN THE BOX> VOD. 4) Please note that you cannot cancel your order or application for the special gifts once the order status has changed to "Shipping Soon". 5) Shipping to some countries may be unavailable due to the COVID-19 outbreak. For more information regarding shipping delays and restrictions, please check the announcement on Weverse Shop. [VOD Payment and Refund Guide] 1) You can only pay with payment methods available on Weverse. 2) You are eligible for a refund within 7 days of your purchase, if you have not watched your purchased content. Please visit the customer service of the app store you purchased from to request a refund. Weverse (app): Person icon in the lower right corner → Customer Support → Contact Us Weverse Shop (app): More → Customer Service → Contact Us 3) If you made your payment on Weverse app on Apple iOS, Weverse is unable to refund you directly under the Apple App Store policies. Please contact Apple Customer Support at: https://support.apple.com/ko-kr/HT204084 [Please Note] 1) Unauthorized or illegal distribution of content, piracy, and unauthorized processing of the content amount to infringement of copyright. 2) To ensure the content plays smoothly on your device, please test with the preview before purchasing the content. 3) Additional data charges may apply if you are on the mobile data network. 4) You can use only one smart TV device at a time to play paid content, regardless of the TV manufacturer. When you simultaneously play on PC and mobile, only one PC or mobile can play the content. One Smart TV and PC, or one Smart TV and mobile can simultaneously play the content. 5) Your purchase history cannot be recovered if you delete your Weverse Account. If you have further questions, please contact the place of your purchase (Weverse or Weverse Shop). Thank you. Official for All Fans, Weverse
