Hello. Please read below for the participation details and operation schedule of the Lilas Membership Booth available for 'Lilas LIVE TOUR 2026 “Laugh”' and 'Lilas LIVE TOUR 2026 “Laugh” in Seoul.' [Important: Mandatory Requirements and Special Gift Collection Guidelines] (Updated: May 1) To receive your special gift, you must make a reservation to collect your special gift and present both the "[1] Reservation QR Code" and the "[2] Concert ticket of the day" at the booth. However, please ensure you review the following important guidelines. ※Reservations may close once the special gifts go out of stock. ※You will not be able to collect your special gift if you arrive outside of your reserved time slot. ※The special gift is limited to one per person, per concert day. (e.g., If you attend both the Hyogo concert on May 5 (Tue) and May 6 (Wed), you can receive a maximum of two gifts, one for each concert.) [Operation Schedule] [Hyogo] Tue, May 5, 2026, 1:00 PM - 5:30 PM, 30 minutes after the show ends Wed, May 6, 2026, 1:00 PM - 3:30 PM, 30 minutes after the show ends [Kanagawa] (Updated: May 8) Sat, May 16, 2026, 1:00 PM - 5:30 PM, 30 minutes after the show ends Sun, May 17, 2026, 1:00 PM - 3:30 PM, 30 minutes after the show ends ※After the show ends, please use it as soon as possible, as it may change depending on the actual congestion situation. ※Although you are required to select a time slot for the post-show period, if the performance ends later than scheduled, you may simply come to the booth after the actual end of the show. ※Depending on the crowd, you may also be able to process your reservation directly at the booth. ※The schedule for Seoul will be announced later. [Reservation Schedule] [Hyogo] Begins on Fri, May 1, 2026, 12:00 [Kanagawa] (Updated: May 8) Begins on Mon, May 11, 2026, 12:00 ※The schedule for Seoul will be announced later. [Eligibility] Lilas Membership holders with an active subscription and a concert ticket for the day. ※Those who join the membership on the day of the concert are also eligible to participate. [Lilas Membership Booth Special Gift] 1 instant photo style card [How to Participate] ① Join Lilas Membership ※If you have already joined, you can skip this step. ▶ Go to Join Lilas Membership ② Make a reservation to collect your special gift ・ Please make your reservation on the dedicated Lilas Membership Booth reservation page announced when the reservation schedule begins. ・ You must log in with your Weverse account that you used to join the Lilas Membership. ・ Please make a reservation on the day you’ll be attending the concert to collect your special gift. If you don't have a ticket for the day's concert, you won't be able to receive the special gift. ・ Reservations remain open until the day of the concert, but please note that reservations may close early if they become fully booked. ③ Please have the following two items ready when visiting the booth: (Updated: May 1) 1) Reservation QR Code How to check: Go to the Lilas Membership Booth reservation page → Select the concert and date you’ll be attending → Tap the QR code icon at the top right ※ Admission is not permitted with a captured image. Please have your Weverse app ready on-site. 2) Concert ticket of the day ※ Please make sure to arrive at the booth at least 5 minutes before the end of your reserved time. (e.g. If you made a reservation for 3:00 PM - 3:15 PM, you must arrive at the booth by 3:10 PM.) [Please Note] ※ You will not be able to collect your special gift if you arrive outside of your reserved time slot. If you are unable to visit the booth during your reserved time slot, please cancel your existing reservation on the Lilas Membership Booth's dedicated reservation page and make a new reservation. ※ Family members or friends are not permitted to pick up on behalf of the membership holders. The special gift must be picked up in person by the membership holder themselves. ※ Special gifts may go out of stock early due to limited quantity. ※ The special gift is limited to one per person, per concert day. Duplicate redemptions for the same session are not permitted. ※ Each reservation is valid for one person's participation only. ※ Your booking is confirmed automatically as soon as you complete the reservation. Emails regarding reservation details will be sent to the email address provided separately at the time of application. If you don't get the email, please double-check that you typed your address correctly and look in your spam folder. ※ Please update your Weverse app to the latest version for smooth service use. Service access may be limited if you are using an older version of the app. ※ Slots are limited for each session and reservations may close early. If a cancellation occurs, the slot will automatically become available for reservation again. ※ If you want to change your reservation to another time slot, you must first cancel your existing reservation and then re-book any remaining available slots. Please note that due to the first-come, first-served nature, a change may not be possible. ※ Reservations are non-transferable and cannot be sold to another person. ※ Reservation status updates in real-time. If there are empty slots on the day of the event, walk-ins can enter by making a real-time reservation on the spot. ※ When you collect your special gift, your purchase of the membership will be confirmed and your membership purchase will become non-refundable. ※ This event will be held only at the concert venue on the day of the concert. If you don’t visit the Lilas Membership Booth during the operating hours, you won’t be able to receive your special gift for any reason. (Picking up outside of the booth operating hours and additional shipping won’t be available.) ※ This special gift is not for sale. Any resale activities, including auctions, are strictly prohibited. ※ Please arrive early as congestion is expected shortly before the concert starts. [Q&A] (Updated: May 8) Q. How can I reschedule my reservation? A. Please cancel your current reservation using one of the methods below, then make a new one. Option 1: Cancel via confirmation email Search for the email subject: [Weverse Queues] Reservation Confirmed > Tap "View History" > Tap "Cancel" Option 2: Cancel via the reservation site Reservation site > Tap "More" for the relevant concert > Tap "My Reservations" > Tap "Cancel" Q. I made a reservation, but my QR code is not appearing. A. Please try logging out and logging back in with the Weverse account linked to your Lilas MEMBERSHIP. How to log out: Reservation site > Tap "More" for the relevant concert > Tap the "⋮" icon in the top right corner > Tap "Log out"
