Hello. <BTS MAP OF THE SOUL ON:E CONCERT> VOD paid content will be released on BTS Weverse. You’ll be able to purchase the content and watch on Weverse. Please read below for more details. [Product Details] ① Product name: BTS MAP OF THE SOUL ON:E CONCERT ② 1 VOD (1 episode, about 150 mins) ③ Available Subtitles: Korean, English, Japanese, and Chinese (Simplified) ※ Notice on Duplicate Purchases The video included in the 'BTS MAP OF THE SOUL ON:E (Digital Code)’ product is included in the 'BTS MAP OF THE SOUL ON:E CONCERT’ VOD. Please double-check if you have already purchased the Digital Code product to avoid buying the same video multiple times. [Purchase Period] - Begins on Wed, September 10, 2025, 6:00 PM (KST) [Where to Purchase] - Weverse app or website (desktop) - Weverse Shop website (mobile/PC) [How to Purchase] - Weverse ① Go to BTS community → Media tab → Recommended media category ② Select the BTS MAP OF THE SOUL ON:E CONCERT product and purchase the media product with Jelly - Weverse Shop ① Visit the Weverse Shop website (mobile or desktop) ② Select BTS ③ WEVERSE category → STAGE or MOS ON:E category → Select and buy the content ※ How to Purchase Jelly - Open the Weverse app → More on the bottom right → tap Charge to purchase Jelly - Or, go to the Weverse website → click the yellow J icon on the top right corner to purchase Jelly [Notes on Purchases] ① If you're using a mobile device, please access the Weverse Shop website through a mobile browser instead of the Weverse app. ② You won’t be able to make purchases from the “Shop” menu located at the bottom of the Weverse app. [Release Schedule] - Wed, September 10, 2025, 6:00 PM (KST) [How to Watch] ① Go to the Weverse app or website → BTS community → Media tab ② STAGE or MOS ON:E category → Select the content to watch - You can watch the content on mobile with the Weverse app or PC (https://weverse.io). - When you watch on Weverse, you have to use the same account you used to purchase the content on Weverse Shop website. [Resolutions] - You can choose between [144p], [270p], [360p], [480p SD], [720p HD], and [1080p FHD] on your media window. [VOD Payment and Refund Guide] ① You can purchase this product only with the payment method supported on Weverse and Weverse Shop. ② You cannot cancel your VOD purchase after watching the paid content. ③ You can request a refund or cancellation of purchase for this product within 7 days of your purchase if you have not watched the product. For further assistance, please contact the customer support of the place of your purchase. ④ Please note that you cannot request a refund or cancellation of purchase if you purchased the VOD from Weverse Japan. [Please Note] ① To ensure that the content plays smoothly on your device, please play the preview as a test before purchasing the content. ② Additional data charges may apply if you are on the mobile data network. ③ Unauthorized or illegal distribution, piracy, or processing of content without the copyright holder's consent constitutes copyright infringement. ④ When you simultaneously play the paid content on PC and mobile, only one PC or mobile device can play the content. ⑤ Your purchase history cannot be recovered if you delete your account on Weverse. ⑥ This product can only be played on the device belonging to the customer who purchased it. ⑦ When you watch on Weverse, you have to use the same account you used to purchase the content on Weverse Shop. ⑧ If the playback is not smooth, close the app and run it again. ⑨ When watching videos on TV using Google Chromecast, the optimal video quality is provided depending on the network environment, and certain functions may not be available. ⑩ When watching videos on TV using Apple AirPlay, certain functions may not be available on some devices if an Apple device is not used. For further assistance, please contact the place of your purchase. - Contacts ※ Weverse: More → Help → Contact us ※ Weverse Shop: Help → Contact us Thank you.
