[NOTICE] Weverse X ENHYPEN 'ROMANCE : UNTOLD -daydream-’ POP-UP STORE Guide

Hello We're celebrating the release of ENHYPEN [ROMANCE : UNTOLD] -daydream- with Weverse X 'ROMANCE : UNTOLD -daydream-’ POP-UP STORE. In addition to the opportunity to purchase albums and official merch, a variety of immersive programs await you! Enjoy an exhibition showcasing the album concept (Room of daydream), a message wall "To. ENHYPEN", a Photoism booth with a frame featuring the artist, and much more! You can find more details below. We hope you’ll join us and enjoy this event! [Store Operation Schedule] - Date: Tue, November 12, 2024, 11:00 AM - Sun, November 24, 2024, 8:00 PM (KST) * Closed on Mon, November 18. - Opening hours: Tuesday to Thursday and Sunday, 11:00 AM - 8:00 PM (KST) Friday to Saturday, 11:00 AM - 9:00 PM (KST) - Location: 7F Pop-up Store at CGV Yongsan I'Park Mall, Seoul, South Korea [How to Participate] 1. The pop-up store will be located in the pop-up space on the 7th floor of CGV Yongsan I'Park Mall. 2. For your safety, there is a limit on the number of people allowed to enter at the same time. Please follow the guide of the staff at the venue. 3. A waitlist system will be in place at the venue, and you'll receive a notification when it's your turn to enter. Please note that if you do not enter within 15 minutes of receiving the notification, your waitlist position will be forfeited. 4. You can enter the store only once a day. 5. The waitlist may close early depending on the circumstances at the venue. [Product Details] 1. Albums: [ROMANCE : UNTOLD] -daydream- / [ROMANCE : UNTOLD] -daydream- (JAPAN Edition, Weverse Albums ver.) 2. Merch - Week 1: ROOM SLIPPER, SHOPPER BAG, DOOR HANGER SACHET & STICKER SET, ACRYLIC SMART TOK (2 types), PHOTOCARD HOLDER (2 types), ACRYLIC HAND MIRROR - Additional Merch for Week 2: CLEAR PHOTO POUCH SET, INSTANT MINI PHOTO SET, KEYRING, Official Light Stick Ver.2, Official Light Band, Official Light Band Acc., Official Light Stick Cover, HYBE Official Light Stick Battery [Promotional Event] 1. A postcard with ENHYPEN's image will be provided for all visitors (random 1 out of 2). 2. Exhibition (Room of daydream) - 1st key point : Watch the behind-the-scenes video only revealed at the offline event venue. - 2nd key point : 1 acrylic key charm and 1 Weverse Collection ENHYPEN Pop-up Badge will be provided to all customers who participate in the “Key of daydream” program. (Acrylic key charm: up to 330 charms will be given out per day) 3. Buy [ROMANCE : UNTOLD] -daydream- album and get 1 unreleased selfie photocard version A (random 1 out of 7). - [ROMANCE : UNTOLD] -daydream- : Buy 1 and get random 1 out of 7 : Buy SET (2 albums) and get random 3 out of 7 * [ROMANCE : UNTOLD] -daydream- (JAPAN Edition, Weverse Albums ver.) are not eligible for this event. * Photocard version C will be given out randomly on Week 2 and more information on version C will be provided with a notice. - First Week (Tue, November 12 - Sun, November 17) - Second Week (Tue, November 19 - Sun, November 24) 4. Buy over KRW 50,000 (including all albums and merch) and get 1 unreleased selfie photocard version B (random 1 out of 7). 5. Buy over KRW 70,000 and get a Photoism ticket with artist frame (1 photoshoot per ticket, only for the customers who made purchases). 6. Buy over KRW 70,000 (including all albums and merch) and receive a ticket to enter the event. ※ Event Prize Details - Autographed Instant photo of the artist (random 1, up to 5 per day) - Acrylic coaster with the artist’s image (random 1 out of 7 versions, up to 290 per day) - Artist photo (random 1 out of 7 versions, up to 500 per day) * Please Note - Autographed Instant photos are produced based on the number of event winners. Therefore they cannot be exchanged even when they have defects. - The event prize will be provided on a first-come, first-served basis. The event will end once the even prize goes out of stock. - The event prizes are unexchangeable and will be provided randomly for you. - Products cannot be picked up by anyone other than the person who made the payment. - You cannot split an order receipt to participate in the event more than once. - You cannot sum up multiple receipts to participate in the event. [How to Purchase/Please Note] 1. The purchase limit may vary depending on the product, and payment may be rejected or canceled if you exceed this limit. 2. The products may sell out early. 3. All events at the store may end early if the event prizes go out of stock. 4. Only credit or debit cards will be accepted, and all transactions will be processed in KRW. 5. For further details regarding exchange and refund, please ask the store staff. 6. If there is any change regarding the store operation, we will inform you through a notice on Weverse Shop. [Exchange and Refund] 1. Exchanges and refunds are available during the store operation hours (Tuesday, November 12, 11:00 AM to Sunday, November 24, 8:00 PM) at the store of purchase, but only for cases where the purchased product is defective. 2. Please bring the purchased product and your receipt for an exchange with the same product, or a refund. Please note that the product must be undamaged. - If the product is out of stock, we will offer a refund instead. - A refund will be made with the original payment method. Any received event gifts (LUCKY DRAW photocards, event prizes) must also be returned upon refund. 3. Exchange and refund are not available in the following cases. - Customized, altered, or laundered products - A product without its label or tag, of a damaged or opened product - A product with signs of use or wear - A product that has lost its value as a new item due to customer negligence (improper storage or mishandling) 4. Exchanges and refunds are not available after the store opening hours end. Please make sure to check your product for any defects immediately after your purchase. 5. For further details regarding exchange and refund, please ask the store staff. [Please Note] 1. You cannot re-enter the store on the same day once you leave. 2. Admissions can be delayed or limited based on circumstances at the venue and the volume of the queues. 3. To ensure the best experience for everyone, outside food and beverages are not permitted in the store. 4. Promotional filming and recording (e.g. by bloggers, influencers, streamers) without prior permission is not allowed. 5. For safety reasons, CCTV will be recording in the store. 6. Video and photo recordings will be conducted both inside and outside the venue. These may be published on HYBE’s official channels, social networking services, and media. Please note that customers’ faces can be recorded and included in the footage. 7. Please do not spend the night on the previous day. Your safety will not be guaranteed, and the staff may disperse the lines. 8. For information on parking and other facilities, please visit the CGV Yongsan I'Park Mall website. 9. To ensure a safe and smooth experience, we kindly ask for your cooperation with the on-site staff. [Questions and Answers] - Weverse → More → Help → Contact us Thank you.