Beginning on Tuesday, May 9, ARMY Membership (GLOBAL/USA) holders who have won the BTS GLOBAL OFFICIAL FANCLUB raffle for the『SUGA | Agust D TOUR 'D-DAY' in JAPAN』 and have completed payment for their tickets will be eligible to enter a raffle for a chance to upgrade to VIP seats. If you’re interested in upgrading to VIP seats, please review the schedules provided below and be sure to apply before the deadline. 【Schedule・Concert Venue】 [Kanagawa] PIA ARENA MM Friday, June 2, 2023 Concert venue opens at 17:30／Concert begins at 18:30 Saturday, June 3, 2023 Concert venue opens at 16:00／Concert begins at 17:00 Sunday, June 4, 2023 Concert venue opens at 16:00／Concert begins at 17:00 * Concert details, concert venue opening and starting time, etc., are subject to change. We ask for your understanding. * Refunds due to changes in the event are not available. 【VIP Seat Details】 ・VIP seat ticket holders may attend the Sound Check vent before the actual show and watch the Sound Check event and the actual show at the same seat in the VIP seats in the arena area. ・Please note that once you have entered the Sound Check Event, you must remain inside the venue until the end of the main concert. Re-entry to the venue will not be allowed if you leave during the event. ・The Sound Check Event will be held about an hour before the entrance time for each concert. Additional details regarding the event schedule and entry procedures will be announced at a later time. ・Please note that all attendees are required to verify their identity before entering the Sound Check Event. Your identification will be checked and verified before you are allowed to enter the venue. ・Please note that we do not provide partial or full refunds for tickets if you are unable to attend the Sound Check Event due to personal circumstances. ・If you arrive late for the designated entry time, which will be announced at a later date, you may not be able to enter the venue during the event. In this case, you can enter the venue when the regular entrance time for the main concert begins. ※ We do not answer any questions related to seating arrangements, including the location of the VIP seat arena. ※ Please be advised that the event time is subject to change due to unavoidable factors. Please note that tickets cannot be refunded in the event of any changes. 【VIP Seats (Upgrade Tickets) Price】 Only for ARMY Membership raffle: 26,400 Yen (VAT included) ※「Assigned Seats 15,400 Yen ＋ Upgrade Tickets 11,000Yen」 ※ Please note that if you win the VIP seat upgrade event, you will be required to pay an additional 11,000 yen (including tax) per ticket. ※ If you are not selected as a winner for the VIP seat upgrade event, you will still be able to enjoy the concert from your assigned seat. 【VIP Seat Upgrade Raffle Application for BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP (GLOBAL/USA) Holders】 ■ Raffle Entry Period (Lawson Ticket): 13:00, Tuesday, May 9 to 23:59, Thursday, May 11, 2023 * Tickets will be drawn fairly for everyone who signed up for the raffle during the entry period, and it is not on a first-come-first-served basis. ■ Raffle Results (Lawson Ticket): From 11:00, Wednesday, May 17, 2023 ★Raffle Entry / Raffle Results is here ※You can view it from Raffle Entry period. 【Raffle Entry Eligibility】 ■ ARMY MEMBERSHIP (GLOBAL/USA) holders who have won the raffle and completed payment for their tickets ・Please note that only the winners of the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP (GLOBAL/USA) Fan Club raffle event for the 『SUGA | Agust D TOUR 'D-DAY' in JAPAN』 and completed payment for their tickets are eligible to participate in the event. ・You must provide your completed “reservation number” and “registered phone number” to participate in this Upgrade Event. ・Please note that the VIP Seat Upgrade Raffle Event is only available for the same concert that you have won through the ARMY Membership (GLOBAL/USA) fan club raffle and completed the payment for. ・The information provided in your application, including the concert date, must match the assigned seat and payment information. If you submit an application with modified or different information, your raffle entry will be canceled. ★ Please review the precautions listed on the concert detail notice before submitting your application for the event. ---------------------------------------- Where to Send Inquiries ---------------------------------------- 【Concert Inquiries】 DISK GARAGE https://info.diskgarage.com/ 【Ticket Sales Inquiries】 Lawson Ticket Information https://l-tike.com/contact/ (respond via e-mail) We have currently suspended phone inquiries (TEL: 0570-000-777) due to the COVID-19 pandemic. * We are currently experiencing a large volume of e-mail inquiries, and it may take some time for us to check and reply to every inquiry. We ask for your understanding.
