[NOTICE] On-Site Sales of BTS WORLD TOUR ‘ARIRANG’ IN KAOHSIUNG Official Merchandise and Other Booths

Hello, this is HYBE. We would like to inform you about the Official Light Stick wireless control and how to purchase the official merchandise of BTS WORLD TOUR ‘ARIRANG’ IN KAOHSIUNG on-site at KAOHSIUNG NATIONAL STADIUM on Thursday, November 19, Saturday, November 21, and Sunday, November 22, 2026. The official merchandise can be purchased from Wednesday, November 18 to Monday, November 23 in two ways: on-site pickup after purchasing from Weverse Shop or on-site purchase. Please refer to the information below on making your purchases. 1. Weverse Shop Pre-Purchase for Pickup Weverse Shop members can purchase official merchandise on Weverse Shop BTS (GLOBAL), then pick it up at the pickup location. 1) Weverse PICKUP * Weverse Shop Sales Dates/Times (Local Time) - From 10:00 am to 6 pm, Tuesday, November 17, 2026 - From 10:00 am to 6 pm, Wednesday, November 18, 2026 - From 10:00 am to 6 pm, Thursday, November 19, 2026 - From 10:00 am to 6 pm, Friday, November 20, 2026 - From 10:00 am to 6 pm, Saturday, November 21, 2026 - From 10:00 am to 6 pm, Sunday, November 22, 2026 - From 10:00 am to 6 pm, Monday, November 23, 2026 * Pickup Dates/Times (Local Time) - From 10 am to 6 pm, Wednesday, November 18, 2026 - From 10 am to 6 pm, Thursday, November 19, 2026 - From 10 am to 6 pm, Friday, November 20, 2026 - From 10 am to 6 pm, Saturday, November 21, 2026 - From 10 am to 6 pm, Sunday, November 22, 2026 - From 10 am to 6 pm, Monday, November 23, 2026 * Pickup Location - KAOHSIUNG NATIONAL STADIUM PLAZA (Weverse Official Merchandise Pickup Booth) [Important Information] * Weverse members can purchase official merchandise on Weverse BTS (GLOBAL), then pick it up at the pickup location. * How to Pre-Purchase Official Merchandise on Weverse and Pick Up ① Click the [Weverse Shop] icon at the bottom left of Weverse Home - BTS (GLOBAL) - Purchase a product from the PICKUP category ※ Before proceeding with payment, click the PICKUP Reservation button and select your desired pickup time. ② Weverse > Check the QR code on [Order History] in More ③ Arrive at the pickup location at your pre-selected pickup time, present your QR code to the staff, and pick up your purchases. ※ Please make sure not to disclose the QR code received upon making your purchase from Weverse Shop to others, as purchases are picked up without identity verification. ※ Purchases that are not picked up during pickup hours will be canceled and refunded within three business days. ※ Example) If you have selected the 1 pm - 2 pm time slot, you should arrive at the pickup location between 1 pm and 2 pm to receive your product. ※ Please adhere to your PICKUP reservation time. Entry will be prioritized for customers visiting during their reserved time slot. ※ Early entry before your PICKUP reservation time is not permitted. If you miss your reservation time, your entry may be restricted or delayed, depending on on-site circumstances. ※ For more details on PICKUP reservations, please refer to the separate notice. ※ All items may sell out early. ※ Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. ※ Shopping bags will not be provided at the booth. [Important Notice Regarding Purchases] * Operating hours may change, depending on on-site circumstances. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase illegal merchandise. The BTS WORLD TOUR ‘ARIRANG’ IN KAOHSIUNG official merchandise will only be sold at the official merchandise sales booth at the concert venue and through Weverse and official channels. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Shopping bags will not be provided at the booth. [Exchanges/Refunds for Official Merchandise Picked Up On-Site] *How to Exchange/Return - Exchanges and returns are available only at the designated pickup location during the on-site pickup period. - If you discover any defects or issues with the product after picking it up during the on-site pickup period, please bring the product and your order details to the pickup location and immediately request an exchange or return from the on-site staff. *Exchange/Return Eligibility Period - Exchanges and returns are only available at the on-site pickup location during the on-site pickup period. *Exchange/Return Shipping Costs - Returns and exchanges are processed on-site during the on-site pickup period, so no additional shipping fees generally apply. - After the on-site pickup period has ended, specific handling procedures (including responsibility for associated costs) may vary depending on the applicable laws and local sales policies of the country where the pickup takes place. *Important Information - “Pickup” products are reservation-based products for which on-site pickup and purchase completion take place locally in KAOHSIUNG. The cancellation, exchange and refund, and payment policies outlined under [Important Information] apply to these products. Please make sure to refer to that section before placing your order. - For detailed exchange and refund policies for pickup products at overseas concerts, please refer to the Weverse Help FAQ or contact us through [Contact Us]. 