Hello. This is CORTIS Weverse. We are pleased to inform you on how to best enjoy your visit to the CORTIS The 2nd EP [GREENGREEN] POP-UP and purchase our merchandise. [Operating Schedule] * Operating Period: From Saturday, May 9 to Thursday, May 14, 2026 * Operating Hours: From 11 am to 8 pm (KST) * Location: 1F, 42 Hangang-daero, Yongsan-gu, Seoul [Online Reservation] 1. CORTIS The 2nd EP [GREENGREEN] POP-UP (@HYBE YONGSAN) uses an online reservation system. Each account is limited to one time slot reservation, which can be made via the provided link. 2. Reservation Opening Date (▶ Link) - 11 am, Monday, May 4, 2026 (KST) 3. Reservations are made through a separate Weverse page. You must log in to your Weverse account to make a reservation. 4. In accordance with Weverse policy, only customers who are 14 years or older with verified ID can make the reservation. Each reservation allows admission for one person only. 5. Your entry QR code will be checked upon entry. To process your entry on-site, please present the QR code from the app or web reservation page to the staff. Screenshots or images will not be accepted. - How to Check Your Entry QR Code [Weverse > More > "Weverse Spot" > "HYBE MUSIC GROUP POP-UP" > CORTIS The 2nd EP [GREEN GREEN] POP-UP STORE > Click on the QR code icon in the upper right corner or “RESERVATION” > View reservation details] 6. Your reservation will be automatically confirmed once you complete your early reservation. A confirmation email will be sent to the email address you provided when applying. If you don’t receive the email, please check the email address you entered and your spam folder. 7. To ensure smooth service when using the Weverse app, please keep it up to date. If you have an earlier version, you will need to update. 8. Each session has a limited number of spots available and may close early. However, if there is a cancellation in a session that has closed, it will automatically reopen. 9. If you wish to change your reservation after completing it, you must first cancel the existing reservation and then make a new reservation for one of the other sessions. However, please note that changes may not be possible in this case, as the reservation system is first-come, first-served. 10. Reservations cannot be transferred or sold to others. 11. The reservation status will be updated in real time. Walk-in customers can also enter after reserving an available session in real time. 12. For inquiries regarding your Weverse account or the system, please contact Weverse Help. 13. To ensure a fair and smooth experience for multiple users, reservations and use are allowed only once per person per week. Failure to comply may result in the cancellation of reservation without prior notice and measures such as restrictions on use by on-site staff. [Entry Information] 1. Entry is only accessible to those with advance reservations, and is only available on the reserved date and time. 2. Please wait in the outdoor waiting area next to the POP-UP 10 minutes before your reservation time, following the instructions of the staff. To prevent crowding, please refrain from waiting earlier than your designated time. 3. It will be considered a no-show if you don’t show up after 20 minutes have passed since your reserved session, and you will not be allowed entry. Please make sure you visit on time. 4. After verifying the entry QR code at the entrance, entry will proceed sequentially. To ensure smooth entry, please have your QR code ready in advance. 5. You can stay for up to one hour after entry. Please make sure to keep the time limit, as the following session may be delayed if you leave late. 6. Entry may be delayed depending on on-site circumstances. For smooth operations, please comply with the guidance of the on-site staff. 7. Re-entry is not allowed once you exit. 8. A reservation is not required if you are visiting only for a merchandise/album exchange or refund. Please inform the staff of the purpose of your visit, and they will guide you in. 9. Depending on on-site conditions, walk-in entry may also be available for those without a reservation, as directed by staff. However, walk-in entry is only for POP-UP viewing and experiences. Product purchases are not permitted. (A reservation QR code is required to purchase products.) [Making Your Merchandise Purchase and Precautions] 1. The number of items one customer can purchase may be limited depending on the product, and payment may be denied or canceled if it exceeds the limit. 2. All products may sell out early. 3. Your entry QR code must also be checked when making a purchase. For smooth payment, please have your QR code ready in advance. 4. The purchase limit for each product can be checked on-site at the POP-UP and is subject to change depending on availability. 5. Shopping bags can only be purchased by customers who have purchased a product. They cannot be purchased alone or provided as an add-on. 6. Payment for merchandise can only be made via credit card, Samsung Pay, or Apple Pay. (Cash and QR code payment methods are not accepted.) Please note that only credit cards and Samsung Pay can be used at the photo booth. 