[NOTICE] ENHYPEN 'THE SIN : BLISS' POP-UP STORE Visit Guide

Hello, This is HYBE. We are pleased to inform you on how to best enjoy your visit to the ENHYPEN 'THE SIN : BLISS' POP-UP STORE and purchase our merchandise. [Operating Schedule] * Operating Period: From Friday, August 21 to Wednesday, August 26, 2026 * Operating Hours: From 11 am to 8 pm (KST) * Location: 1F, 42 Hangang-daero, Yongsan-gu, Seoul [Online Reservation Information] 1. ENHYPEN 'THE SIN : BLISS' POP-UP STORE (@HYBE YONGSAN) operates on an online reservation system. Each account may reserve one time slot through the dedicated link. 2. Reservation Opening Date (▶ Link) - 11 am, Tuesday, August 18, 2026 (KST) 3. Reservations are made through a separate Weverse page. You must log in to your Weverse account to make a reservation. 4. Reservations are available only to users who meet the minimum age requirements under the personal information protection laws of their country or region of access (14 years old in Korea, 13 years old in the United States, and 16 years old in other regions). Each reservation allows admission for one person only. 5. Your entry QR code will be checked upon entry. To process your entry on-site, please present the QR code from the app or web reservation page to the staff. Screenshots or images will not be accepted. ※ How to Check Your Entry QR Code [Weverse > ENHYPEN 'THE SIN : BLISS' POP-UP STORE > Click on the QR code icon in the upper right corner or “RESERVATION” > View reservation details] 6. Once you complete your advance reservation, your reservation will be automatically confirmed. A reservation information email will be sent to the email address you provided when applying. If you don’t receive the email, please check the email address you entered and your spam folder. 7. To ensure smooth service when using the Weverse app, please keep it up to date. If you have an earlier version, you will need to update the app. 8. Each session has a limited number of spots available and may close early. However, if there is a cancellation in a session that has closed, it will automatically reopen. 9. If you wish to change your reservation after completing it, you must first cancel the existing reservation and then make a new reservation for one of the other sessions. However, please note that changes may not be possible in this case, as the reservation system is first-come, first-served. 10. Reservations cannot be transferred or sold to others. 11. The reservation status will be updated in real time. Walk-in customers can also enter after reserving an available session in real time. 12. For inquiries regarding your Weverse account or the system, please contact Weverse Help. 13. To ensure a fair and smooth experience for multiple users, reservations and use are allowed only once per person per week. Failure to comply may result in the cancellation of reservation without prior notice and measures such as restrictions on use by on-site staff. [Entry Information] 1. Entry is only accessible to those with advance reservations, and is only available on the reserved date and time. 2. Please wait in the outdoor waiting area next to the POP-UP 10 minutes before your reservation time, following the instructions of the staff. To prevent crowding, please refrain from waiting earlier than your designated time. 3. It will be considered a no-show if you don’t show up after 20 minutes have passed since the start of your reserved session, and you will not be able to enter. Please make sure you visit on time. 4. After verifying entry QR code at the entrance, entry will proceed sequentially. To ensure smooth entry, please have your QR code ready in advance. 5. You can stay for up to one hour after entry. Please make sure to keep the time limit, as the following session may be delayed if you leave late. 6. Entry may be delayed depending on on-site circumstances. To ensure smooth operation, please comply with the guidance of the on-site staff. 7. Re-entry is not allowed once you exit. 8. A reservation is not required if you are visiting only for a merchandise/album exchange or refund. Please inform the staff of the purpose of your visit, and they will guide you in. 9. Depending on on-site conditions, walk-in entry may also be available for those without a reservation, as directed by staff. However, walk-in entry is only for POP-UP viewing and experiences. Product purchases are not permitted. (A reservation QR code is required to purchase products.) [Making Your Merchandise Purchase and Precautions] 1. The number of items one customer can purchase may be limited depending on the product, and payment may be denied or canceled if it exceeds the limit. 