We are pleased to inform you on how to best enjoy your visit to the ENHYPEN “DESIRE : UNLEASH” POP-UP STORE and purchase our merchandise. [Operating Schedule] - Operating Period: From Friday, June 6 to Thursday, June 12, 2025 - Operating Hours: From 10:30 am to 8:30 pm (Friday to Saturday: From 10:30 am to 9 pm) (KST) - Location: The CORNER Event Hall on 6F, The Center at I-Park Mall Yongsan (55, Hangang-daero 23-gil, Yongsan Station, Seoul) [Online Reservation] - The POP-UP STORE operates on an online reservation system via NAVER. Each ID may reserve one time slot during the operating period through the link provided. - Reservation Opening Date: 11 am, Friday, May 30, 2025 (KST) - The reservation link will be posted to the artist’s official X channel. It will also be added to this notice for your reference. (▶Link to the Pre-Reservation Page: https://booking.naver.com/booking/12/bizes/1410201) - In accordance with the platform policy, only customers who are 14 years or older with verified IDs can make the reservation. - Customers who are under the age of 14 can make the reservation with the ID of their legal guardian. - The reservation may close early because each session has limited capacity. In case anyone cancels their reservation, the session will automatically open again for reservation. - If you wish to change your reservation to another session, you can only do so for the sessions that are still open. Please be advised that you may not be able to change it as the reservation is on a first-come, first-served basis. - Reservations cannot be transferred or sold to others. - If you do not show up at your reserved time, your slot will be canceled automatically. - The reservation status will be updated in real time. Walk-in customers can also enter after reserving an available session in real time. [Entry Information] - Entry is allowed only on your reserved date and time. You can line up in front of the store starting 10 minutes before your reservation time. Please refrain from lining up earlier to prevent congestion at the site. - The staff will check your reservation confirmation page upon entry. You must show the staff your web reservation page or the app after logging in. Screenshots or images will not be accepted. - It will be considered a no-show if you don’t show up after 20 minutes have passed since your reserved session, and you cannot enter. Please make sure you visit on time. - You will be able to spend up to 30 minutes inside the pop-up store. Please adhere to the time limit to prevent the subsequent session from being delayed. - Entry may be delayed depending on on-site circumstances. For a seamless POP-UP STORE and shopping experience, please comply with the guidance of the on-site staff. - You must leave after making a purchase, and re-entry is not allowed once you exit. - A reservation is not required if you are visiting only for an exchange/refund of a product or an album. Please inform the staff of the purpose of your visit, and they will guide you in. [How to Purchase Merchandise] - Write the quantity of the merchandise you wish to purchase on the order sheet provided at the entrance and submit it to the counter for payment. Then, you will receive the products on the spot. (Only one order sheet will be provided per person.) - All products may sell out early. - The number of items one customer can purchase may be limited depending on the product, and payment may be denied or canceled if it exceeds the limit. - The purchase limit for each product can be checked on-site at the POP-UP STORE and is subject to change depending on availability. - Shopping bags are available for customers who purchase products at an additional cost. Otherwise, it cannot be purchased separately without a valid reason. - Payments can be made by credit card or Samsung Pay. (Cash payments are not accepted.) - Albums and merchandise must be paid for at separate counters. - Please refer to the separate Weverse notice for purchase/exchange/refund policies for albums, as they differ from those for merchandise. - Please consult the on-site staff should you need additional information regarding making purchases. [Exchanges and Refunds] - For exchanges and refunds, please bring the product, receipt, and method of payment within 14 days of making the purchase. - During the operating period, exchanges and refunds are available only at the store where you purchased your item. - After the operating period, refunds will not be available regardless of the 14-day purchase policy. - For inquiries on exchanges after the operating period, please contact us via email (popup@hybecorp.com). - If the product you wish to exchange due to a defect is sold out, it cannot be exchanged for the same product, and a refund will be issued. - A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. - Refunds or exchanges will be denied in the following cases: ①The gifts provided upon purchase are not returned or are damaged ②The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer ③The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened packaging ④The product has had its value damaged to an extent that it cannot be resold [Event Information] 1. Handwritten Letter Event Customers who purchase ENHYPEN’s 6th Mini Album “DESIRE : UNLEASH” will receive one postcard. Write a message on the postcard, attach the enclosed seal, and drop it into the on-site mailbox. Selected participants will receive handwritten replies from the members via email. ※ Important Information - You may participate by purchasing at least one of the following three versions of the album. Only one postcard will be provided per person, regardless of the number of purchases. ①DESIRE : UNLEASH [MAKE Ver.] ②DESIRE : UNLEASH [YOU Ver.] ③DESIRE : UNLEASH [MINE Ver.] - To participate in this event, you must consent to the collection and use of personal information. - In accordance with the Personal Information Protection Act, customers under the age of 14 are not eligible to participate. If accompanied by a guardian, please participate using the guardian’s email address. - Winners will receive a handwritten reply from ENHYPEN via the email address provided within one month after the POP-UP STORE ends. There will be no separate winner announcement. 2. Stamp Rally Pick up the stamp rally paper provided upon entry and collect stamps at two designated locations, one inside and one outside the POP-UP STORE! Collecting both stamps forms the ENHYPEN 6th Mini Album “DESIRE : UNLEASH” logo. Attach the completed stamp sheet to the “scent paper” provided at the bath bomb scent booth to take home as a commemorative souvenir. 3. Unreleased Video Screening An exclusive screening area featuring unreleased ENHYPEN footage will be available inside the POP-UP STORE. Only guests who have been admitted to the POP-UP STORE may access the viewing area. [Gifts for Purchasers] 1. Merchandise Purchase Gift - Spend KRW 50,000 or more on merchandise → Receive one photo card (randomly provided out of seven) 2. Album Purchase Gift 1) DESIRE : UNLEASH - Purchase one copy → One photo card (randomly provided out of seven) - Purchase a SET → Four random photo cards (randomly provided out of seven) 2) DESIRE : UNLEASH (ENGENE ver.) - Purchase one copy → One photo card (randomly provided out of seven) - Purchase a SET → A full set of seven photo cards ※ The albums below are not eligible for receiving gifts: - DESIRE : UNLEASH (KEYRING Ver.) - DESIRE : UNLEASH (BATH BOMB Ver.) - DESIRE : UNLEASH (Weverse Albums ver.) 3. Combined (Album + Merchandise) Purchase Gift - Spend KRW 100,000 or more on albums and/or merchandise → One free Photoism shoot → One entry into the artist-signed Polaroid raffle (Three winners per member, 21 total winners) 4. Things to Note - Special gifts are provided based on the total purchase amount or quantity. The gifts will be provided at the payment counter. - All gifts are offered on a first-come, first-served basis and may run out early. - You must verify your receipt at the promotion zone to participate in the Photoism shoot and Polaroid raffle. - The artist-signed Polaroid raffle will be held on-site, and winners will receive a random Polaroid on-site. - The gifts are provided randomly and cannot be exchanged or selected. - The gifts are only available on the day of purchase. - Purchases cannot be split for the purpose of receiving multiple gifts. Receipts cannot be combined to qualify for gift eligibility. [Other Important Information] - No food or drinks are allowed to ensure your pleasant experience. Animal companions will be restricted from entering. - Any photography or video recording for commercial or promotional purposes that is not agreed upon in advance is forbidden (bloggers, influencers, streamers, etc.). - Surveillance cameras are in place to ensure the safety of our customers. - We may take pictures or videos inside and around the POP-UP STORE. The photos and videos may be uploaded on HYBE’s social media channels, platforms, etc. - For information regarding parking and other facilities, please visit the I-Park Mall Yongsan website. - Do not purchase illegal merchandise. The official products will only be sold at the POP-UP STORE during its operating period. Thank You.
