Notice Regarding Mismatching Error in Production Process for PLAVE 5th Mini Album 'HYPERDRIVE' Racer Ver. Album Components

Hello. This is VLAST. We are issuing this notice to inform you of a Mismatching Error found on some of the lenticular photocards included in PLAVE’s 5th Mini Album 'HYPERDRIVE' Racer Ver. On Monday, September 21, we were notified by the printing vendor responsible for album production that the backs of the random lenticular photocards for BAMBY and EUNHO in the 'HYPERDRIVE' Racer Ver. had been swapped during printing. Although all samples passed our internal inspection and were approved for mass production, this error occurred during the vendor's subsequent mass production process. Upon identifying the error, we considered recalling and reproducing the entire batch to ensure that correct products were delivered. However, as international shipments had already begun, a full recall and replacement before sale would have delayed album delivery by approximately one month and resulted in these albums not being counted toward official album charts. After careful consideration with all related departments, we have decided to maintain the current release and shipping schedule instead of recalling the entire batch. Instead, we will process customer service requests for the misprinted photocards and provide correct replacement photocards free of charge. This error occurred in a portion of the inventory produced first for international distribution, and approximately 10,000 copies of the 'HYPERDRIVE' Racer Ver. album may contain these affected photocards. The retailers identified to date are as follows: [Affected Retailers and Versions List] Weverse Shop(Japan), UNIVERSAL MUSIC STORE, HMV&BOOKS, TOWER RECORDS, animate ONLINE SHOP Japan, hello82 exclusive, 82EVENT exclusive, Target exclusive, B&N exclusive ※ If you purchased an album from any of the above retailers and find a Mismatching Error on the back of your photocard, please submit a CS inquiry through the retailer where you made your purchase. Upon verification, a correct photocard will be exchanged or reshipped. Detailed CS procedures will be announced separately by each retailer in due course. Please note that for customers who purchased from retailers within Japan, further guidance will be provided separately via PLAVE Japan Official. All shipping costs incurred for the reshipment will be fully covered by the printing vendor, and fans will not incur any additional charges. [animate Retailers List] animate ONLINE SHOP Taiwan, animate Taipei, animate Taichung, animate Kaohsiung, animate Bangkok Online Shop, animate Bangkok, animate Future Park Rangsit, animate Hong Kong ONLINE SHOP, animate Hong Kong, animate USA Online Shop, animate Los Angeles, animate Kuala Lumpur, animate London POP UP Store ※ For animate stores (excluding animate ONLINE SHOP Japan): For online purchases, replacement photocards will be reshipped. For offline in-store purchases, please contact the respective store where you made your purchase for guidance on the CS process. We sincerely apologize to the fans who have been eagerly waiting for the album for causing inconvenience and for the burden of having to submit a separate CS request. Moving forward, we will thoroughly monitor the mass production stage as well to ensure that products are manufactured correctly and prevent similar issues from recurring. Once again, we deeply apologize for the inconvenience and concern caused to our fans. Thank you.