7. Please note that certain credit cards may not be accepted due to policies and conditions set by the card company. You may be restricted from making payments if the card is registered under a different name. 8. Please consult the on-site staff should you need additional information regarding making purchases. [Making Your Album Purchase and Precautions] 1. Even if you only wish to purchase an album, you must make a POP-UP reservation before entering. 2. All albums sold at the POP-UP will be reflected in the Hanteo Chart and Circle Chart sales tallies. 3. Please consult the staff at the POP-UP STORE if you wish to make an album purchase. 4. How to Make an Album Purchase - Give the list of items you wish to purchase to the cashier at the payment counter inside the POP-UP - After having your entry QR code checked, proceed with payment and receive your album purchase 5. Album purchase limits can be found in the POP-UP, and are subject to change depending on inventory availability. 6. For information about album purchase gifts (POP-UP events), see the separate notice below. 7. Important Purchase Information - To ensure smooth operation, bulk purchases of albums are restricted. - The limit to the number of copies one visitor can purchase is different for each album, and the payment may be denied or canceled if the number exceeds the limit. - The random components included with albums are distributed with equal probability. - The outbox is designed to protect the product during distribution. We do not offer exchanges or refunds for stains or damage to the outbox that may be sustained during the distribution process. [Exchanges and Refunds] 1. Exchanges or refunds are available within 14 days of purchase if you visit the POP-UP with the product, receipt, and payment method. 2. During the operating period, exchanges and refunds are available only at the POP-UP. 3. After the operating period, refunds will not be available regardless of the 14-day purchase policy. 4. For inquiries on exchanges after the operating period, please contact us by email (yspopup@hybecorp.com). 5. If the merchandise or album you wish to exchange due to a defect is sold out, it cannot be exchanged for the same item, and a refund will be issued. However, refunds are not possible once the POP-UP’s operating period is over. 6. A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. 7. Refunds or exchanges will be denied in the following cases: - The gifts provided upon purchase are not returned or are damaged - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has sustained damage to its value to such an extent that it cannot be resold, including damage to the packaging [POP-UP Event] * Album LUCKY DRAW - If you purchase CORTIS The 2nd EP [GREENGREEN] (BRIDGE ver. / STREET ver. / STUDIO ver.) (RANDOM), you will receive one unreleased selfie photo card (randomly selected out of five types). - If you purchase CORTIS The 2nd EP [GREENGREEN] (SET), you will receive three unreleased selfie photo cards (randomly selected out of five types). - Please note that the unreleased selfie photo cards provided with album purchases are only available at the POP-UP (@HYBE YONGSAN). - CORTIS The 2nd EP [GREENGREEN] (Weverse Albums ver.), CORTIS The 2nd EP [GREENGREEN] (Vinyl), and CORTIS The 2nd EP [GREENGREEN] (Dice ver.) are not eligible for the LUCKY DRAW. * Album LUCKY DRAW Components - One unreleased selfie photo card per member / A total of five types (only available at POP-UP @ HYBE YONGSAN) [Important Information for Participating in the Event] 1. All events held at the POP-UP may conclude early once the gifts are out of stock. 2. Gifts can only be provided on the day of purchase. 3. Splitting receipts for multiple event participation or combining receipts is not permitted. 4. The gifts are randomly provided, and they cannot be exchanged or selected. [Other Usage Guidelines and Precautions] 1. No food or drinks are allowed to ensure your pleasant experience. Animal companions will be restricted from entering. 2. Any photography or video recording for commercial or promotional purposes that is not agreed upon in advance is forbidden (bloggers, influencers, streamers, etc.). 3. Surveillance cameras are in operation inside to ensure visitors’ safety. 4. We may take pictures or videos inside and around the POP-UP. The photos and videos may be uploaded on HYBE’s social media channels, platforms, etc. Thank you for your kind understanding. 5. Parking is not available in the building. Please use another parking lot or public transportation. We do not offer separate assistance related to parking. 6. Please do not wait in line overnight. We cannot guarantee your safety during night hours and any lines may be asked to disperse. 7. For inquiries related to the POP-UP (excluding Weverse account and system-related matters), please contact us via email (yspopup@hybecorp.com). Thank you.
