Hello from Weverse. Amendments have been made to terms and conditions below to reflect the improvements and feature updates of the services. - Terms and Conditions of Weverse Account - Terms and Conditions for the use of the Weverse service - Paid Services Terms and Conditions of Weverse [Terms and Conditions of Weverse Account] 1. Important Amendments in the Terms and Conditions of Weverse Account - Article 12 - Weverse Jelly part newly added - Article 13 - Renumbered from previously Article 12 - Article 14 - Renumbered from previously Article 13 - Article 15 - Renumbered from previously Article 16 - Article 16 - Renumbered from previously Article 17 2. Effective Date - The amended Terms and Conditions takes effect as of March 9, 2023. 3. Amended Details Article 12 Previous Terms and Conditions of Weverse Account: (newly added) Terms and Conditions of Weverse Account: (a) The Company may operate the Weverse Jelly system, a type of digital currency for purchasing digital products in the Service. (b) Weverse Jelly is categorized into Paid Jelly (hereinafter referred to as "Paid Jelly" or "Purchased Jelly"), purchased by the Member using proper payment methods, and Complimentary Jelly (hereinafter referred to as "Complimentary Jelly" or "Collected Jelly" or “Free Jelly”), given to the Members who fulfill the conditions defined by the Company or as event rewards. (c) Weverse Jelly may be used to purchase digital products designated by the Company. (d) The methods for accumulating and using Complimentary Jelly shall be determined by the Company's operating policy, and details of operation policy are specified in the Frequently Asked Question in customer service. (e) When processing the Member’s purchase cancellation of digital product, the used Complimentary Jelly shall be fully restored immediately, and the expiration period of restored Complimentary Jelly shall be restored as well. (f) In the event that a Member accumulates Complimentary Jelly improperly, the Company may delete such Member’s Complimentary Jelly without prior notice and restrict the use of the Service by such Member. (g) A Member’s Complimentary Jelly shall be deleted upon the loss of such Member’s membership status and may not be transferred to a third party. (h) Complimentary Jelly shall be deleted after sixty months (five years) from the date of Member’s acquisition of Complimentary Jelly. However, if the Complimentary Jelly is given as reward of an event, the Jelly will be valid until the expiration date stated by the event. (i) For other matters related to Weverse Jelly that are not stipulated by the Terms and Conditions, details in Frequently Asked Questions in customer service shall provide standards for Complimentary Jelly, and Paid Services Terms and Conditions of Weverse shall be applied for Paid Jelly. 4. Objections and Inquiries - Please contact the Customer Support if you have any objections or inquiries about the amendments. - If you do not consent to the amended Terms and Conditions, you can choose to leave the service or request the Customer Support to end your member status. [Terms and Conditions for the use of the Weverse service] 1. Important Amendments in the Terms and Conditions for the use of the Weverse service - Article 12 - Weverse Shop Cash part deleted - Article 12 - Weverse Jelly part newly added - Article 13 - Partially revised 2. Effective Date - The amended Terms and Conditions takes effect as of March 9, 2023. 3. Amended Details Article 12 Previous Terms and Conditions for the use of the Weverse service: (a)The Company may operate the Weverse Shop Cash system, a type of accumulated rewards program. (b)Weverse Shop Cash may be used in situations permitted by the Company such as a form of credit when purchasing certain items from the Company. (c)The methods for accumulating and using Weverse Shop Cash shall be determined by the Company's operating policy. (d)In the event that a Member accumulates Weverse Shop Cash improperly, the Company may delete such Member’s Weverse Shop Cash balance without prior notice and restrict the use of the Service by such Member. (e)A Member’s Weverse Shop Cash balance shall be deleted upon the loss of such Member’s membership status and may not be transferred to a third party. (f)Weverse Shop Cash may be converted into the currency used by Members for payment, and the conversion rate in such cases shall be based on the rate determined by the Company. Amended Terms and Conditions for the use of the Weverse service: (a) The Company may operate the Weverse Jelly system, a type of digital currency for purchasing digital products in the Service. (b) Weverse Jelly is categorized into Paid Jelly (hereinafter referred to as "Paid Jelly" or "Purchased Jelly"), purchased by the Member using proper payment methods, and Complimentary Jelly (hereinafter referred to as "Complimentary Jelly" or "Collected Jelly" or “Free Jelly”), given to the Members who fulfill the conditions defined by the Company or as event rewards. (c) Weverse Jelly may be used to purchase digital products designated by the Company. (d) The methods for accumulating and using Complimentary Jelly shall be determined by the Company's operating policy, and details of operation policy are specified in the Frequently Asked Question in customer service. (e) When processing the Member’s purchase cancellation of digital product, the used Complimentary Jelly shall be fully restored immediately, and the expiration period of restored Complimentary Jelly shall be restored as well. (f) In the event that a Member accumulates Complimentary Jelly improperly, the Company may delete such Member’s Complimentary Jelly without prior notice and restrict the use of the Service by such Member. (g) A Member’s Complimentary Jelly shall be deleted upon the loss of such Member’s membership status and may not be transferred to a third party. (h) Complimentary Jelly shall be deleted after sixty months (five years) from the date of Member’s acquisition of Complimentary Jellly. However, if the Complimentary Jelly is given as reward of an event, the Jelly will be valid until the expiration date stated by the event. (i) For other matters related to Weverse Jelly that are not stipulated by the Terms and Conditions, details in Frequently Asked Questions in customer service shall provide standards for Complimentary Jelly, and Paid Services Terms and Conditions of Weverse shall be applied for Paid Jelly. Article 13 Previous Terms and Conditions for the use of the Weverse service: (a)If a Member has failed to use the Service for more than a year, his/her account shall be classified as a dormant account in order to ensure the smooth management of Members, and the Company may restrict the activities and use of Weverse Shop Cash of Members with dormant accounts. (b)After a Member’s account is designated as a dormant account, the Company may subsequently delete such Member’s Weverse Shop Cash balance by providing notice in accordance with the methods in Article 11. Amended Terms and Conditions for the use of the Weverse service: (a)If a Member has failed to use the Service for more than a year, his/her account shall be classified as a dormant account in order to ensure the smooth management of Members, and the Company may restrict the activities and use of Weverse Jelly of Members with dormant accounts. (b)After a Member’s account is designated as a dormant account, the Company may subsequently delete such Member’s Weverse Jelly balance by providing notice in accordance with the methods in Article 11. 4. Objections and Inquiries - Please contact the Customer Support if you have any objections or inquiries about the amendments. - If you do not consent to the amended Terms and Conditions, you can choose to leave the service or request the Customer Support to end your member status. [Paid Services Terms and Conditions of Weverse] * The details below apply to customers who have consented to the Paid Services Terms and Conditions of Weverse. 1. Important Amendments in the Paid Services Terms and Conditions of Weverse - Article 1 - Content revised and Clause 1.4 added - Article 2 - Content revised - Article 3 - Content about Jelly and usage period newly added - Article 4 - Formation of Usage Contract for Jelly newly added - Article 5 - Purchase and Refund of Jelly newly added - Article 6 - Renumbered from previously Article 3 and partially revised - Article 7 - Renumbered from previously Article 4 and partially revised - Article 8 - Renumbered from previously Article 6 and partially revised - Article 9 - Renumbered from previously Article 7 - Article 10 - Renumbered from previously Article 8 and partially revised - Article 11 - Renumbered from previously Article 9 and partially revised - Article 12 - Renumbered from previously Article 10 and partially revised - Article 13 - Renumbered from previously Article 11 - Article 14 - Renumbered from previously Article 12 and partially revised 2. Effective Date - The amended Terms and Conditions takes effect as of March 9, 2023. 3. Amended Details Article 1 Previous Paid Services Terms and Conditions of Weverse: 1.1. The Paid Services Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) are provided for the purpose of defining the legal relationship between the Company and the Member regarding the sale (purchase), use and refund of, and other activities in relation to, the Paid Contents that are sold as part of the Service. 1.2. These Terms and Conditions apply to the Members who purchase the Paid Contents. 