2. Products may sell out early. 3. Your entry QR code must also be checked when making a purchase. For smooth payment, please have your QR code ready in advance. 4. The purchase limit for each product can be checked on-site at the POP-UP and is subject to change depending on availability. 5. Shopping bags can only be purchased by customers who have purchased a product. They cannot be purchased separately or provided as an add-on. 6. Payment for merchandise can only be made via credit card, Samsung Pay, or Apple Pay. (Cash and QR code payment methods are not accepted.) 7. Please note that certain credit cards may not be accepted due to policies and conditions set by the card company. You may be restricted from making payments if the card is registered under a different name. 8. Please consult the staff at the POP-UP should you need additional information regarding other products and purchases. [Merch Exchanges and Refunds] 1. Exchanges/refunds are only possible within 14 days of purchase. 2. During the POP-UP operating period, exchanges/refunds are only available at the POP-UP where the purchase was made. Please make sure to bring your product, receipt, and payment method when visiting. 3. For related inquiries after the POP-UP operation period, please contact us by email (yspopup@hybecorp.com). 4. “Random” products can only be exchanged if they are defective. 5. If you wish to exchange an item due to a defect but the item is sold out, it cannot be exchanged for the same item, and a refund will be issued. 6. A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. 7. Refunds or exchanges will be denied in the following cases: - The gift provided upon purchase is not returned or is damaged - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has had its value damaged to an extent that it cannot be resold, including damage to the packaging 8. During the operating period, exchanges and refunds are available only at the store where you purchased your item. 9. Please consult the staff at the POP-UP should you need additional information regarding the refund and exchange policy. [Making Your Album Purchase and Precautions] 1. On-site album pickup will be available starting at 13 pm on August 21 (KST). (Both sales and on-site pickup will begin at 13 pm) 2. Albums can only be purchased using the QR code provided within the POP-UP, and can be picked up on-site after purchase. 3. Even if you only wish to purchase and pick up an album, you must make a POP-UP reservation before entering. 4. The precautions and exchange/refund policy related to album purchases are different from the merchandise exchange/refund policies. Please make sure you read the album exchange/refund policy before buying. 5. How to Purchase the OFFICIAL ALBUM on Weverse and Pick Up On-Site ① Access the purchase page through the QR code displayed in the POP-UP ② Purchase the album with the [On-Site Pick-Up Only] option ③ Check the QR code under [Shop Order History] in the Weverse > More menu ④ Present the QR code to the staff at the payment counter inside the POP-UP to receive the album 6. Album purchase limits can be found in the POP-UP, and are subject to change depending on inventory availability. 7. Important Purchase Information - On-site album pickup will be processed only after both the reservation confirmation and purchase QR code have been verified. Therefore, please make sure that the QR code issued after ordering on Weverse is not exposed to others. - Album sales hours may change depending on on-site circumstances. - For a fee, shopping bags can be obtained with a purchase of a product, but are not available for individual sale. - The limit to the number of copies one visitor can purchase is different for each album, and the payment may be denied or canceled if the number exceeds the limit. - For inquiries regarding on-site pickup, other than how to use the on-site pickup service, please consult the POP-UP staff. 8. Payment Methods - Payment can be made by card (including credit and debit cards), PayPal, Eximbay, Alipay+, WeChat Pay, Payco, Toss, Naver Pay, Kakao Pay, and Weverse Card. - When using Toss, Naver Pay, or Kakao Pay, you can make your payment without a card by using the balance on your account. - If your currency setting is set to US dollar (USD), Japanese yen (JPY), or Chinese yuan (CNY), you can make payment using the payment method appropriate for each currency. - USD: PayPal, Eximbay, Alipay+, WeChat Pay, GrabPay, Apple Pay - JPY: PayPal, Eximbay, Alipay+, WeChat Pay, Apple Pay - CNY: Eximbay, Alipay+, WeChat Pay, Apple Pay [Album Exchanges and Refunds] 1. Orders not picked up within the designated on-site pickup period will be automatically canceled and refunded within 3 business days. 2. Buyers may request an exchange or return within 7 days of receiving the product. (However, for simple change-of-mind, exchanges are not available—only returns are permitted.) 