[Notice] 2024 Red Velvet FANCON TOUR <HAPPINESS : My Dear, ReVe1uv> in SEOUL OPEN ANNOUNCEMENT

[ 2024 Red Velvet FANCON TOUR <HAPPINESS : My Dear, ReVe1uv> in SEOUL ] 1. Information - Title: 2024 Red Velvet FANCON TOUR <HAPPINESS : My Dear, ReVe1uv> in SEOUL - Show Date and Time: (1st Show) August 3, 2024 (Sat) 6:00PM (KST) / (2nd Show) August 4, 2024 (Sun) 4:00PM (KST) - Venue: Olympic Park Handball Gymnasium - Ticket Price: All seats 132,000 KRW (including VAT) - Age Restriction: 7 years and older (including those born in 2017 or earlier) - Purchase Limit: Fan Club Pre-sale: 1 ticket per person per show / General Sale: 2 tickets per person per show (including Fan Club Pre-sale tickets) - Ticket Vendor: Melon Ticket (https://ticket.melon.com/) * Details for online live streaming ticket sales will be announced separately through the ticketing platforms (Weverse, Beyond LIVE). 2. Ticketing Information 1) Fan Club Pre-verification Information - Verification Period: June 24, 2024 (Mon) 2:00PM (KST) ~ July 1, 2024 (Mon) 11:59:59PM (KST) - Members of the Red Velvet official fan club “ReVeluv” membership (GL) on Weverse must complete the pre-verification on the concert reservation page to be eligible for the pre-sale. Please ensure to complete the pre-verification within this period. - Pre-verification is only possible with the Weverse account that has the Red Velvet official fan club “ReVeluv” membership (GL). - If the fan club certification is conducted on the Korean-language page, you can buy the ticket only through Korean-language page. If the fan club certification for pre-sale is conducted on the global page, you can but the ticket only through the global page. - Only one Weverse account can be verified per Melon Ticket ID, and duplicate verification is not allowed. - Once pre-verification is completed, the membership information cannot be modified, canceled, or reused, and re-verification is not possible even if the Melon Ticket membership is withdrawn. - The fan club membership must be maintained until the concert day for the pre-sale to be valid. Confirmed pre-sale memberships cannot be canceled or refunded. (Check your membership purchase: Weverse Shop app > MY > Order History) - For pre-verification errors, please contact Melon Ticket 1:1 Inquriy 2) Fan Club Pre-sale Information - Pre-sale Period: July 1, 2024 (Mon) 8:00PM (KST) ~ 11:59:59PM (KST) - Eligible Participants: Verified members of the Red Velvet official fan club “ReVeluv” membership (GL) (1 ticket per person per show) ㄴ Participants who completed fan club pre-verification by July 1, 2024 (Mon) 11:59:59PM (KST) - Fan Club Pre-sale allows both bank transfer and credit card payment. For bank transfer, the payment must be completed by 11:59:59PM on the day of the reservation. If the payment is not completed within the period, the reserved ticket will be automatically canceled. - Even if pre-verification is completed, tickets can only be purchased during the pre-sale period. After the pre-sale period, tickets can only be purchased through the general sale. The organizer, promoter, and ticketing platform are not responsible for any damages incurred due to failure to complete the verification or pre-sale within the given period. 3) General Sale Information - General Sale Period: July 2, 2024 (Tue) 8:00PM (KST) ~ - The general sale will be conducted only for the remaining seats after the fan club pre-sale. If the tickets are sold out during the fan club pre-sale, there may be no seats available for the general sale. 4) Wheelchair Seating Sale Information - Fan Club Pre-sale Period: July 1, 2024 (Mon) 10:00AM (KST) ~ 5:59:59PM (KST) - General Sale Period: July 2, 2024 (Tue) 10:00AM (KST) ~ - Wheelchair seating can only be reserved through the Melon Ticket Customer Center (1899-0042) via phone. Each person can reserve up to 2 tickets per show, including one for an accompanying person. The accompanying person must also have a ticket to enter. - Wheelchair seating is only available for the person registered with a disability certificate or welfare card. If the person is not the registered one, both the reserver and the accompanying person will not be allowed to enter. - Wheelchair seating tickets can only be picked up on-site on the event day. You must present your disability certificate or welfare card for verification to receive the tickets. (Proxy pickup and transfer are not allowed) - Even with a disability certificate or welfare card, if the attendee does not use a wheelchair, they cannot use the wheelchair seating. ※ Detailed information regarding ticketing and the event will be provided later on the Melon Ticket reservation page. ※ For ticketing inquiries, please contact the Melon Ticket 1:1 Inquriy. 3. Ticketing Note - Purchasing tickets through any other way such as illegal trade, reserving through another agencies, and/or counterfeit tickets are strictly prohibited. - There may be legal action if you are transferred from another person who is not an official reservation office, or if you purchase through other illegal transactions such as personal transactions, Internet used trading sites, etc. - If the transaction is accurately confirmed to be unfair, such as illegal transactions, detection of online trading posts, and receipt of unfair transaction reports, the host, host, and reservation office can cancel the reservation without prior notice. In this case, the cancellation fee may be imposed and the transfer trader's account is blocked, which may restrict the reservation of future performances. (Both transfer ticket resellers and traders) - You shall be solely responsible for damages caused by illegal sites’ transaction service, along with individual-direct transactions, counterfeiting, transfer, exchange, and buy agencies, etc., as well as the ticket sales service of illegal sites. - It is solely the responsibility of the ticket holder and neither organizer nor ticket vendor will compensate for any disadvantages incurred from purchasing such tickets. - Please be extra careful with this regard, as there will not be any solutions to help you solve the problem that may incur caused by such actions. - Any change, cancellation and/or refund of tickets are only available through Melon Ticket. Changing and/or refund of tickets after the designated period of the change/cancellation of the tickets, or on the day of the show is not possible. - Inquiry: Melon Ticket 1:1 Inquriy - Detailed information for online live streaming will be announced separately in (Weverse, Beyond LIVE) afterwards. 4. Organizer Information - Organizer/Promoter: SM ENTERTAINMENT, SHOWNOTE Co., Ltd. - Inquiries: Melon Ticket 1:1 Inquriy