Hello. This is BELIFT LAB. ENHYPEN FATE PLUS US Membership Exclusive Tour Merch. will be available for online delivery and on-site pickup at Belmont Park on the day of the concert. Pre-order begins on Wed. March 27, 2024. Your ENGENE MEMBERSHIP(US) must be active in order to purchase during the purchase period. Check out the details below. [Pre-order information for online delivery] Merch Details You can view the list of FATE PLUS US Membership Exclusive Tour Merch. available for online delivery from the Delivery category page. Availability and Shipping Schedule - Purchase Period: Wed. March 27, 2024 6PM ~ Sat. April 6, 2024 6PM (PDT) - Shipping: begins on Tue. April 16, 2024 * Online delivery orders are not guaranteed for delivery before the concert dates. * For Belmont Park concert attendees, we recommend you consider on-site pickup if you plan to use the merchandise at the concert. Please Note - No order cancellation is allowed after the purchase period - Sat. April 6, 2024 6PM (PDT) - For customers who purchased during the last 24 hours of the purchase period, cancellation will be allowed within the next 24 hours. Please contact our customer service to cancel the order. - Items may be sold out quickly due to limited quantity. - These products are sold on a consignment basis, thus it cannot be shipped together with other products. Shipping Information - We cannot ship to P.O. Box or APO/FPO/DPO addresses. - Please note that the address cannot be changed once the order is placed. - Only the Continental United States (including Alaska and Hawaii) - Tax and delivery surcharges may apply to certain areas. ※ DELAYED OR LOST SHIPPING can occur if you enter the WRONG ADDRESS. Please make sure the address is correct since it is impossible to ship the product again, as it cannot be manufactured additionally. [Pre-order for on-site pick up at FATE PLUS Belmont Park] What is the on-site pickup with Weverse Shop? Provided by Weverse Shop, on-site pickup service allows you to collect your items directly from designated locations, cutting out the wait time and ensuring you get your merch order faster. Please see below for more information. How to receive your order via on-site pickup ① Weverse Shop - ENHYPEN (US) - Purchase the product eligible for on-site pickup in the Pickup category page ② Check the QR code on “MY - Order History” ③ During on-site pickup, present your QR code to the staff at the on-site pickup location, and pick up your order. Merch Details You can view the list of FATE PLUS US Membership Exclusive Tour Merch. available for on-site pickup from the pickup category page. Availability and Pickup Schedule - Purchase Period: Wed. March 27, 2024 6PM ~ Sat. April 6, 2024 6PM (PDT) - Pickup Date & Time: On the day of the Belmont Park concert. Exact time will be updated on this notice and announced via email. - Pickup Location: At the corresponding concert venue. Location details will be updated on this notice and announced via email and order history page. Please Note - No order cancellation is allowed after the purchase period - Sat. April 6, 2024 6PM (PDT) - For customers who purchased during the last 24 hours of the purchase period, cancellation will be allowed within the next 24 hours. Please contact our customer service to cancel the order. - Refund is not available for orders that are not picked up within the pickup period. - Shipping option is not available for all on-site pickup orders. - You can purchase the product regardless of whether you attend the concert or not. - For a smooth pickup process, please save your QR code and order history after making your purchase. - Please do not disclose the QR code received upon making your purchase from Weverse Shop to others, as orders are picked up on-site without identity verification. - Exchange due to product defects will only be provided on-site at the venue during the pickup period, so please check your purchased item for defects immediately upon receiving it. - Shopping bag will not be provided at the booth - We are not responsible for the restrictions set forth by the venue’s personal item policy - Items may be sold out quickly due to limited quantity. We look forward to your interest and participation. Thank you.