1.3. Any matters not stipulated in these Terms and Conditions, which is an addendum to the Terms of Use, shall be governed by the provisions stipulated in the Terms of Use. Amended Paid Services Terms and Conditions of Weverse: 1.1. The Paid Services Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) are provided for the purpose of defining the legal relationship between the Company and the Member regarding the sale (purchase), use and refund of, and other activities in relation to, Jelly or the Paid Contents that are sold as part of the Service. 1.2. These Terms and Conditions apply to the Members who purchase Jelly or the Paid Contents. 1.3. Any matters not stipulated in these Terms and Conditions, which is an addendum to the Terms of Use, shall be governed by the provisions stipulated in the Terms of Use. 1.4. These Terms and Conditions are applied to Paid Jelly (hereinafter referred to as "Paid Jelly" or "Purchased Jelly") that the Member purchase using appropriate purchase methods. In case of Complimentary Jelly(hereinafter referred to as "Complimentary Jelly" or "Collected Jelly" or “Free Jelly”) given as rewards to the Members who fulfilled the conditions defined by the Company or as event rewards, the Terms of Use will be applied. Article 2 Previous Paid Services Terms and Conditions of Weverse: 2.1. Terms defined in the Terms of Use shall have the same meaning in these Terms and Conditions. 2.2. Additional terms defined in these Terms and Conditions are as follows: 'Paid Products' mean the 'Service' or contents of the 'Company' that the 'Members' can access after paying a certain price. 'Paid Products' include the rights to watch and/or download specific 'Contents'; certain products that provide access to 'Contents' for a fixed term; specific features that are available on the 'Service'; etc. More information on 'Paid Products' is provided under the product detail page, to which the users can refer to purchase and access the contents. Amended Paid Services Terms and Conditions of Weverse: 2.1. Terms defined in the Terms of Use shall have the same meaning in these Terms and Conditions. 2.2. Additional terms defined in these Terms and Conditions are as follows: “Jelly” refers to a digital currency for purchasing “Paid Products” in the “Service”. “Paid Products” refers to various “'Services” or products of the “Company” that the “Members” can access after paying a certain price or after paying with Jelly. “Paid Products” include the rights to watch and/or download specific “Contents”; certain products that provide access to “Contents” for a fixed term; specific features that are available on the “Service”; etc. More information on “Paid Products” is provided under the product detail page, to which the users can refer to purchase and access the contents. Article 3 Previous Paid Services Terms and Conditions of Weverse: (newly added) Amended Paid Services Terms and Conditions of Weverse: 3.1. The Company shall notify, in a manner that is appropriate, the following information in these Terms and Conditions and on the Service page to ensure that the Members fully understand the transaction terms for the purchase of Jelly before purchasing Jelly so that Members may purchase Jelly without making mistakes or having any misunderstanding. Each of the provisions listed below will be binding upon the Company and the Members as part of the Terms and Conditions. ① The company name of the seller and the name, address and telephone number of the company’s Representative Director, etc.; ② Specific details regarding Jelly such as the type and price of Jelly and the method, period, and conditions for using Jelly; ③ Matters such as the period for and method and effect of the withdrawal of the purchase order or termination of the contract; and ④ Matters relating to handling of the consumer complaints, compensation for damages, and dispute resolution. 3.2. The usage period for Jelly is five years from the date of purchased, and the Jelly not used within the period shall automatically be expired. However, if another legal stipulates a shorter period of expiration, that legal stipulation shall apply to decide the expiration date. Article 4 Previous Paid Services Terms and Conditions of Weverse: (newly added) Amended Paid Services Terms and Conditions of Weverse: A contract for purchasing Jelly is formed (hereinafter referred to as the “Usage Contract”) when the Member provides consent to the Terms and Conditions and purchases Jelly. Article 5 Previous Paid Services Terms and Conditions of Weverse: (newly added) Amended Paid Services Terms and Conditions of Weverse: 5.1. The purchase of Jelly is made through a payment method for the Company, such as credit card, mobile phone and bank transfer, made available by Google, Apple, and other mobile application companies. If there is an independent business operator which operates the payment method selected by the Member, the Member must follow and implement the procedure set out by the business operator before using such payment method to proceed with the payment. 