Hello. This is ENHYPEN Weverse. We would like to provide you with the store usage guide and purchasing precautions for the 'ENHYPEN POP-UP IN LIMA'. [Operation Information] * DATES | July 01, 2026 – July 12, 2026 * HOURS | 10:00 – 20:00 (GMT-5) * LOCATION | Av. Ernesto Diez Canseco 344, Miraflores 15074, Peru [Reservation Method] * The pop-up store will operate exclusively on a reservation-only basis. Reservation Link: https://enhypenpopuplima.eventbrite.com * The reservation page will be available starting June 21 (Sun) at 08:00 PM (GMT-5). * Entry will only be permitted on your reserved date and time. Please line up 10 minutes before your scheduled session. * If you do not arrive within your session time, your reservation will be canceled, and entry will not be permitted. * You may only remain in the pop-up store during the time of your session. * Entry delays may occur depending on on-site conditions. Please follow staff instructions. * Re-entry is not allowed once you exit. * We strongly recommend securing your spot in advance through the reservation system to guarantee your entry. Thank you for your understanding and cooperation! [Admission] * Check in at the entrance 10 minutes before your session to verify your QR code. * You may enter at any time during the session, but you must leave before it ends. * Entry will not be allowed if you arrive outside of your reserved session time. * Each reservation allows a one-time entry only. Re-entry after exiting is not permitted. * Please queue in an orderly manner for verification and entry. Delays may occur depending on venue conditions. * Each session lasts 50 minutes. Please manage your time and follow staff instructions. [Store Policy] * By entering the pop-up store, you are deemed to have accepted these terms and conditions. * This store operates under a limited-duration pop-up format. All available products correspond exclusively to the physical inventory allocated for this event. * The items sold are in high demand and have limited availability. The available quantities are low, and there is no guarantee of restocking once the in-store inventory is exhausted. * Product availability is subject to stock at the point of sale and may change without prior notice. The store does not hold, reserve, or allow advance bookings for merchandise. * Due to the limited nature of the products and to provide purchase opportunities to as many customers as possible, purchases are limited to one (1) unit per SKU per person. Purchasing multiple units of the same item, model, or variant by the same customer will not be permitted. Staff reserves the right to deny or cancel any purchase that exceeds this limit. * Product sell-outs are an inherent situation to this type of commercial event due to high demand; therefore, continuous availability of any specific item is not guaranteed throughout the duration of the event. * No pets are allowed. Only certified service dogs will be admitted. * CCTV is in continuous operation for security reasons. * Take care of your personal belongings. The venue is not responsible for lost, stolen, or damaged items. * For safety and event operation purposes, entry with bags, backpacks, suitcases, large purses, or similar objects will not be permitted. * Food and beverage consumption is not allowed inside the store. * Photography and recording for commercial purposes are only permitted with prior authorization from the company. * Photographs and videos taken inside or around the store by attendees or organizers may be used for promotional and marketing purposes. * Failure to comply with these policies or staff instructions may result in denial of entry or removal from the premises. * It is strictly prohibited to record, photograph, or livestream store staff without their prior consent. Non-compliance with this rule may result in denial of entry or removal from the premises. [Purchase Policy] * Accepted payment methods: Cash, debit card, and credit card. * It is recommended to inspect the product before making the payment to verify that it does not have visible defects. * No exchanges, returns, or refunds will be accepted for a change of mind once the purchase is complete. * If the product has a manufacturing defect, an exchange or refund may only be requested on the same day of purchase upon presenting the corresponding receipt. A refund will only be processed if there is no available inventory to perform an exchange. * For products that include photocards: if a card shows a major defect greater than 5 mm, an exchange or refund may be requested for the complete set only. No exchanges will be made for individual cards separately. * All exchanges and refunds are subject to inspection and validation by authorized store personnel, and may be rejected in the following cases: - If the product shows damage caused by the customer, including signs of opening, misuse, alterations, or damage to the product or packaging. - If the product shows signs of use, wear, or manipulation after purchase. - If the damage was caused by negligence or improper handling by the customer. - If there are dents, scratches, minor marks, or cosmetic defects of 5 mm or less on promotional products, gifts, or photocards. * These policies may be updated without prior notice. Thank you.
