Hello, This is ENHYPEN Weverse. We would like to provide you with important information regarding how to visit and shop at the <ENHYPEN POP-UP in HOUSTON>. [STORE INFO] * DATES: August 7, 2025 – September 7, 2025 * HOURS: Mon – Thu: 10:00 - 20:00 (CDT) Fri – Sat: 10:00 - 21:00 (CDT) Sun: 11:00 - 19:00 (CDT) * LOCATION: Memorial City Mall, Ground Floor 303 Memorial City Suite 826, Houston, Texas 77024 [QUEUE & ADMISSION] * This pop-up store operates on a walk-in basis without prior reservations, and entry will proceed in the order of arrival. * Before the pop-up opens, please follow the staff’s guidance and queue in the designated outdoor waiting area in order. * Entry may be restricted for those who leave the line, cut in, or act inappropriately and disturb others. * Chairs and tents are not allowed while waiting. * After opening, entry will be guided sequentially according to the queue. [STORE POLICY] By entering the <ENHYPEN POP-UP in HOUSTON>, visitors are deemed to have agreed to the following: * All merchandise and event giveaways are available in limited quantities and may sell out early. * Food and beverages are not allowed inside the pop-up space. * Entry of animals is prohibited except for service dogs. * CCTV recording is in progress to ensure the safety of visitors and staff. * <ENHYPEN POP-UP in HOUSTON> is not responsible for theft, loss, or damage occurring inside the venue. * Photos and videos may be taken at the venue and may be used for promotional purposes on official social media or other media platforms. * Commercial filming without prior approval is not allowed. [PURCHASE POLICY] * Payment methods accepted: Credit card, debit card, Apple Pay, Samsung Pay, or Google Pay only. (Cash payment is not available.) * Please check the condition of the products before making payment. * Purchase quantity may be limited by item for certain products. Please check in-store for details. * Exchanges or refunds due to change of mind are not accepted. * In the case of defective products, exchanges or refunds can be made only on the day of purchase with the receipt. *Refunds for defective items are only possible when the same item is out of stock. * If the item you want to exchange is sold out, it may be exchanged for another product of equal or greater value. *If the new product is more expensive, the price difference must be paid. * Exchanges require staff approval and may be denied in the following cases: - Signs of use or wear - Missing or damaged labels/tags - Damage caused by customer negligence * For event giveaways, minor dents, scratches, or press marks of 5mm or less are not considered defects and cannot be exchanged or refunded for such reasons. * The final decision regarding exchange and refund eligibility rests with the pop-up operations team. Thank you.