5.2. The Company may refuse or cancel the Usage Contract for Jelly by refusing to accept the Member’s purchase request or by reserving or revoking the acceptance of the request in the following cases: ① If the Member has failed to use his or her real name or used another person’s name; ② If it is determined that there has been a fraudulent payment by theft, considering the circumstances such as massive purchase of the content by using the same IP, consecutive payments by using similar user ID and any history of ID theft; ③ If the Member has provided false information or failed to provide required information in the process of purchasing the Paid Contents; ④ If the purchase request has been made by a minor under the age of 19 without the consent of the legal representative; ⑤ If the payment for the purchase has not been made or there is a possibility of such payment not to be made; ⑥ If the Member has breached the Terms of Use, including copyright infringement of the Content (including the Paid Contents); ⑦ If the Member’s use of Service has been restricted pursuant to Article 8 of the Terms of Use; ⑧ If the Member has ever violated any of paragraph 1 through paragraph 7 above; or ⑨ If the acceptance of the purchase request violates any relevant laws and regulations, or is against social order, public morals and related terms and conditions of the Company. 5.3. In the following circumstances, Company may suspend the acceptance of the purchase request until the cause of the event is resolved: ① If the Service disruption occurs; or ② If the Company experiences a shortfall in human resources or lack of facilities to conduct a normal operation of the Service. 5.4. Once the Member properly purchases Jelly and enters into the Purchase Contract for Jelly, the Company shall promptly deliver the Purchase Contract, including the matters described in Clause 3.1 above to the Member. Article 6 Previous Paid Services Terms and Conditions of Weverse: (newly added) 3.1. The Company shall notify, in a manner that is appropriate, the following information in these Terms and Conditions and on the Service page to ensure that the Members fully understand the transaction terms for the purchase of the Paid Contents before purchasing the content so that Members may purchase the Paid Contents without making mistakes or having any misunderstanding. Each of the provisions listed below will be binding upon the Company and the Members as part of the Terms and Conditions. ① The company name of the seller and the name, address and telephone number of the company’s Representative Director, etc.; ② Specific details regarding the Paid Contents such as the type and price of the Paid Contents and the method, period, and conditions for using the Paid Contents; ③ Matters such as the period for and method and effect of the withdrawal of the purchase order or termination of the contract; and ④ Matters relating to handling of the consumer complaints, compensation for damages, and dispute resolution. 3.2. The Company shall notify in advance, in a manner that is appropriate, the Members of the types, prices, and other information. of the Paid Contents; make amendments to the aforementioned information; and terminate specific Paid Contents. If such amendments and termination are unfavorable for the Members, and have an effect of serious importance to the rights and responsibilities of the Members, the aforementioned amendments and termination will become effective by adhering to the procedures for notification and announcement in accordance with the Article 4 of this Terms and Conditions. 3.3. If the Company, in accordance with the previous Paragraph, makes amendments to the types, prices, and other information about the Paid Contents, or terminates the Paid Contents, thus limiting the Members, with no causes attributable to the Members, from using the Paid Contents previously purchased in accordance with the conditions and etc. prearranged upon purchasing, the Company shall provide the appropriate compensation for the Members. Amended Paid Services Terms and Conditions of Weverse: 6.1. The Company shall notify, in a manner that is appropriate, the following information in these Terms and Conditions and on the Service page to ensure that the Members fully understand the transaction terms for the purchase of the Paid Contents before purchasing the content so that Members may purchase the Paid Contents without making mistakes or having any misunderstanding. Each of the provisions listed below will be binding upon the Company and the Members as part of the Terms and Conditions. ① The company name of the seller and the name, address and telephone number of the company’s Representative Director, etc.; ② Specific details regarding the Paid Contents such as the type and price of the Paid Contents and the method, period, and conditions for using the Paid Contents; ③ Matters such as the period for and method and effect of the withdrawal of the purchase order or termination of the contract; and ④ Matters relating to handling of the consumer complaints, compensation for damages, and dispute resolution. 