We would like to inform you on how to purchase the official merchandise of the 2022 fromis_9 concert <LOVE FROM.> at the concert venue, the KBS Arena, on Friday, September 30, Saturday, October 1, and Sunday, October 2, 2022. [Weverse Shop Pre-purchase for Pickup] 4 PM to 7 PM, Friday, September 30 2 PM to 5 PM, Saturday, October 1 1 PM to 4 PM, Sunday, October 2 [On-site Purchase] 4 PM to 7 PM, Friday, September 30 2 PM to 5 PM, Saturday, October 1 1 PM to 4 PM, Sunday, October 2 [Area] Arena no. 2, across from KBS Arena 1. Weverse Shop pre-purchase and on-site pickup Weverse Shop account holders can purchase the official merchandise on Weverse Shop GLOBAL and pick up their purchases on the 2022 fromis_9 concert <LOVE FROM.> site. Sales Date 4 PM, Friday, September 30, 2022 (KST), while stocks last 2 PM, Saturday, October 1, 2022 (KST), while stocks last 1 PM, Sunday, October 2, 2022 (KST), while stocks last Pickup date 4 PM to 7 PM, Friday, September 30, 2022 (KST) 2 PM to 5 PM, Saturday, October 1, 2022 (KST) 1 PM to 4 PM, Sunday, October 2, 2022 (KST) Pickup location Arena no. 2, across from KBS Arena How to purchase on Weverse Shop and pick up on-site ① Weverse Shop - fromis_9 (GLOBAL) - Purchase the [On-Site Pickup Only] product from the PICK UP category. ② Check the QR code on [MY - Order History] ③ Present your QR code to the staff when at the on-site pickup area, and pick up your purchases Important Information □ Sales are limited to ticket holders for each concert day. □ Weverse Shop members may purchase official Merch through Weverse Shop GLOBAL once they arrive within 2.5km of the 2022 fromis_9 Concert <LOVE FROM.> location, then pick up your purchased products on-site. □ Please make your way to the pickup area with enough time to spare as there may be a long line. □ [On-Site Pickup Only] products on sale through Weverse Shop are the same ones as the merchandise sold at the merchandise booth on the day of event. □ All items may sell out early. □ Please make sure to not disclose the QR code you receive after making your purchase from Weverse Shop, as you will be able to pick up your purchases without any identity verification. □ Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days. □ Only one LOVE FROM LIGHT STICK can be purchased per customer. □ A maximum of one LUCKY DRAW can be purchased per customer. □ Except for LOVE FROM LIGHT STICK and LUCKY DRAW, a maximum of three items per product can be purchased per customer and a maximum of three items per option can be purchased per customer for products with options. (e.g., For S/S t-shirts, you can purchase up to 12 pieces – 3 pieces per size.) □ We will be unable to grant exchange or refund for customer change of mind. Exchange due to product defects can only be done on-site at the venue. Please check your product carefully after you receive it. □ When exchanging a product due to a defect, your Weverse Shop purchase must be verified. You will receive a full refund if the product is sold out. □ Please note that separate shopping bags will not be provided or sold at the booth. 2. On-site purchase You can purchase the official merchandise of the 2022 fromis_9 concert <LOVE FROM.> at the venue. Date 4 PM to 7 PM, Friday, September 30, 2022 (KST) 2 PM to 5 PM, Saturday, October 1, 2022 (KST) 1 PM to 4 PM, Sunday, October 2, 2022 (KST) Location Arena no. 2, across from KBS Arena Important Information □ Sales are limited to ticket holders for each concert day. □ All items may sell out early. □ Only Korean won (KRW) are accepted for all transactions. □ Payment can be made by cash or credit card. (You may be unable to use some credit cards due to card company policies and conditions.) □ Only one LOVE FROM LIGHT STICK can be purchased per customer. □ A maximum of five LUCKY DRAW can be purchased per customer. □ Except for LOVE FROM LIGHT STICK and LUCKY DRAW, a maximum of three items per product can be purchased per customer and a maximum of three items per option can be purchased per customer for products with options. (e.g., For S/S t-shirts, you can purchase up to 12 pieces – 3 pieces per size.) □ We will be unable to grant exchange or refund for customer change of mind. Exchange due to product defects can only be done on-site at the venue. Please check your product carefully after you receive it. □ Please have your receipt ready when exchanging a product for a defect. If the product has been sold out, you will receive a full refund. □ Operating hours may change depending on on-site circumstances. □ Please note that separate shopping bags will not be provided or sold at the booth.
