[NOTICE] NewJeans [How Sweet] Pre-order Customer Video Call Fansign Event

Hello. A Video fan-signing event will be held to celebrate the release of NewJeans [How Sweet] Pre-order Customer We’ll be looking forward to your participation! ▶ Enter Raffle ▶ Check Raffle Status ▶ Buy Album <NewJeans [How Sweet] Pre-order Customer Video Fan-signing Event> ✔ Date: June 1, 2024 (Sat) (The exact date and time will be announced later.) ✔ Application Period: April 26, 2024 (Fri) 11:00 to May 16, 2024 (Thu) 23:59 (KST) ✔ Participants: 50 people will be randomly selected among those who have purchased the NewJeans [How Sweet] Standard ver. on Weverse Shop GLOBAL ※NewJeans [How Sweet] Weverse Albums ver. is not included in the event draw. ※ Your information must match the information you submitted for the raffle entry. (The information cannot be changed after your submission.) The winning raffle cannot be transferred to another person. ※ The raffle winners of this event can participate in the video call fansign. ✔ Winner Announcements: winners will be announced on May 24, 2024 (Fri) 20:00 (KST) and given individual notice. ✔ Inquiry : Weverse Shop Contact the Customer Service Center > 1:1 Inquiry for further questions [How to Enter the Fansign Raffle] ※ Your information for the raffle cannot be changed after you submit them so please make sure your information (KakaoTalk ID, date of birth, email, contact information, etc.) is correct and free of error. We are not responsible for damages caused by incorrect information submitted by you. 1.Raffle event is held on Weverse. 2.You can enter the raffle after entering the required information as indicated on the fansign event page. - Name (The person who is entering the raffle) - Date of birth (YYYYMMDD format, 8 digits) - KakaoTalk ID - Valid mobile phone number 3.You must manually enter the raffle on Weverse in order to participate in the raffle event. 4.The number of albums you ordered on Weverse Shop GLOBAL (not the number of orders you placed) during the event period will be counted automatically to let you enter the raffle the same number of times. For album sets, the total number of albums included in the sets will be counted toward the raffle entries. ※ 100% of the album sales on Weverse Shop count for Hanteo Chart and Circle Chart. ※ This event is subject to change and cancellation without prior notice. ※ Detailed directions for the video call will be posted later in the raffle winner announcement. [Please Note (When entering the raffle)] 1. You must be logged in to Weverse with your Weverse Shop account which was used to purchase the album. If you do not have an account on Weverse, please sign up for Weverse and join NewJeans Weverse with the same account as your Weverse Shop account used to purchase the albums. 2. You will be redirected to the raffle page when you tap "Enter Raffle" on the announcement posted on NewJeans Weverse, in which you are logged in with Weverse Shop account used to purchase the album. 3. The raffle is processed based on the time of raffle entry and the time of payment for the album. 4. The winner announcement and the event process will use the information you submitted to the raffle. 5. Those with nationalities other than South Korean can enter the raffle with the English names that appear on their valid photo ID. Please note that the name of the person who entered the raffle must match the name on the passport. (Names entered in Korean will not be accepted.) 6. When entering the raffle, Weverse and Weverse Shop GLOBAL will collect your personal information (name, date of birth, email, phone number, and KakaoTalk ID). * Raffle winners will be required to provide additional personal information for the raffle and their participation in the fansign. : Types of collected personal information: Email (Weverse ID), name (last and first name), mobile phone number, date of birth, and KakaoTalk ID : Purpose of collecting personal information: For identity verification and event operation of NewJeans ‘How Sweet’ Pre-order Customer Video Call Fansign Event : Personal information provided to: ADOR Co., Ltd., HYBE Co., Ltd. : Duration of keeping and using personal information: For those who enter the raffle, the information will be discarded within 6 months after the event winner announcement is posted. The raffle winners’ information will be discarded within 1 year after the event ends. 7. Canceling the album order after the winner announcement will result in exclusion from the raffle, and you will be unable to participate in the event. 8. If you enter the raffle after purchasing the albums, those albums cannot be accepted for returns OR canceled after the raffle has ended, even if you did not win. 9. Only the raffle winner is permitted to participate in the fansign. 10. The raffle winning cannot be used to admit someone else to the event, and it cannot be transferred or sold. If you are found selling or transferring the winning raffle, or committing any other fraud, you will be denied admission. 11. The raffle winners must bring a valid photo ID to enter the fansign venue on the day of the fansign. You will not be allowed to participate if you do not have a valid photo ID in person. 