DAILY:DIRECTION 1ST FAN CON SUN:DAY CLUB 'ORIENTATION'- Notice of Postponement and Ticket Refund
Hello. This is ODDWAVE. First, we would like to express our sincere gratitude to all the DELLY who have been eagerly waiting for and sending so much love and support to DAILY:DIRECTION 1ST FAN CON SUN:DAY CLUB 'ORIENTATION'. We are writing to share an announcement regarding the concert originally scheduled for December 5th. While we have been continuously discussing various matters regarding the production with the concert organizers, we have found it difficult to proceed with the event on the initially scheduled date due to issues during the coordination of detailed operational and scheduling matters. Therefore, we regret to inform you that the concert has been temporarily postponed. We sincerely apologize for delivering such sudden news to the DELLY who have waited for the concert for a long time and showed their support through ticket reservations. We are deeply sorry for the disappointment and inconvenience this decision may cause. [Ticket Cancellation and Refund Procedures] - Card Payments Bookings will be cancelled automatically, and refunds are expected to be processed within 4 to 5 business days from the cancellation date. The actual refund timeline may vary depending on the credit card company. - Bank Transfers (Cash/Deposit without Passbook) Please log in to the NOL website, go to My Page > Ticket Reservation History, and directly enter your refund bank account information to apply for a refund. It takes approximately 7 to 10 days from the date of account registration for the refund to be completed. For refund inquiries, please contact the NOL Customer Center at 1544-1555. Future updates regarding the rescheduled concert dates and detailed information will be announced through DAILY:DIRECTION’s official channels as soon as they are confirmed. Once again, we offer our deepest apologies to all the DELLY who have been waiting for the show, and we promise to return with an even better performance to repay the expectations and support you have shown us. Thank you. Sincerely, ODDWAVE
