Hello, This is BELIFT LAB. We have confirmed a packaging error affecting first-print export units of ENHYPEN’s 7th mini album, “THE SIN : VANISH” (FORBIDDEN Ver./STORM Ver.), shipped to the US, the EU, and Japan. [Issue Details] - The AD CARD designs were swapped between the FORBIDDEN Ver. and STORM Ver. - The LOGO STICKER was omitted from the STORM Ver. - All other components are included correctly. [For Weverse Shop USA Customers] If you purchased through Weverse Shop USA, please contact Weverse Shop Help with your order history. Replacement item(s) will be provided upon request submitted by March 31, 2026, and will be shipped in April. For Weverse Shop USA orders shipping to Mexico, replacement item(s) will be included with your purchase, and no separate request is required. [For Customers of Other Retailers (US & EU)] If you purchased from another retailer in the US or EU, please visit the ENHYPEN - THE SIN : VANISH MISSING INCLUSION CLAIM page and submit the required information by following the instructions on the page. [For Customers of Other Retailers (Japan)] If you purchased from a retailer in Japan, please visit ENHYPEN JP OFFICIAL SITE for more details. We sincerely apologize for any inconvenience caused and appreciate your understanding. Thank you.
