Hello, this is HYBE. We would like to inform you about Official Light Stick wireless control and how to purchase the official merchandise of BTS WORLD TOUR ‘ARIRANG’ IN BUSAN on-site at Busan Asiad Main Stadium on Friday, June 12 and Saturday, June 13, 2026. The official merchandise can be purchased in two ways: on-site pickup after purchasing from Weverse Shop from Thursday, June 11 to Saturday, June 13, or on-site purchase. Please refer to the information below on how to make your purchase. 1. How to Pre-Purchase on Weverse Shop for On-Site Pickup Weverse Shop members can purchase official merchandise on Weverse Shop BTS (GLOBAL), then pick it up on-site at BTS WORLD TOUR ‘ARIRANG’ IN BUSAN. 1) Weverse On-Site Pickup Booth * Weverse Shop Sales Dates/Times - From 9:30 am to 6 pm, Thursday, June 11, 2026 - From 9:30 am to 6 pm, Friday, June 12, 2026 - From 9:30 am to 6 pm, Saturday, June 13, 2026 * On-Site Pickup Dates/Times - From 10 am to 6:30 pm, Thursday, June 11, 2026 - From 10 am to 6:30 pm, Friday, June 12, 2026 - From 10 am to 6:30 pm, Saturday, June 13, 2026 * On-Site Pickup Location - Sajik Indoor Gymnasium, Busan [Important Information] * Weverse members can purchase official merchandise through Weverse BTS (GLOBAL) after coming within a 5 km radius of the BTS WORLD TOUR ‘ARIRANG’ IN BUSAN venue, then pick up their purchases on site. * How to Pre-Purchase Official Merchandise on Weverse and Pick Up On-Site ① Click the [Weverse Shop] icon at the bottom left of Weverse Home - BTS (GLOBAL) - Purchase the [On-Site Pickup Only] product from the PICKUP category ※ Before proceeding with payment, click the PICKUP Reservation button and select your desired pickup time. ② Weverse > Check the QR code on [Order History] in More ③ Arrive at the official merchandise booth at your pre-selected pickup time, present your QR code to the staff, and pick up your purchases. * Please make sure not to disclose the QR code received upon making your purchase from Weverse Shop to others, as purchases are picked up without identity verification. Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days. Example) If you have selected the 1 pm - 2 pm time slot, you should arrive at the booth between 1 pm and 2 pm to receive your product * Please adhere to your PICKUP reservation time. Entry will be prioritized for customers visiting during their reserved time slot. * Early entry before your PICKUP reservation time is not permitted. If you miss your reservation time, your entry may be restricted or delayed, depending on on-site circumstances. * For more details on PICKUP reservations, please refer to the separate notice. * Weverse Shop payments can be made in your selected currency. * All items may sell out early. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Please note that shopping bags will not be provided at the booth. * Purchase Limit for Official Merchandise: - The purchase limit for each product is subject to change depending on availability. Please check the product guide banner on-site on the day of the event. [Exchanges/Refunds for Official Merchandise Picked Up On-Site] 1) Exchanges * Exchanges are only possible within 14 days of purchase. * Exchanges are available only at the on-site booth during its operating hours. Please bring the product and order details with you. * For inquiries regarding exchanges after the on-site booth operating period, please contact Weverse Help. * “Random” products can only be exchanged if they are defective. 2) Refunds * Refunds are available only at the on-site booth during its operating hours. * We will issue a refund if you visit us with the product and order details. 3) Exchanges & Refunds * Exchanges or refunds will be denied in the following cases: - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened packaging - The product has had its value damaged to an extent that it cannot be resold, including damage to the packaging - You will receive a refund if the product you would like to exchange for is out of stock. 