Hello. This is HYBE. Due to a sudden surge in onsite attendees today, there were delays with the Weverse pick-up service to allow for necessary safety checks. We kindly ask for your understanding regarding this disruption. The Weverse pick-up booth resumed normal operations as of 6:15 PM today. However, for those who were unable to collect their items, we would like to inform you on the post-event pick-up procedures below. [Post-Event Pickup Details] If you did not receive your merchandise today, you may pick it up at the same Weverse pick-up booth tomorrow, Saturday, June 13, 2026, during the operating hours listed below, regardless of your original reservation time. (Please note that merchandise cannot be picked up after the concert ends tonight, Friday, June 12.) - Pickup Booth Hours: From 10 am to 6:30 pm, Saturday, June 13, 2026 *If you are unable to visit the booth on June 13, details regarding alternative arrangements will be provided in a separate announcement at a later date. We will do our best to ensure the remaining pickup process concludes smoothly. For any inquiries, please contact Weverse Help (https://help.weverse.io/weverse). Thank you.