2. How to Purchase On-Site The BTS WORLD TOUR ‘ARIRANG’ IN KAOHSIUNG official merchandise can be purchased on-site. a. Official Merchandise Sales Booth (Pre-Concert) 1) Official Merchandise Sales Booth Outside the Venue * Operating Hours (Local Time) - From 10 am to 6 pm, Wednesday, November 18, 2026 * Location (Nearest Gate) - Outer Ring Main Booth (H Tunnel) b. Official Merchandise Sales Booth (Concert Day) 1) Official Merchandise Sales Booth Outside the Venue [1-1] * Operating Dates (Local Time) - Thursday, November 19, 2026 / Saturday, November 21, 2026 / Sunday, November 22, 2026 * Operating Hours (Local Time) - VIP : 10:00 AM – until after the concert ends - GENERAL : 12:00 PM – until after the concert ends ※ To ensure smooth operations, the booth may be closed from one hour before the gates open until the opening time. * Location (Nearest Gate) - Outer Ring Main Booth (H Tunnel) [1-2] * Operating Dates (Local Time) Thursday, November 19, 2026 / Saturday, November 21, 2026 / Sunday, November 22, 2026 * Operating Hours (Local Time) - VIP : 10:00 AM – until the concert starts - GENERAL : 12:00 PM – until the concert starts ※ To ensure smooth operations, the booth may be closed from one hour before the gates open until the opening time. * Location (Nearest Gate) - Outer Lane Booth (H Tunnel(GA), G Gate(Balcony), E Gate) 2) Official Merchandise Sales Booth Inside the Venue * Operating Dates (Local Time) Thursday, November 19, 2026 / Saturday, November 21, 2026 / Sunday, November 22, 2026 * Operating Hours (Local Time) - 4:30 PM – until the concert starts ※ To ensure smooth operations, the booth may be closed from one hour before the gates open until the opening time. * Location (Nearest Gate) - Indoor Booth (E Gate - 1F, E Gate - 2F, G Gate - 2F) [Important Information] * Sales may end early if all items are sold out. * Payment Methods: Only credit card payment is accepted. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) * A slight margin of error may be present from the stated sizes. [Important Notice Regarding Purchases] * All items may sell out early. * All transactions are made in New Taiwan dollars (TWD). * We do not accept refunds or exchanges due to a change of mind. Exchanges due to product defects can only be provided on-site at the venue, so please check your purchased items for defects upon receiving them. Please have your receipt ready when exchanging a product for defects. (If the product has been sold out, you will receive a full refund.) * Operating hours may change, depending on on-site circumstances. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase illegal merchandise. BTS WORLD TOUR ‘ARIRANG’ IN KAOHSIUNG official merchandise will only be sold at the official merchandise sales booth at the concert venue and on Weverse. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Shopping bags will not be provided at the booth. 3. Official Light Stick Pairing Booth Information 1) Booth Outside the Venue * Operating Dates (Local Time) Thursday, November 19, 2026 / Saturday, November 21, 2026 / Sunday, November 22, 2026 * Operating Hours (Local Time) - 1:00 PM – 6:00 PM * Location (Nearest Gate) - Outdoor Booth (H Tunnel) 2) Booth Inside the Venue * Operating Dates (Local Time) Thursday, November 19, 2026 / Saturday, November 21, 2026 / Sunday, November 22, 2026 * Operating Hours (Local Time) - 2:30 PM – 7:30 PM * Location - 1F Balcony Seats: after entering Gates C, D, E, F and G, booths are located along the 1F hallway - Floor Section A.R.M.Y: booths are located at D, F and H Entrance and behind Section R11 [Official Light Stick Pairing] * You can pair your BTS OFFICIAL LIGHT STICK Ver.4 at the on-site Light Stick service booth. * OFFICIAL LIGHT STICK Ver.3 and SE Ver. do not support wireless control or pairing. * You can also easily self-pair your light stick using the “BTS Official Light Stick Ver.4” app. Please refer to the schedule below for self-pairing using the app. * Day 1 - Available starting 5 pm, Wednesday, November 18, 2026 (Local Time) * Day 2 - Available starting 5 pm, Friday, November 20, 2026 (Local Time) * Day 3 - Available starting 10 pm, Saturday, November 21, 2026 (Local Time) * Please make sure to insert new alkaline batteries before the concert. * The Official Light Stick requires three AAA alkaline batteries. * If the battery is low, the light may automatically turn off, and wireless control may be interrupted. * Please refer to the “BTS WORLD TOUR ‘ARIRANG’ IN KAOHSIUNG Official Light Stick User Guide” provided in a separate notice for detailed pairing information. Thank you.