[NOTICE] ILLIT 5th Mini Album 'BREAK EVEN' POP-UP Visit Guide

Hello, This is HYBE. We are pleased to inform you on how to best enjoy your visit to the ILLIT 5th Mini Album 'BREAK EVEN' POP-UP and purchase our merchandise. [Operating Schedule] * Operating Period: Monday, October 26 to Saturday, October 31, 2026 * Operating Hours: From 11 am to 8 pm (KST) * Location: 1F, 42 Hangang-daero, Yongsan-gu, Seoul [Online Reservation Information] 1. ILLIT 5th Mini Album 'BREAK EVEN' POP-UP (@HYBE YONGSAN) operates on a reservation system. 2. Reservation Opening Date (▶ Link) 11 am, Wednesday, October 21, 2026 (KST) 3. Reservations are made through a separate Weverse page. You must log in to your Weverse account to make a reservation. 4. Reservations are available only to users who meet the minimum age requirements under the personal information protection laws of their country or region of access (14 years old in Korea, 13 years old in the United States, and 16 years old in other regions). Each reservation allows admission for one person only. 5. Your entry QR code will be checked upon entry. To process your entry on-site, please present the QR code from the logged-in app or web reservation page to the staff. Screenshots or images will not be accepted. ※ How to Check Your Entry QR Code [Weverse > ILLIT 5th Mini Album 'BREAK EVEN' POP-UP > Click on the QR code icon in the upper right corner or “RESERVATION” > View reservation details] 6. Once you complete your advance reservation, your reservation will be automatically confirmed. A reservation information email will be sent to the email address you provided when applying. If you don’t receive the email, please check the email address you entered and your spam folder. 7. To ensure smooth service when using the Weverse app, please keep it up to date. If you have an earlier version, you will need to update the app. 8. Each session has a limited number of spots available and may close early. However, if there is a cancellation in a session that has closed, it will automatically reopen. 9. If you wish to change your reservation after completing it, you must first cancel the existing reservation and then make a new reservation for one of the other sessions. However, please note that changes may not be possible in this case, as the reservation system is first-come, first-served. 10. Reservations cannot be transferred or sold to others. 11. The reservation status will be updated in real time. Walk-in customers can also enter after reserving an available session in real time. 12. For inquiries regarding your Weverse account or the system, please contact Weverse Help. [Entry Information] 1. Entry is only accessible to those with advance reservations, and is only available on the reserved date and time. 2. Please wait in the outdoor waiting area next to the POP-UP 10 minutes before your reservation time, following the instructions of the staff. To prevent crowding, please refrain from waiting earlier than your designated time. 3. It will be considered a no-show if you don’t show up after 20 minutes have passed since the start of your reserved session, and you will not be able to enter. Please make sure you visit on time. 4. After verifying your entry QR code at the entrance, entry will proceed sequentially. To ensure smooth entry, please have your QR code ready in advance. 5. You can stay for up to one hour after entry. Please make sure to keep the time limit, as the following session may be delayed if you leave late. 6. Entry may be delayed depending on on-site circumstances. To ensure smooth operation, please comply with the guidance of the on-site staff. 7. Re-entry is not allowed once you exit. 8. A reservation is not required if you are visiting only for a merchandise/album exchange or refund. Please inform the staff of the purpose of your visit, and they will guide you in. 9. Depending on on-site conditions, walk-in entry and purchase may also be available for those without a reservation, as directed by staff. [Making Your Merchandise Purchase and Precautions] 1. The number of items one customer can purchase may be limited depending on the product, and payment may be denied or canceled if it exceeds the limit. 2. Products may sell out early. 3. Your entry QR code must also be checked when making a purchase. For smooth payment, please have your QR code ready in advance. 4. The purchase limit for each product can be checked on-site at the POP-UP and is subject to change depending on availability. 5. Shopping bags can only be purchased by customers who have purchased a product. They cannot be purchased separately or provided as an add-on. 6. Payment for merchandise can only be made via credit card, Samsung Pay, or Apple Pay. (Cash and QR code payment methods are not accepted.) Please note that only credit cards and Samsung Pay can be used at the photo booth. 7. Please note that certain credit cards may not be accepted due to policies and conditions set by the card company. You may be restricted from making payments if the card is registered under a different name. 8. Please consult the staff at the POP-UP should you need additional information regarding other products and purchases. [Making Your Album Purchase and Precautions] 1. Album purchases will be available starting at 6 pm on October 26 (KST). 