Hello. This is ILLIT Weverse. We are pleased to inform you on how to best enjoy your visit to the ILLIT 4th Mini Album “MAMIHLAPINATAPAI” POP-UP and purchase our merchandise. [Operating Schedule] * Operating Period: From Sunday, May 3 to Friday, May 8, 2026 * Operating Hours: From 11 am to 8 pm (KST) * Location: 1F, 42 Hangang-daero, Yongsan-gu, Seoul [Online Reservation] 1. The ILLIT 4th Mini Album “MAMIHLAPINATAPAI” POP-UP (@HYBE YONGSAN) operates on an online reservation system. There will be one round of reservations. Each account may reserve one time slot through the dedicated link. (▶ Reservation link) 2. Reservation Opening Date : 11 am, Wednesday, April 29, 2026 (KST) └ Usage Period: From Sunday, May 3 to Friday, May 8 3. Reservations are made through a separate Weverse page. You must log in to your Weverse ID to make a reservation. 4. In accordance with Weverse policy, only customers who are 14 years or older with verified ID can make the reservation. Each reservation allows admission for one person only. 5. Your entry QR code will be checked upon entry. To process your entry on-site, please present the QR code from the app or web reservation page to the staff. Screenshots or images will not be accepted. - How to Check Your Entry QR Code [Weverse > More > “Weverse Spot” > “HYBE MUSIC GROUP POP-UP” > ILLIT 4th Mini Album “MAMIHLAPINATAPAI” POP-UP > Click on the QR code icon in the upper right corner or “RESERVATION” > View reservation details] 6. Once you complete your reservation, your reservation will be automatically confirmed. A reservation information email will be sent to the email address you provided when applying. If you don’t receive the email, please check the email address you entered and your spam folder. 7. To ensure smooth service when using the Weverse app, please use the latest version. If you have an earlier version, you will need to update the app. 8. Each session has a limited number of spots available and may close early. However, if there is a cancellation in a session that has closed, it will automatically reopen. 9. If you wish to change your reservation after completing it, you must first cancel the existing reservation and then make a new reservation for one of the other available sessions. However, please note that changes may not be possible in this case, as the reservation system is first-come, first-served. 10. Reservations cannot be transferred or sold to others. 11. The reservation status will be updated in real time. Walk-in customers can also enter after reserving an available session in real time. 12. For inquiries regarding your Weverse account or the system, please contact Weverse Help. 13. To ensure a fair and smooth experience for multiple users, reservations and use are allowed only once per person. Failure to comply may result in the cancellation of reservation without prior notice and measures such as restrictions on use by on-site staff. [Entry Information] 1. Entry is only allowed for those with reservations, and is only available on the reserved date and time. 2. Please wait in the outdoor waiting area next to the POP-UP 10 minutes before your reservation time, following the instructions of the staff. To prevent crowding, please refrain from waiting earlier than your designated time. 3. It will be considered a no-show if you don’t show up after 20 minutes have passed since your reserved session, and you will not be allowed entry. Please make sure you visit on time. 4. After verifying the entry QR code at the entrance, entry will proceed sequentially. To ensure smooth entry, please have your QR code ready in advance. 5. You can stay for up to one hour after entry. Please make sure to adhere to the time limit, as the following session may be delayed if you leave late. 6. Entry may be delayed depending on on-site circumstances. For smooth operations, please comply with the guidance of the on-site staff. 7. Re-entry is not allowed once you exit. 8. A reservation is not required if you are visiting only for a merchandise/album exchange or refund. Please inform the staff of the purpose of your visit, and they will guide you in. 9. Walk-in entry may be available for visitors without a reservation, depending on on-site conditions and subject to staff guidance. However, walk-in visitors may only view and participate in the pop-up experience, and will not be permitted to purchase merchandise. (A pre-booked reservation QR code is required for merchandise purchases.) [Making Your Merchandise Purchase and Precautions] 1. The number of items one customer can purchase may be limited depending on the product, and payment may be denied or canceled if it exceeds the limit. 2. All products may sell out early. 