Hello, this is HYBE. We would like to inform you about the Official Light Stick wireless control and how to purchase the official merchandise of BTS WORLD TOUR ‘ARIRANG’ IN MADRID on-site at RIYADH AIR METROPOLITANO on Friday, June 26 and Saturday, June 27, 2026. The official merchandise can be purchased from Wednesday, June 24 to Sunday, June 28 in two ways: Weverse PICKUP after purchasing from Weverse Shop or on-site purchase. Please refer to the information below on making your purchases. 1. How to Pre-Purchase on Weverse Shop for Pickup Weverse Shop members can purchase official merchandise on Weverse Shop BTS (GLOBAL), then pick it up at Pickup Location. 1) Weverse PICKUP * Weverse Shop Sales Dates/Times - From 11 am to 7 pm, Wednesday, June 24, 2026 (Pre-Concert) - From 11 am to 7 pm,, Thursday, June 25, 2026 (Pre-Concert) - From 11 am to 7 pm,, Friday, June 26, 2026 (Concert Day) - From 11 am to 7 pm,, Saturday, June 27, 2026 (Concert Day) - From 11 am to 7 pm,, Sunday, June 28, 2026 (Post-Concert) * Pickup Dates/Times - From 11 am to 7 pm,, Thursday, June 25, 2026 - From 11 am to 7 pm,, Friday, June 26, 2026 - From 11 am to 7 pm,, Saturday, June 27, 2026 - From 11 am to 7 pm,, Sunday, June 28, 2026 * Pickup Location - Espacio Wololó (Madrid Event Space) [Important Information] * Weverse members can purchase the official merchandise through Weverse BTS (GLOBAL), then pick up their purchases at the pickup location. * How to Pre-Purchase Official Merchandise on Weverse and Pick Up ① Click the [Weverse Shop] icon at the bottom left of Weverse Home - BTS (GLOBAL) - Purchase the product from the PICKUP category ※ Before proceeding with payment, click the PICKUP Reservation button and select your desired pickup time. ② Weverse > Check the QR code on [Order History] in More ③ Arrive at the pickup location at your pre-selected pickup time, present your QR code to the staff, and pick up your purchases. ※ Please make sure not to disclose the QR code received upon making your purchase from Weverse Shop to others, as purchases are picked up without identity verification. ※ Purchases that are not picked up during pickup hours will be canceled and refunded within three business days. ※ Example) If you have selected the 1 pm - 2 pm time slot, you should arrive at the pickup location between 1 pm and 2 pm to receive your product ※ Please adhere to your PICKUP reservation time. Entry will be prioritized for customers visiting during their reserved time slot. ※ Early entry before your PICKUP reservation time is not permitted. If you miss your reservation time, your entry may be restricted or delayed, depending on on-site circumstances. ※ For more details on PICKUP reservations, please refer to the separate notice. ※ All items may sell out early. ※ Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. ※ Shopping bags will not be provided at the booth. ※ Purchase Limit for Official Merchandise - The purchase limit for each product is subject to change depending on availability. Please check the product guide banner on-site on the day of the event. [Important Notice Regarding Purchases] * We do not accept refunds or exchanges due to a change of mind. Exchanges due to product defects can only be provided at the pickup location, so please check your purchased items for defects upon receiving them. Please have your receipt ready when exchanging a product for defects. (If the product has been sold out, you will receive a full refund.) * Operating hours may change, depending on on-site circumstances. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase illegal merchandise. The BTS WORLD TOUR ‘ARIRANG’ IN MADRID official merchandise will only be sold at the official merchandise sales booth at the concert venue and on Weverse. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Shopping bags will not be provided at the booth. 2. How to Purchase On-Site The BTS WORLD TOUR ‘ARIRANG’ IN MADRID official merchandise can be purchased on-site. a. Official Merchandise Sales Booth (Pre-Concert) 1) Official Merchandise Sales Booth Outside the Venue * Operating Hours - From 12 pm to 7 pm, Wednesday, June 24, 2026 - From 11 am to 8 pm, Thursday, June 25, 2026 * Location - GATE 3, GATE 16 b. Official Merchandise Sales Booth (Concert Day) 1) Official Merchandise Sales Booth Outside the Venue * Operating Hours - From 11 am to 1 hour after the end of the concert, Friday, June 26, 2026 and Saturday, June 27, 2026 ※ To ensure smooth operations, the booth may be closed from one hour before the gates open until the opening time. * Location - GATE 3, Museum ATM, GATE 16, GATE 17, GATE 20, GATE 30, GATE 38-39 [Important Information] * Sales may end early if all items are sold out. * Payment Methods: Cash and credit cards are accepted. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) * Purchase Limit for Official Merchandise - The purchase limit for each product is subject to change depending on availability. Please check the product guide banner on-site on the day of the event. * A slight margin of error may be present from the stated sizes. [Important Notice Regarding Purchases] * All items may sell out early. * All transactions are made in euros (EUR). * We do not accept refunds or exchanges due to a change of mind. Exchanges due to product defects can only be provided on-site at the venue, so please check your purchased items for defects upon receiving them. Please have your receipt ready when exchanging a product for defects. (If the product has been sold out, you will receive a full refund.) * Operating hours may change, depending on on-site circumstances. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase illegal merchandise. The BTS WORLD TOUR ‘ARIRANG’ IN MADRID official merchandise will only be sold at the official merchandise sales booth at the concert venue and on Weverse. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Shopping bags will not be provided at the booth. 3. Official Light Stick Wireless Control Information For this concert, Light Sticks will be synced for light effects, and you do not need to pair your Light Stick with your seat through the Official Light Stick app. The BTS Official Light Stick Ver.4 supports wireless control. It will automatically be wirelessly controlled once you turn it on. * OFFICIAL LIGHT STICK Ver.3 and SE Ver. do not support wireless control. * Please make sure to insert new alkaline batteries before the concert. * The Official Light Stick requires three AAA alkaline batteries. * Your light will fade if the battery is low, and the wireless control may stop. * Please refer to the “BTS WORLD TOUR ‘ARIRANG’ IN EUROPE Official Light Stick User Guide” provided in a separate notice for detailed pairing information. Thank you.
