Hello, This is ENHYPEN Weverse. [Operating Schedule] [Operating Period] From Wednesday, January 21 to Tuesday, January 27, 2026 [Operating Hours] Mon-Thu: 10:30 am – 8 pm / Fri-Sun: 10:30 am – 8:30 pm (KST) [Location] Special Event Venue, B1, Shinsegae Gangnam, 176 Sinbanpo-ro, Seocho-gu, Seoul [Visit Information] * Before visiting the ENHYPEN “THE SIN : VANISH” POP-UP STORE, you need to make an “Early Reservation.” [Early Reservation] - Early Reservation Website: NAVER Booking(LINK) - Early Reservation Opening Date/Time: 12 pm, Sunday, January 18, 2026 (KST) [How to Make an Early Reservation] 1. Log in to NAVER using an ID verified with your legal name. 2. Reserve the date and time at which you wish to visit on the Booking Page. 3. Once your reservation is complete, NAVER will send you a confirmation message. You can check your reservation history via <NAVER Booking - Check Booking>. 4. Be sure to make the reservation in the name of the visitor, as they will need to validate their mobile ticket on-site for entry. [Important Information Before Making an Early Reservation] 1. Early reservations are limited to one per person during the POP-UP period. 2. Regardless of your entry time, you may only visit the POP-UP within your reserved session time. Please leave by the end of your session. Once the time is up, the staff may ask you to leave immediately to prepare for the following session. We ask for your understanding. 3. In accordance with the platform policy, only customers who are 14 years or older with verified IDs can make the reservation. Each reservation allows admission for one person only. 4. Customers who are under the age of 14 can make the reservation with the ID of their legal guardian. 5. The staff will check your reservation confirmation page upon entry. You must show the staff your web reservation page or the app after logging in. Screenshots or images will not be accepted. 6. Please understand that you may have to wait past your reserved time to enter, depending on on-site circumstances. [Information on Entry and Use] 1. You can wait in line starting 20 minutes before your session. Identity verification will take place before your entry. (You can wait in line starting 30 minutes before Session 1.) 2. You must show your NAVER Booking page upon entry. You will not be allowed entry if you present a screenshot or shared image. 3. Please note that if you click the <Use Completed (For Employees Only)> button at the bottom of the mobile ticket before entering, you may be unable to use the ticket on site. 4. You may enter at any point within your reserved time slot, and you may use the POP-UP only until the end time of your session, regardless of your entry time. Please take note of the entry and use times listed. 5. You can use the POP-UP for the 30 minutes corresponding to your reserved session. The capacity for each session will be limited. 6. Regardless of your entry time, you may only visit the POP-UP within your reserved session time. Please leave by the end of your session. Once the time is up, the staff may ask you to leave immediately to prepare for the following session. We ask for your understanding. [How to Make a Purchase] 1. You can purchase ENHYPEN “THE SIN : VANISH” merchandise at the POP-UP store. 2. Please note that customers are limited to one transaction when visiting the store. 3. The purchase limit for each product can be checked on-site and is subject to change depending on availability. Please make sure to follow instructions from the on-site staff when you visit. 4. If you try to purchase more than the purchase limit, your payment may be declined or canceled. 5. All raffle events held on-site will end once the prizes are out of stock. 6. Purchases cannot be split or combined for the purpose of participating in any raffle events held on site. 7. Only Korean won (KRW, ₩) is accepted for all on-site transactions. 8. Payments can be made by cash, credit card, department store gift certificate, or simple payment (Kakao Pay, Samsung Pay, WeChat Pay, Alipay, NAVER Pay, Smile Pay, and SSG Pay). * Toss Pay and Apple Pay are not accepted for payment. 9. Please note that certain credit cards may not be accepted due to policies and conditions set by the card company. You may be restricted from making payments if the card is registered under a different name. 10. Operating hours may change depending on on-site circumstances. 11. Exchange due to product defects can only be provided on-site on the day of purchase, so please check your purchased item for defects upon receiving it. 12. Please make sure you check the quantity and quality of the products you purchase with the on-site staff right after making your purchase. 