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[NOTICE] BTS POP-UP : SPACE OF BTS in DUBAI Guest Admission & Purchasing Guide (ENG)

[STORE INFO] Date | 09 September 2022 to 08 December 2022 Hours | 10am – 10pm (Sunday to Thursday) 10am – 11pm (Friday and Saturday) Location | L1 0029, BurJuman Mall, Dubai [NOTICE TO GUESTS] 1. The POP-UP can accommodate a maximum of 40 persons at a time. Please proceed to outside queueing while waiting for your turn. 2. Wearing of face masks is required in order to prevent spread of COVID19. 3. For the safety of guests and staff, CCTVs are in operation. 4. Please be responsible for your own personal belongings. POP-UP Management will not be responsible for any loss, damages or theft. 5. No food, drinks, or pets are allowed in the POP-UP. 6. Photography or videography for commercial purposes without prior agreement will be restricted. 7. POP-UP management reserves the right to refuse admission and/or ask any guess to leave the premises for conduct deemed disorderly or inappropriate. 8. We may take videos and pictures inside the POP-UP, and these images and videos may be uploaded through HYBE’s social media platforms. We ask for your kind understanding. 9. Guidelines may change without prior notice. Please refer to our official social media account for updates. [PURCHASING GUIDE] 1. Each session may carry different products and may sell out early due to limited quantity. 2. Payment can be made via cash, debit / credit card, and other cashless affiliates. Please inquire through our staff. 3. Shopping bags will be charged to the customer. 4. Item exchange will be honored within seven (7) days from date of purchase. 5. Proof of purchase must be presented in order for an exchange to be processed. 6. In the case of defective item, exchange or refund will only be accepted on the same day of purchase. Please double check all your orders upon payment. 7. Request for exchange may be rejected for the following cases: - Change of mind - Damaged packaging or labels (cut, lost, damaged labels or missing packaging) caused by customers - Products that have odor, perfume or signs of being used, worn or washed.