3. The purchase limit for each product can be checked on-site at the POP-UP and is subject to change depending on availability. 4. Shopping bags can only be purchased by customers who have purchased a product. They cannot be purchased alone or provided as an add-on. 5. Payment for merchandise can only be made via credit card or Samsung, Apple Pay. (Cash and QR code payment methods are not accepted.) 6. Please note that certain credit cards may not be accepted due to policies and conditions set by the card company. You may be restricted from making payments if the card is registered under a different name. 7. The precautions and exchange/refund policy related to album purchases are different from the merchandise exchange/refund policies. Please refer to the separate notice below. 8. Please consult the on-site staff should you need additional information regarding making purchases. [Merchandise Exchanges and Refunds] 1. Exchanges or refunds are available within 14 days of purchase if you visit the POP-UP with the product, receipt, and payment method. 2. During the operating period, exchanges and refunds are available only at the POP-UP. 3. After the operating period, refunds will not be available regardless of the 14-day purchase policy. 4. For inquiries on exchanges after the operating period, please contact us via the following methods: - Album Inquiries: Weverse Help - Merchandise Inquiries: The POP-UP store’s dedicated email address (yspopup@hybecorp.com) 5. If the product you wish to exchange due to a defect is sold out, it cannot be exchanged for the same product, and a refund will be issued. However, refunds are not possible once the POP-UP’s operating period is over. 6. A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. 7. Refunds or exchanges will be denied in the following cases: - The gifts provided upon purchase are not returned or are damaged - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has had its value damaged to an extent that it cannot be resold, including damage to the packaging [Making Your Album Purchase and Precautions] 1. On-site album pickup will be available starting at 11 am on May 3 (KST). (Both sales and on-site pickup will begin at 11 am) 2. Albums can only be purchased using the QR code provided within the POP-UP, and can be picked up on-site after purchase. 3. Even if you only wish to purchase and pick up an album, you must make a POP-UP reservation before entering. 4. The precautions and exchange/refund policy related to album purchases are different from the merchandise exchange/refund policies. Please make sure you read the album exchange/refund policy before buying. 5. How to Purchase the OFFICIAL ALBUM on Weverse and Pick Up On-Site ① Access the purchase page through the QR code displayed in the POP-UP ② Purchase the album with the [On-Site Pick-Up Only] option ③ Check the QR code under [Shop Order History] in the Weverse > More menu ④ Present the QR code to the staff at the payment counter inside the POP-UP to receive the album 6. Album purchase limits can be found in the POP-UP, and are subject to change depending on inventory availability. 7. Important Purchase Information - On-site album pickup will be processed only after both the reservation confirmation and purchase QR code have been verified. Therefore, please make sure that the QR code issued after ordering on Weverse is not exposed to others. - Album sales hours may change depending on on-site circumstances. - For a fee, shopping bags can be obtained with a purchase of a product, but are not available for individual sale. - The limit to the number of copies one visitor can purchase is different for each album, and the payment may be denied or canceled if the number exceeds the limit. - For inquiries regarding on-site pickup, other than how to use the on-site pickup service, please consult the POP-UP staff. 8. Payment Methods - Payment can be made by card (including credit and debit cards), PayPal, Eximbay, Alipay+, WeChat Pay, Payco, Toss, Naver Pay, Kakao Pay, and Weverse Card. - When using Toss, Naver Pay, or Kakao Pay, you can make your payment without a card by using the balance on your account. - If your currency setting is set to US dollar (USD), Japanese yen (JPY), or Chinese yuan (CNY), you can make payment using the payment method appropriate for each currency. - USD: PayPal, Eximbay, Alipay+, WeChat Pay, GrabPay, Apple Pay - JPY: PayPal, Eximbay, Alipay+, WeChat Pay, Apple Pay - CNY: Eximbay, Alipay+, WeChat Pay, Apple Pay [Album Exchanges and Refunds] 1. If you don’t pick up your order on the same day, your order will be automatically canceled and a refund will be issued after the POP-UP closes for the day. 2. Bring the album and payment details to the POP-UP within 14 days of your purchase, and you will be offered an exchange or a refund. 