[NOTICE] BTS POP-UP : SPACE OF BTS in LOS ANGELES Guest Admission & Purchasing Guide (ENG)

[STORE INFO] DATES | May 5 - June 30, 2023 HOURS | Mon-Fri. 12:00PM - 8:00PM / Sat-Sun. 10:00AM - 8:00PM LOCATION | 7964 Melrose Ave, Los Angeles, CA 90046 [RESERVATION & ADMISSION] - For guaranteed entry and reduced wait times, please reserve a 1 hour time slot on thepopupcloud.com - Customers may reserve a time slot for a maximum of 2 attendees per day for each day of the event. - To make changes to your reservation, please check your confirmation email. - To ensure fair access for all attendees, we reserve the right to cancel duplicate bookings made on consecutive days. - Customers may begin lining up 30 minutes prior to the reserved time slot & proceed to the designated queueing lane. - Please present your email confirmation to store staff to enter the store. - Walk-in customers without reservations are admitted based on store capacity after reserved customers have entered. [STORE POLICY] - Certain items can be sold out early due to limited quantities. - Backpacks, bulky sports bags, weekenders, and other large bags are not allowed inside & must be left at the door. - Only service animals will be allowed inside the store. - No food and drinks are allowed inside the store. - Please be aware that we will not be responsible for any loss, damages, or theft. - Photos and videos taken in store may be uploaded on social media channels. [PURCHASING POLICY] - Payment can be made by debit/credit card or Apple Pay only. Cash is not accepted. - Please check all of your products before leaving the register/check-in. - You will not be allowed to change anything once you leave the area. - Exchanges or refunds will not be provided after sale. - If a purchased item is found to have defects, it can be exchanged within 7 days of purchase with proof of purchase. Refunds for items with defects will be provided only if replaceable item has been sold out. *According to federal anti-discrimination law, please note that POP-UP management have the right to refuse service.