3. During the POP-UP operating period, exchanges and returns are only available at the POP-UP venue. Please visit in person with the item and your order details. 4. After the POP-UP operating period ends, you can request an exchange or return via your Order Details page or through [Inquiry] in Customer Service. 5. If exchange inventory is insufficient, a refund may be processed instead. In the case of an exchange, the special gift (PNT) will be provided with the same member's image. (Selection of special gifts is not allowed.) 6. If the item differs from its representation/advertisement or is defective/breaches the contract, you may cancel the purchase via [Inquiry] in Customer Service within 3 months of receiving the item, or within 30 days of the date you became aware (or could have become aware) of the defect. 7. Defect claims for undisclosed photocards provided with the album can only be exchanged on-site. Please check for any defects immediately upon receiving your product. - Product sales hours are subject to change depending on on-site conditions. - Shopping bags will not be provided on-site. - To ensure smooth operations, purchase quantity limits per item apply. Failure to comply may result in restriction by on-site staff. - For inquiries regarding on-site pickup other than how to use the pickup service, please consult the staff on-site. [POP-UP Event Details] 1. Merch Purchase Gift Event (Excludes Album Purchases) - Customers who spend 70,000 KRW or more on merch will receive 1 unreleased selfie photocard at random. (1 out of 6 types randomly assigned) - Gifts are cumulative based on the total purchase amount. (e.g., Purchases of 140,000 KRW or more will receive 2 random photocards) - Please note that the unreleased selfie photocards provided are exclusive benefits of the POP-UP STORE. - Photocards will be provided at the checkout counter upon purchasing your items. 2. Album Lucky Draw Event - Buy THE SIN : BLISS (Random) to get 1 unreleased selfie photocard (Random 1 out of 6 types). - Buy THE SIN : BLISS (Set) to get 4 unreleased selfie photocards (random 4 out of 6 types). - Buy THE SIN : BLISS (ENGENE ver.) (Random) to get 1 unreleased selfie photocard (Random 1 out of 6 types). - Buy THE SIN : BLISS (ENGENE ver.) (Set) to get 6 unreleased selfie photocards (6 types, no duplicates) + 1 logo door hanger (random 1 out of 2 types). - Please note that the unreleased selfie photocards and logo door hangers provided with album purchases are exclusive benefits for POP-UP (@HYBE YONGSAN). - THE SIN : BLISS (Weverse Albums ver.), (ID Card Ver.), (ID Card Keyring Ver.), and (Vinyl) are excluded from the Album Lucky Draw event. 3. Merch + Album Purchaser Raffle Event - Spend 70,000 KRW or more on Merch and Albums combined to receive 1 entry into the Signed Instant Photo Raffle. (2 types per member / 1 random type out of 12 total) - If you win, your "Instant Photo Voucher" will be provided at the cashier desk after verification. - This event is limited to 1 entry per person. - You can still participate in this event even if you have received Merch purchase tiers/gifts or Album Lucky Draw prizes. [Notice on Event Participation] 1. All events at the POP-UP may end early once special gifts are out of stock. 2. All special gifts are provided only on the date of purchase. 3. Receipts cannot be split or combined to participate in the event multiple times. 4. Gifts provided at random cannot be exchanged or requested as a specific member/type. [Other Usage Guidelines and Precautions] 1. To ensure a pleasant experience, no food or drinks are allowed. Pets will be restricted from entering (except for service dogs for the disabled). 2. Any photography or video recording for commercial or promotional purposes that are not agreed upon in advance is forbidden (Bloggers, influencers, streamers, etc.). 3. Surveillance cameras are in place to ensure the safety of our customers. 4. We may take photos or videos inside and around the POP-UP. The photos and videos may be uploaded on HYBE’s social media channels, platforms, etc. We ask for your understanding. 5. Parking is not available in the building. Please use another parking lot or public transportation. We do not offer separate assistance related to parking. 6. Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. 7. For inquiries related to the POP-UP (excluding Weverse account and system-related matters), please contact us via email (yspopup@hybecorp.com). Thank you.