2. How to Purchase On-Site The BTS WORLD TOUR ‘ARIRANG’ IN BUSAN official merchandise can be purchased on-site. 1) OFFICIAL MERCHANDISE ON-SITE SALES BOOTH * Sales Dates/Times - From 10 am to 6:30 pm, Thursday, June 11, 2026 - From 10 am to 6:30 pm, Friday, June 12, 2026 - From 10 am to 6:30 pm, Saturday, June 13, 2026 * Sales Location - Sajik Indoor Gymnasium, Busan 2) OFFICIAL LIGHT STICK EXPRESS BOOTH * Sales Dates/Times - From 10 am to 6:30 pm, Thursday, June 11, 2026 - From 10 am to 6:30 pm, Friday, June 12, 2026 - From 10 am to 6:30 pm, Saturday, June 13, 2026 * Sales Location - Sajik Indoor Gymnasium, Busan [Important Information] * Sales may end early if all items are sold out. * Payment Methods: Cash and credit cards are accepted. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) * Purchase Limit for Official Merchandise: - The purchase limit for each product is subject to change depending on availability. Please check the product guide banner on-site on the day of the event. [Important Notice Regarding Purchases] * All merchandise may be sold out early before the end of sales hours. * All transactions are made in Korean won (KRW). * Please have your receipt and payment method ready when exchanging a product. (If the product has been sold out, you will receive a full refund.) * Operating hours may change, depending on on-site circumstances. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase illegal merchandise. The BTS WORLD TOUR ‘ARIRANG’ IN BUSAN official merchandise will only be sold at the official merchandise sales booth at the concert venue and on Weverse. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Shopping bags will not be provided at the booth. [Exchanges/Refunds for Official Merchandise Sold On-Site] 1) Exchanges * Exchanges are only possible within 14 days of purchase. * Exchanges are available only at the on-site booth during its operating hours. Please bring the product and receipt with you. * For inquiries regarding exchanges after the on-site booth operation period, please contact us by email (merch.support@hybecorp.com). * “Random” products can only be exchanged if they are defective. 2) Refunds * Refunds are available only at the on-site booth during its operating hours. * We will issue a refund if you visit us with the product, receipt, and payment method. 3) Exchanges & Refunds * Exchanges or refunds will be denied in the following cases: - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has had its value damaged to an extent that it cannot be resold, including damage to the packaging - You will receive a refund if the product you would like to exchange for is out of stock. However, refunds are not possible after the on-site booth operation period. 3. Official Light Stick Service Booth Information * Pairing, firmware updates, and repair services are available for the Official Light Stick Ver.4. (Service support for Ver.3 and SE Ver. has been discontinued) 1) Outdoor LIGHT STICK SERVICE BOOTH * Operating Schedule - From 12 pm to 6:30 pm, Friday, June 12, 2026 - From 12 pm to 6:30 pm, Saturday, June 13, 2026 * Location - Sajik Indoor Gymnasium, Busan 2) Indoor LIGHT STICK SERVICE BOOTH * Operating Schedule - From 4:30 pm to 7:30 pm, Friday, June 12, 2026 - From 4:30 pm to 7:30 pm, Saturday, June 13, 2026 * Location - 1F FLOOR GATE, 2F E20-E21, 2F S12, 3F N28, 3F S10 [Official Light Stick Pairing] * OFFICIAL LIGHT STICK Ver.3, SE Ver. do not support wireless control or pairing. * You can pair your OFFICIAL LIGHT STICK Ver.4 at the pairing booth in the venue. * The Light Stick must be updated to the latest firmware and paired to your seat to be wirelessly controlled. * You can easily perform firmware updates and pairing yourself through the official Light Stick app, “BTS Official Light Stick Ver.4.” Please refer to the schedule below for self-pairing using the app. - Day 1 - Available starting at 4 pm, Thursday, June 11, 2026 (KST). - Day 2 - Available starting at 9 pm, Friday, June 12, 2026 (KST). * For the Official Light Stick, please make sure you insert three new AAA alkaline batteries before the concert. * If the battery is low, it may automatically turn off, and wireless control may be interrupted. * Please refer to the “BTS OFFICIAL LIGHT STICK App Use and Firmware Update Guide” provided in a separate notice for detailed pairing information. Thank you.
