[NOTICE] JX 2026 TOUR CONCERT <CORE> IN JAPAN MD On-Site Sales Information

Hello, This is PALMTREE ISLAND. We are pleased to announce the on-site sales information for the Official Merchandise of the "JX 2026 TOUR CONCERT <CORE> IN JAPAN". Please check the details below. ■ Merchandise Sales Hours / Locations 【KOBE】 GLION ARENA KOBE - Tuesday, November 3, 2026, 10:00 / Until 30 minutes after the show - Wednesday, November 4, 2026, 10:00 / Until 30 minutes after the show 【OSAKA】 ASUE ARENA OSAKA - Saturday, November 14, 2026, 10:00 / Until 30 minutes after the show - Sunday, November 15, 2026, 10:00 / Until 30 minutes after the show 【YOKOHAMA】 K-ARENA YOKOHAMA - Friday, December 4, 2026, 10:00 / Until 30 minutes after the show - Saturday, December 5, 2026, 10:00 / Until 30 minutes after the show - Sunday, December 6, 2026, 10:00 / Until 30 minutes after the show ※ Post-show merchandise sales will end once the queue has cleared. ※ Sales may close temporarily for venue opening preparations, etc. ■ Payment Methods ・Cash ・Credit cards ・Gachagacha (Cash only) * Separate booths will be operated for cash-only and credit-card-only transactions. * The credit card-only booth is expected to be very crowded. We recommend using the cash-only booth. * To help checkout go smoothly, please pay with ¥1,000 bills, ¥5,000 bills, and coins as much as possible. ■ On-Site Purchases – Please note the following 1. The period before the show is expected to be crowded, so please arrive with plenty of time to spare. 2. Please take appropriate precautions based on the weather and temperature before joining the queue. 3. Reserving places in line, cutting in, or joining the queue midway, including by accompanying friends or family members, is strictly prohibited. 4. Returns and exchanges are not accepted except for defective products. Please carefully check the product type, size, and quantity at the sales counter before completing your purchase. 5. Always check your items, quantities, and change at checkout. We cannot respond to inquiries about incorrect items, quantities, or payment discrepancies after you leave the counter. 6. Exchanges for defective products will only be available at the venue on the day of purchase. Please check the condition and contents of your items immediately after purchase. If you believe an item is defective or damaged, please notify a staff member at the official merchandise sales booth as soon as possible. Our staff will inspect the item and assist you accordingly. If a replacement item is out of stock, we will issue a refund instead. We sincerely apologize for any inconvenience. ※ Exchange/Refund Hours: Until the end of merchandise sales on the day of purchase. / Please note that we will be unable to accommodate requests after merchandise sales have ended on the day of purchase. 7. Merchandise quantities are limited on each show day. Thank you for your understanding. 8. Purchase limits may be changed without prior notice on the day of the show, depending on the item and operational circumstances. 9. Shopping bags will not be provided at the merchandise sales booths. Please bring your own bag. ■ Important Requests to Customers 1. Only customers intending to purchase merchandise may join the merchandise sales queue. Customers accompanied by others are kindly requested to arrange a meeting point outside the merchandise sales area. 2. Purchases will be processed one customer at a time. Please complete your transactions separately, even if you are attending with friends or family. 3. Merchandise sales are scheduled to continue after the show. However, quantities are limited, and sales of any item will end once it has sold out. 4. Items with city-specific designs will only be sold in the design for that city. 5. The official merchandise sales booth and the Gachagacha booth will operate separately at each venue. 6. Additional online sales are planned following the conclusion of JX 2026 TOUR CONCERT “CORE” IN YOKOHAMA. Further details will be announced at a later date. ■ Merchandise Sales Inquiries [JX 2026 TOUR CONCERT 「CORE」IN KOBE/OSAKA/YOKOHAMA] Merchandise Sales Customer Support Center cs.eventstage@gmail.com Business Hours: Weekdays, 11:00–17:00 (JST)