6.2. The Company shall notify in advance, in a manner that is appropriate, the Members of the types, prices, and other information. of the Paid Contents; make amendments to the aforementioned information; and terminate specific Paid Contents. If such amendments and termination are unfavorable for the Members, and have an effect of serious importance to the rights and responsibilities of the Members, the aforementioned amendments and termination will become effective by adhering to the procedures for notification and announcement in accordance with the Article 4 of this Terms and Conditions. 6.3. If the Company, in accordance with the previous Paragraph, makes amendments to the types, prices, and other information about the Paid Contents, or terminates the Paid Contents, thus limiting the Members, with no causes attributable to the Members, from using the Paid Contents previously purchased in accordance with the conditions and etc. prearranged upon purchasing, the Company shall provide the appropriate compensation for the Members. However, the range of compensation may be limited for content with permanent expiration period and has been used for more than one year, based on relevant laws and guidelines. Article 7 Previous Paid Services Terms and Conditions of Weverse: A contract for purchasing the Paid Contents is formed (“hereinafter referred to as the “Usage Contract”) when the Member provides consent to the Terms and Conditions and purchases the Paid Contents. Amended Paid Services Terms and Conditions of Weverse: 7.1. A contract for purchasing the Paid Contents is formed when the Member provides consent to the Terms and Conditions and purchases the Paid Contents using Jelly or another payment method. 7.2. Regarding the Company’s refusal to accept the Member’s purchase request of the Paid Contents and the Usage Contract, or reservation or cancellation of the acceptance of the request, Clause 5.1, 5.2, and 5.3 shall be applied. 7.3. Once the Member properly purchases the Paid Contents using Jelly and enters into the Purchase Contract for Paid Contents, the Company shall promptly deliver the Purchase Contract, including the matters described in Clause 3.1 above to the Member. Article 8 Previous Paid Services Terms and Conditions of Weverse: 6.1. If the Member is a minor (under the age of 19) or a person with disability, the Member must obtain the consent of his or her legal representative (e.g., a parent) prior to making a payment for the Paid Contents. 6.2. The legal representative may, at any time, request a withdrawal of the minor’s purchase of the Paid Contents through the Customer Center or the email address (support@weverse.io). ▶ Customer Center: 1544-0790 6.3. If the Member who is a minor misrepresents his or her age by indicating himself or herself as an adult using an adult’s identity information or making a payment using an adult’s payment information, and this leads the Company to believe that the Member is a person of lawful age or has obtained the consent of the legal representative, the Member or his or her legal representative may not unilaterally cancel the purchase of the Paid Contents even if the consent of the legal representative has not been obtained. (Article 17 of the Korean Civil Act). Amended Paid Services Terms and Conditions of Weverse: 8.1. If the Member is a minor (under the age of 19) or a person with disability, the Member must obtain the consent of his or her legal representative (e.g., a parent) prior to making a payment for Jelly or the Paid Contents. 8.2. The legal representative may, at any time, request a withdrawal of the minor’s purchase of Jelly or the Paid Contents through the Customer Center or the email address (support@weverse.io). ▶ Customer Center: 1544-0790 8.3. If the Member who is a minor misrepresents his or her age by indicating himself or herself as an adult using an adult’s identity information or making a payment using an adult’s payment information, and this leads the Company to believe that the Member is a person of lawful age or has obtained the consent of the legal representative, the Member or his or her legal representative may not unilaterally cancel the purchase of Jelly or the Paid Contents even if the consent of the legal representative has not been obtained. (Article 17 of the Korean Civil Act). Article 10 Previous Paid Services Terms and Conditions of Weverse: The Member may request a refund for the Paid Contents that have not been used, and the Company shall issue refunds in accordance with the relevant laws and regulations in response to the Member’s request for a refund. However, such refunds are only available for the Paid Contents that have been purchased for a fee. Amended Paid Services Terms and Conditions of Weverse: 10.1. The Member may convert the unused Paid Contents into Jelly. 