Hello, This is PALMTREE ISLAND. We are pleased to announce the on-site pickup and sales information for the Official Merchandise of the "2026 XIA 6TH ASIA TOUR CONCERT 'GRAVITY' IN SEOUL". Please check the details below. [Pickup Information] ■ Sales Period June 5, 2026 (Fri) 17:00 – June 9, 2026 (Tue) 23:59 (KST) ■ Sales Site FROM STORE (https://store.frommyarti.com) ■ Merchandise Pickup Hours (KST / Closes 30 minutes before the performance) 1. June 12, 2026 (Fri) 14:30 – 19:00 2. June 13, 2026 (Sat) 13:00 – 16:30 3. June 14, 2026 (Sun) 13:00 – 16:30 ■ Required Documents ・ Valid Photo ID ・ Purchase Confirmation ■ Pickup Location KSPO DOME Official Merchandise Pickup Booth ■ Products – Please note the following: 1. Product images are for illustrative purposes only and may differ from the actual product. 2. Covers and cases are intended to protect the goods inside, so any scratches and/or discoloration are not considered product defects. ■ Notes for Merchandise Pickup 1. Product images may differ from the actual products, and the design, size, and materials of the products may be changed during the manufacturing process. 2. Please bring your purchase confirmation and photo ID on the day of pickup for identity verification. Please note that merchandise pickup may not be available if the purchaser information differs from the recipient information. 3. Purchase details can be checked in FROM STORE under [Menu > Order/Delivery History > Order Details > Barcode Icon]. 4. Identity verification is only available with the following photo IDs. No other forms of identification will be accepted. (Resident Registration Card, Passport, Driver's License, Alien Registration Card, Student ID for minors) 5. In accordance with relevant regulations, disposable shopping bags are not provided at the venue. Bags for carrying merchandise will not be provided, so please bring your own if necessary. 6. This merchandise is sold through pre-order sales. Orders cannot be canceled or refunded if the merchandise is not collected during the designated pickup hours or due to a change of mind after the sales period has ended. 7. Pickup merchandise can only be exchanged at the on-site booth during operating hours. Online after-sales service is not available. 8. Please note that the seller is not responsible for any issues arising from proxy pickups, and all related matters are the responsibility of the parties involved. 9. Cancellation and refunds are only available during the sales period. 10. Secondary processing of images and designs displayed on the product detail page is prohibited. 11. The organizer and promoter are not responsible for any disadvantages caused by failure to read this notice. Please make sure to review the information in advance. [On-site Sale Information] ■ Sales Hours (KST, Closes 30 minutes before show) 1. June 12, 2026 (Fri) 14:30 – 19:00 2. June 13, 2026 (Sat) 13:00 – 16:30 3. June 14, 2026 (Sun) 13:00 – 16:30 ■ Payment Method Card ■ Sales Location KSPO DOME Official MD Sales Booth ■ Products – Please note the following: 1. Product images are for illustrative purposes only and may differ from the actual product. 2. Covers and ca ses are intended to protect the goods inside, so any scratches and/or discoloration are not considered product defects. ■ On-Site Purchases – Please note the following: 1. Please allow ample time for your purchases, as congestion is expected during the pre- show hours. 2. Products may sell out early. 3. All transactions can only be made via credit card. Some cards may not be accepted due to the card issuer's circumstances. 4. All transactions must be made in Korean Won (KRW, ₩). 5. Please understand that MD purchases are limited to the following quantities per item per transaction: * Random Trading Cards: 5 per person * Coconut Bong Keyring: 3 per person * Other Items: 2 per person 6. Refunds/exchanges due to a change of mind are not permitted. Defective products can only be exchanged during the MD booth’s operating hours on the day of purchase, so please be sure to inspect the product upon receipt. Please make sure to bring your receipt when exchanging defective items. If the product is out of stock, a refund will be issued. 7. There is no separate storage facility for items. 8. Product sales hours may vary depending on on-site circumstances. 9. Please understand that if MD sales operating hours are deemed insufficient, there may be restrictions placed on waiting lines. 10. Secondary processing of images and designs on product detail pages is prohibited. 11. The organizer and promoter are not responsible for any disadvantages resulting from failure to read the notice, so please make sure to check in advance.