13. After the POP-UP closes, unopened products can be exchanged or refunded within 14 days of purchase via the SOUNDWAVE online mall customer center (https://sound-wave.co.kr / 02-381-3758 / soundwave@sound-wave.co.kr). 14. Daily sales quantities may be limited depending on on-site circumstances. 15. The available products are limited in quantity and may sell out early. 16. Please consult the on-site staff should you need additional information regarding making purchases. * Refund or exchange will be denied in the following cases: - Damage to or removal of product labels, or damage to the merchandise due to product mishandling by the customer - Products showing signs of use, such as contamination, body or perfume odor, and signs of being washed [Event Information] 1. Stamp Event - When you enter the POP-UP, you will receive a stamp card that will allow you to participate in the stamp event. (One stamp card per person) - Complete 3 stamp missions to receive an autographed postcard (randomly selected out of 7). (One postcard per person) 2. On-Site Events - The following experience zones will be operated on-site. ● SECRET MESSAGE ZONE: A space where you can listen to a voice message from the artist ● THE CHASER ZONE: A space where you can find hidden messages from the artist ● MESSAGE ZONE: A space where you can leave a message of encouragement for the artist [Purchaser Special Gift Information] 1. Album Purchase Gifts (Both Online and In-Person) - Purchase one copy of FORBIDDEN Ver., AFTERLIGHT Ver., or STORM Ver.: Receive 1 randomly selected unreleased ENHYPEN portrait photo card. (1 photo card for every album purchase) - Purchase one FORBIDDEN Ver. / AFTERLIGHT Ver. / STORM Ver. 3-album set: Receive 1 bonus randomly selected unreleased ENHYPEN portrait photo card, in addition to the 3 provided for the individual albums. (4 photo cards for every 3-album set purchase) - Purchase one FUGITIVES Ver. album : Receive 1 randomly selected unreleased ENHYPEN portrait photo card. (1 photo card for every album purchase) - Purchase one FUGITIVES Ver. 7-album set: Receive a set of all 7 unreleased ENHYPEN portrait photo cards without duplicates. (7 photo cards for every 7-album set purchase) 2. Merchandise Purchase Gift (In-Person Only) - Purchase KRW 70,000 or more worth of merchandise: Receive 1 randomly selected unreleased ENHYPEN portrait photo card. (1 gift for every KRW 70,000 spent / Example: If you spend KRW 140,000 or more, you will receive 2 photo cards) 3. Combined (Album + Merchandise) Purchase Gift (In-Person Only) - Spend KRW 100,000 or more on albums & merchandise: Receive 1 set of 7 artist portrait wanted posters & 1 entry into the artist-signed Polaroid raffle (2 winners per member, 14 winners total) 4. Important Information - Stamp Event gifts are given once per person and will not be reissued if lost. - The event may end early if special gifts run out. - Only purchases made on the same day are accepted for the event. Combining or separating receipts to join the event is not allowed. - If you receive a Lucky Gift Card in the artist-signed Polaroid raffle, you can redeem it for a prize at the counter. - The Lucky Gift Card can only be redeemed for one of the artist prizes listed on it. - The Lucky Gift Card is an additional giveaway item and does not count towards the merchandise photo card quantity. - All special gifts are given at random. Exchanges due to a simple change of mind are not allowed. - Please make sure you check the quantity and quality of the merchandise with the staff at the site right after you make the purchase. [Other Details] - CCTV cameras are in operation for the safety of our customers and staff. - To ensure a comfortable viewing experience, bringing outside food or drinks into the store is prohibited. - Please do not touch the items on display as they are fragile. - Please refrain from actions that may cause inconvenience to other users, or you may be subject to penalties from staff. - To maintain safety and order at the site, holding personal events (distributing around goods, selling illegal merch, etc.) outside and inside the store is prohibited. - For a safe and pleasant experience, please cooperate with instructions from the on-site staff. - We may take photos or videos inside and around the POP-UP store, in which customers may be included, and the results may be uploaded on SOUNDWAVE, BELIFT LAB, HYBE, and Shinsegae Department Store’s official social media channels, media, etc. We ask for your understanding. - Please be careful not to use or visit unauthorized or illegal retailers that infringe upon the artists’ rights, or purchase counterfeit products. - For other inquiries, please contact the SOUNDWAVE online mall customer center at 02-381-3758 / https://sound-wave.co.kr or consult with the on-site staff. Thank you.