2. Even if you only wish to purchase and pick up an album, you must make a POP-UP reservation before entering. 3. All albums sold at the POP-UP will be reflected in the Hanteo Chart and Circle Chart sales tallies. 4. Please consult the staff at the POP-UP if you wish to make an album purchase. 5. How to Make an Album Purchase - Give the list of items you wish to purchase to the cashier at the payment counter inside the POP-UP. After having your entry QR code checked, proceed with payment and receive your album. 6. Album purchase limits can be found in the POP-UP, and are subject to change depending on inventory availability. 7. For information about album purchase gifts (POP-UP events), see the separate notice below. 8. Important Purchase Information - To ensure smooth operation, bulk purchases of albums are restricted. - The random components included with albums are distributed with equal probability. - The outbox is designed to protect the product during distribution. We do not offer exchanges or refunds for stains or damage to the outbox that may be sustained during the distribution process. [Exchanges and Refunds] 1. Exchanges/refunds are only possible within 14 days of purchase. 2. During the POP-UP operating period, exchanges/refunds are only available at the POP-UP where the purchase was made. Please make sure to bring your product, receipt, and payment method when visiting. 3. For related inquiries after the POP-UP operation period, please contact us by email (yspopup@hybecorp.com). 4. “Random” products can only be exchanged if they are defective. 5. If you wish to exchange an item due to a defect but the item is sold out, it cannot be exchanged for the same item, and a refund will be issued. 6. A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. 7. Refunds or exchanges will be denied in the following cases: - The gift provided upon purchase is not returned or is damaged - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has had its value damaged to an extent that it cannot be resold, including damage to the packaging 8. During the operating period, exchanges and refunds are available only at the store where you purchased your item. 9. Please consult the staff at the POP-UP should you need additional information regarding the refund and exchange policy. [POP-UP Event Details] 1. Merch Purchase Gift Event (Excludes Official Light Stick, Official Light Stick Keyring, and Album Purchases) - Customers who spend 50,000 KRW or more on merch will receive 1 unreleased selfie photocard at random. (1 out of 4 types randomly assigned) - Gifts are cumulative based on the total purchase amount. (e.g., Purchases of 100,000 KRW or more will receive 2 random photocards) - Please note that the unreleased selfie photocards provided are exclusive benefits of the POP-UP STORE. - Photocards will be provided at the checkout counter upon purchasing your items. 2. Album Lucky Draw Event - Buy 5th Mini Album ‘BREAK EVEN’ (Random) to get 1 unreleased selfie photocard (Random 1 out of 4 types). - Buy 5th Mini Album ‘BREAK EVEN’ (Set) to get 3 unreleased selfie photocards (Random 3 out of 4 types). - Buy 5th Mini Album ‘BREAK EVEN’ (GLLIT ver.) (Random) to get 1 unreleased selfie photocard (Random 1 out of 4 types). - Buy 5th Mini Album ‘BREAK EVEN’ (GLLIT ver.) (Set) to get 5 unreleased selfie photocards (1 set of 4 types + Random 1 out of 4 types). - 5th Mini Album ‘BREAK EVEN’ (Photo Dump ver.) and (Weverse Albums ver.) are excluded from the Album Lucky Draw event. - Please note that the unreleased selfie photocards provided with album purchases are exclusive benefits for POP-UP STORE (@HYBE YONGSAN). [Notice on Event Participation] 1. All events at the POP-UP may end early once special gifts are out of stock. 2. All special gifts are provided only on the date of purchase. 3. Receipts cannot be split or combined to participate in the event multiple times. 4. Gifts provided at random cannot be exchanged or requested as a specific member/type. [Other Usage Guidelines and Precautions] 1. To ensure a pleasant experience, no food or drinks are allowed. Pets will be restricted from entering (except for service dogs for the disabled). 2. Any photography or video recording for commercial or promotional purposes that is not agreed upon in advance is forbidden (Bloggers, influencers, streamers, etc.). 3. Surveillance cameras are in place to ensure the safety of our customers. 4. We may take photos or videos inside and around the POP-UP. The photos and videos may be uploaded on HYBE’s social media channels, platforms, etc. We ask for your understanding. 5. Parking is not available in the building. Please use another parking lot or public transportation. We do not offer separate assistance related to parking. 6. Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. 7. For inquiries related to the POP-UP (excluding Weverse account and system-related matters), please contact us via email (yspopup@hybecorp.com). Thank you.