3. During the operating period, exchanges and refunds are available only at the POP-UP. 4. After the operating period, refunds will not be available even for albums within the 14-day refund window. 5. For inquiries regarding album exchanges after the operating period, please contact Weverse Shop Help. 6. If you wish to exchange the album due to a defect but the album is sold out, it cannot be exchanged for the same album, and a refund will be issued. 7. A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. 8. Refunds or exchanges will be denied in the following cases: - The gifts provided upon purchase are not returned or are damaged - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The packaging is opened/damaged or shows signs of use - The product has had its value damaged to an extent that it cannot be resold, including damage to the packaging [POP-UP Events] 1. Album Purchase Event Benefit Notice - When purchasing the 4th Mini Album MAMIHLAPINATAPAI (Random), you will receive 1 unreleased selfie photocard (random 1 out of 5 types). - When purchasing the 4th Mini Album MAMIHLAPINATAPAI (Set), you will receive 4 unreleased selfie photocards (random 4 out of 5 types). - When purchasing the 4th Mini Album MAMIHLAPINATAPAI (PAW PAW ver.) (Random), you will receive 1 unreleased selfie photocard (random 1 out of 5 types). - When purchasing the 4th Mini Album MAMIHLAPINATAPAI (PAW PAW ver.) (Set), you will receive 5 unreleased selfie photocards (full set). - Please note that the unreleased selfie photocards provided for each album version are POP-UP STORE exclusive benefits. - No separate benefits will be provided for the 4th Mini Album MAMIHLAPINATAPAI (Weverse Albums ver.) or the 4th Mini Album MAMIHLAPINATAPAI (Gua Sha Ceramic Objet ver.). 2. Gift giveaway based on merchandise purchase amount (album purchases excluded) - Customers who purchase ILLIT 4th Mini Album “MAMIHLAPINATAPAI” merchandise worth KRW 50,000 or more will receive 1 unreleased selfie photocard. (1 random photo card out of 5 types) - Customers who purchase over KRW 50,000 of ILLIT 2nd Debut Anniversary Merch. will receive 1 unreleased selfie photocard at random. (1 random out of 5 types) - The types of photo cards differ between the two events. Please take note of this when making your purchase. - For each event, gifts will be given each time you reach the purchase amount threshold. (For example, if you spend at least KRW 100,000, you will receive two photo cards) - Photo cards will be provided at the cashier’s desk upon purchase. 3. Random Capsule Event for Merchandise Purchasers - Customers who visit the ILLIT 4th Mini Album MAMIHLAPINATAPAI POP-UP and purchase merchandise totaling KRW 50,000 or more will receive one chance to participate in the Random Capsule Event. - For this event, some capsules will contain an instant photo voucher. (Randomly selected out of fifteen types, with three types per member) - If you win an instant photo voucher, you can verify it and pick up your photo at the cashier’s desk. - Participation for this event is limited to once per person. - Customers who have already received gifts based on their merchandise purchase amount are still eligible to participate in this event. [Important Information for Participating in the Events] - All events held at the POP-UP may conclude early once the gifts are out of stock. - Gifts can only be provided on the day of purchase. - Splitting receipts for multiple event participation or combining receipts is not permitted. - The gifts are randomly provided, and they cannot be exchanged or selected. [Other Usage Guidelines and Precautions] 1. To ensure a pleasant viewing experience, pets are not allowed to enter (except for guide dogs), and food and drinks are not permitted. 2. Any photography or video recording for commercial or promotional purposes that is not agreed upon in advance is forbidden (bloggers, influencers, streamers, etc.). 3. Surveillance cameras are in operation inside to ensure visitors’ safety. 4. We may take pictures or videos inside and around the POP-UP. The photos and videos may be uploaded on HYBE’s social media channels, platforms, etc. Thank you for your kind understanding. 5. Parking is not available in the building. Please use another parking lot or public transportation. We do not offer separate assistance related to parking. 6. Please do not wait in line overnight. We cannot guarantee your safety during night hours and any lines may be asked to disperse. 7. For inquiries related to the POP-UP (excluding Weverse account and system-related matters), please contact us via email (yspopup@hybecorp.com). Thank you.