12. The event is available for those 14 years old or older. (Must be born on or before June 1, 2010) Minors under the age cannot enter the venue even when accompanied by a guardian. [Please Note (For shipping)] 1. You must be logged in to Weverse with your Weverse Shop account which was used to purchase the album. If you do not have an account on Weverse, please sign up for Weverse and join the artist's Weverse with the same account as your Weverse Shop account used to purchase the albums. 2. You will be redirected to the raffle page when you tap "Enter Raffle" on the announcement posted on the artist's Weverse, in which you are logged in with the Weverse Shop account used to purchase the album. 3. The signed album will be delivered to the participating raffle winner after the video call fansign. But if additional shipping costs arise due to the customer’s circumstances, such as 1) incorrect or incomplete information provided by the raffle winner (last name / first name / address / contact information), 2) refusal to pay appropriate customs duties, or 3) the recipient not being available to accept the delivery or refusal to accept the delivery, the additional shipping costs must be borne by the customer. Weverse reserves the right to issue a refund for the product if the delivery cannot be completed due to the customer’s circumstances. 4. The signed albums will be delivered via INNOMAS (entrusted by WEVERSE COMPANY). [Please Note (If you won the video call fansign)] 1. Video call fansign will be held on KakaoTalk mobile application at the time scheduled for each raffle winner. A message will be sent to the raffle winner on KakaoTalk mobile application before the video call, to let you know the event has started. 2. The staff will verify the raffle winner and the fansign will start. Please have your valid photo ID ready for the staff. ※ What is a valid photo ID? - South Korean nationality: South Korean Resident Registration Card, driver’s license, passport, South Korean Youth Card (issued by community service centers), mobile ID (issued by GOV.KR, Ministry of the Interior and Safety & Korean National Police Agency, or PASS App) - Non-South Korean nationality: Passport, Residence Card (certification of alien registration) * Other IDs (e.g. student IDs, photocopies, photos, and certified copies) are not allowed. * Screenshots of your mobile ID will not be accepted. You may be asked to run the mobile ID app at the venue. * The information on the ID must be identical to the information entered for the raffle. The ID must include a name, date of birth, and a photo, and it must be presented physically to be accepted as a valid photo ID for identity verification. If the information on your photo ID does not match the information on the raffle entry, your participation will be denied. * All IDs must be presented physically and must not be expired, to be considered valid. * An ID of South Korean nationality must include a photo, date of birth (6 digits), and a name. It also must be issued by the head of a government office. * If you have to verify yourself using a temporary ID such as an issuance application confirmation, the document must be stamped with the official seal of the head of a government office. It must include a photo, personal information, issuance number, and expiration date, all protected with a transparent sticker. Any document seeming dubious or to have been forged will not be accepted. * For customers who entered the raffle with a name in a language other than English, and are therefore unable to verify their identity with a passport, they may be asked at the venue to present an ID that has a photo and the name in the language they entered the raffle with. Please come prepared and cooperate with the staff. * When verifying your ID, we may conduct an additional verification process such as asking you questions, requesting other IDs, etc. to prevent the use of transferred or forged IDs. 3. If the video call connection fails two times, the next raffle winner will start their turn. We will try one more time after the next raffle winner finishes the fansign. If you do not or cannot answer the video call, it will be considered that you will not participate in the fansign and we will not try another video call. 4. For the protection of the artists, the staff will observe the fansign proceedings, which will be recorded. If the staff considers that the video call is inappropriate and violates the nature of the fansign, the video call will be terminated without warning. 5. Please do not make requests such as "draw me something" or "write an additional message" to the artists. 6. Only the winner of the raffle can participate in the video call (one person per call). If the person appearing on the screen is not the winner, or if there are visuals or sounds of two or more people in the video call, the video call may be terminated. 7. Please end the video call once the given time is over. If the raffle winner does not end the video call, it may be ended by the staff. Thank you.