Hello from BTS Weverse. We are pleased to announce the pre-order for the [Special Price] j-hope Tour ‘HOPE ON THE STAGE’ The Original VOD will start soon. The product will be available exclusively on the Weverse Shop website during the pre-order period. Pre-order customers will receive discount benefits and special gifts. We look forward to your love and support. [Pre-order Benefit Details] Benefit 1. Special gift for pre-order customers Benefit 2. 10% discount for pre-order customers only [VOD Product Details] ① Product Name: [Special Price] j-hope Tour ‘HOPE ON THE STAGE’ The Original ② Content: 1 VOD, about 136 mins ③ Available Subtitles: Korean, English, Japanese, and Chinese (Simplified) ※ Notice on Duplicate Purchases [Special Price] j-hope Tour 'HOPE ON THE STAGE' The Original VOD features the same video content as the Digital Code product. Please double-check if you have already purchased the Digital Code product to avoid buying the same video multiple times. [Purchase Period] ①Pre-order: Fri, November 28, 2025, 11:00 AM - Fri, December 12, 2025, 11:59:59 AM (KST) ②Ongoing: Begins on Fri, December 12, 2025, 12:00 PM (KST) [Where to Purchase] ① Pre-order: Weverse Shop website (mobile/PC) ② Ongoing: Weverse, Weverse Shop website (mobile/PC) [How to Purchase] ① Visit the Weverse Shop website (mobile or desktop) ② Go to “BTS” ③ WEVERSE category → HOPE ON THE STAGE category → Purchase the content [Notes on Purchases] ① If you're using a mobile device, please access the Weverse Shop website through a mobile browser instead of the Weverse app. ② You won’t be able to make purchases from the “Shop” menu located at the bottom of the Weverse app. [Special Gift Application for Pre-order Customers] [Special Gift Details] - 1 set of 3 postcards + 1 postcard holder set (triple-fold frame) [Application Period] - Fri, November 28, 2025, 11:00 AM - Fri, December 12, 2025, 11:59:59 AM (KST) [Eligibility] - All customers who purchased the VOD on the Weverse Shop website during the application period noted above and paid the shipping fee for the special gift. [How to Apply] ① Go to the Weverse Shop website ② Go to “BTS” ③ WEVERSE category → HOPE ON THE STAGE category → Apply for the [Special Price] j-hope Tour ‘HOPE ON THE STAGE’ The Original GIFT [Shipping Details] ① Begins on Tue, January 6, 2026 (KST) (global shipping available) ② Shipping for special gifts applied from Weverse Japan will begin on Thursday, January 29, 2026 (KST). [Notes on Applying for Special Gifts] ① You can apply once per account. ② The special gift will be available only for customers who pre-ordered <j-hope Tour ‘HOPE ON THE STAGE’ The Original> VOD during the pre-order period on the Weverse Shop website, and paid the shipping fee for the special gift on the corresponding Weverse Shop website. ③ Special gift cancellation - Please note that you cannot cancel your order or application for special gifts once the order status for special gifts has changed to Shipping Soon. - You’ll be able to cancel your special gift application until Fri, December 12, 2025, 11:59:59 AM (KST) and you’ll be able to cancel your order for the VOD only when you cancel your application for the special gift. - Your VOD order will not be available to cancel if you have already watched the <[Special Price] j-hope Tour ‘HOPE ON THE STAGE’ The Original> paid content. - Please contact the platform you purchased the product if you’d like to cancel your special gift application. - You cannot cancel your special gift application if you applied for it on Weverse Japan. [VOD Payment and Refund Guide] ① You can purchase this product only with the payment method supported on Weverse and Weverse Shop. ② You cannot cancel your VOD purchase after watching the paid content. ③ You can request a refund or cancellation of purchase for this product within 7 days of your purchase if you have not watched the product. For further assistance, please contact the customer support of the place of your purchase. ④ Please note that you cannot request a refund or cancellation of purchase if you purchased the VOD from Weverse Japan. [Please Note] ① To ensure that the content plays smoothly on your device, please play the preview as a test before purchasing the content. ② Additional data charges may apply if you are on the mobile data network. ③ Unauthorized or illegal distribution, piracy, or processing of content without the copyright holder's consent constitutes copyright infringement. ④ When you simultaneously play the paid content on PC and mobile, only one PC or mobile device can play the content. ⑤ Your purchase history cannot be recovered if you delete your account on Weverse. ⑥ This product can only be played on the device belonging to the customer who purchased it. ⑦ When you watch on Weverse, you have to use the same account you used to purchase the content on Weverse Shop. ⑧ If the playback is not smooth, close the app and run it again. ⑨ When watching videos on TV using Google Chromecast, the optimal video quality is provided depending on the network environment, and certain functions may not be available. ⑩ When watching videos on TV using Apple AirPlay, certain functions may not be available on some devices if an Apple device is not used. ⑪ The supported viewing environment and related details are subject to change in line with Weverse’s security and technical policies. For further assistance, please contact the place of your purchase. - Contacts ※ Weverse: More → Help → Contact us ※ Weverse Shop: Help → Contact us Thank you.