10.2 The Member may request a refund for Jelly that have not been used, and the Company shall issue refunds in accordance with the relevant laws and regulations in response to the Member’s request for a refund. However, such refunds are only available for Jelly that have been purchased for a fee, and they are not available for Jelly given as complimentary as a bonus or promotion. Article 11 Previous Paid Services Terms and Conditions of Weverse: 9.1. The Member or the Company may terminate the Usage Contract for the Paid Contents if the other party fails to fulfill its obligations under the contract for a considerable time. 9.2. The Company may immediately terminate the Usage Contract for the Paid Contents, if it is confirmed that the Member committed an act described in paragraph 1 of Clause 5.2. Amended Paid Services Terms and Conditions of Weverse: 11.1. The Member or the Company may terminate the Usage Contract for Jelly or the Paid Contents if the other party fails to fulfill its obligations under the contract for a considerable time. 11.2. The Company may immediately terminate the Usage Contract for Jelly or the Paid Contents, if it is confirmed that the Member committed an act described in paragraph 1 of Clause 5.2. 11.3. If the Member has unused Jelly or Paid Contents in use for a fixed term, the Member shall use them all or have them refunded before leaving the Service, as the Member’s information shall be deleted once the Member leaves the Service, following the Personal Information Protection Act and relevant laws. If the Member leaves the Service without requesting for refunds, despite the Company’s notification of the above at the time of Member’s request to leave the Service, the Company shall not be responsible for restoration or refund of the Jelly. Article 12 Previous Paid Services Terms and Conditions of Weverse: 10.1. The Company shall be exempted from liability for its failure to provide the Paid Contents as stipulated in the Purchase Contract due to a natural disaster or any other equivalent force majeure situation. 10.2. The Company shall be exempted from liability for its failure to provide the Paid Contents as stipulated in the contract for reasons attributable to the Member, unless there is an international or grossly negligent act done by the Company. 10.3. The Company shall not be liable for any dispute arising between the Members or between a Member and a third party in connection with the Paid Contents. Amended Paid Services Terms and Conditions of Weverse: 12.1. The Company shall be exempted from liability for its failure to provide Jelly or the Paid Contents as stipulated in the Purchase Contract due to a natural disaster or any other equivalent force majeure situation. 12.2. The Company shall be exempted from liability for its failure to provide Jelly or the Paid Contents as stipulated in the contract for reasons attributable to the Member, unless there is an international or grossly negligent act done by the Company. 12.3. The Company shall not be liable for any dispute arising between the Members or between a Member and a third party in connection with Jelly or the Paid Contents. Article 14 Previous Paid Services Terms and Conditions of Weverse: 12.1. If the Member suffers any damages such as inability to use the Paid Contents properly due to an intentional or negligent act of the Company, the Company shall make the best efforts to resolve the issue and properly compensate for such damages. 12.2. The Company shall operate a mobile application “My > Customer Care > 1-on-1 Support” to resolve issues raised by the consumers, such as consumer’s damage compensation requests, complaints and dispute resolution and refunds. Amended Paid Services Terms and Conditions of Weverse: 14.1. If the Member suffers any damages such as inability to use Jelly or the Paid Contents properly due to an intentional or negligent act of the Company, the Company shall make the best efforts to resolve the issue and properly compensate for such damages. 14.2. The Company shall operate customer service via “Person icon > Customer Support > Contact Us” on mobile application to resolve issues raised by the consumers, such as consumer’s damage compensation requests, complaints and dispute resolution and refunds. 4. Objections and Inquiries - Please contact the Customer Support if you have any objections or inquiries about the amendments. - If you do not consent to the amended Terms and Conditions, you can choose to leave the service or request the Customer Support to end your member status. We will continue with our efforts to guarantee you reliable services and experiences on Weverse. Thank you. Official for All Fans, Weverse
