Hello. This is HYBE. For attendees of the BTS WORLD TOUR ‘ARIRANG’ IN BUSAN on Friday, June 12th, who were unable to pick up their Weverse Shop merchandise due to on-site circumstances, detailed individual notices regarding refunds and follow-up measures will be provided. Related notice emails will be sent out sequentially starting Monday, June 15th, so please check the email address registered to your Weverse Shop account. - Eligible Recipients: Purchasers who placed an on-site pick-up order on Friday, June 12th but did not receive their items. - How to Check: Check the email inbox of your registered Weverse Shop account (emails are sent sequentially / please check your spam folder also). We would like to thank all of our fans for waiting, and we will do our best to ensure a swift and smooth resolution. For further inquiries, please contact the Weverse Customer Center (https://help.weverse.io/weverse). Thank you.
