We would like to provide you with some information on the booth for the official merchandise of the SEVENTEEN [RIGHT HERE] WORLD TOUR IN U.S. concert held at Oakland, CA - Oakland Arena on Tuesday, November 5, and Wednesday, November 6, 2024 and Los Angeles, CA - BMO Stadium on Saturday, November 9, and Sunday, November 10, 2024 A. Oakland, CA - Oakland Arena (Concert Date - November 5 & 6, 2024) (*Based on the Oakland, CA local time) a. Official Merchandise Sales Booth (Pre-Sale) 1) Official Merchandise Sales Booth Outside the Venue * Operating Schedule - From 10 AM to 6 PM, Monday, November 4, 2024 *Location - NE Corner of Lot D off of 66th Ave Entrance b. Official Merchandise Sales Booth (Concert Day) 1) Official Merchandise Sales Booth Outside the Venue * Operating Schedule - From 10 AM to the concert ends, Tuesday, November 5, 2024 - From 10 AM to the concert ends, Wednesday, November 6, 2024 *Location - Parking Lot H Off Of 66th St Entrance 2) Official Merchandise Sales Booth Inside the Venue * Operating Schedule - Tuesday, November 5, 2024, from when the gate opens to the concert ends (While stocks last) - Wednesday, November 6, 2024, from when the gate opens the concert ends (While stocks last) ※ For smooth operation, the booth may be closed during the concert. *Location - Main Concourse East, Section 105, Main concourse North, Main Concourse South, Plaza Club, Section 203 c. Official Light Stick Pairing Booth 1) Pairing Booth Outside the Venue * Operating Schedule - Tuesday, November 5, 2024, from 12 PM to 7 PM - Wednesday, November 6, 2024, from 12 PM to 7 PM *Location - Parking Lot H Off Of 66th St Entrance 2) Pairing Booth Inside the Venue * Operating Schedule - Tuesday, November 5, 2024, from when the gate opens to 8 PM - Wednesday, November 6, 2024, from when the gate opens to 8 PM *Location - Section 122, Section 214 B. Los Angeles, CA - BMO Stadium (Concert Date - November 9 & 10, 2024) (*Based on the Los Angeles, CA local time) a. Official Merchandise Sales Booth (Pre-Sale) 24.11.08 UPDATE 1) Official Merchandise Sales Booth Outside the Venue * Operating Schedule - From 10 AM to 6 PM, Friday, November 8, 2024 *Location - Green Parking Lot on South Side of Stadium *Due to circumstances at the venue, the pre-sale event has been canceled. We apologize for the inconvenience. b. Official Merchandise Sales Booth (Concert Day) 1) Official Merchandise Sales Booth Outside the Venue * Operating Schedule - From 10 AM to the concert ends, Saturday, November 9, 2024 - From 10 AM to the concert ends, Sunday, November 10, 2024 *Location - Green Parking Lot on South Side of Stadium, Christmas Tree Lane On North Side of Stadium 2) Official Merchandise Sales Booth Inside the Venue * Operating Schedule - Saturday, November 9, 2024, from when the gate opens to the concert ends (While stocks last) - Sunday, November 10, 2024, from when the gate opens the concert ends (While stocks last) ※ For smooth operation, the booth may be closed during the concert. *Location - Section 101, Section 135, SW Corner of Concourse (Adidas Container), SE Corner of Concourse near Trejos Tacos, Section 110, Floor Stand c. Official Light Stick Pairing Booth 1) Pairing Booth Outside the Venue * Operating Schedule - Saturday, November 9, 2024, from 12 PM to 7 PM - Sunday, November 10, 2024, from 12 PM to 7 PM *Location - Green Parking Lot on South Side Of Stadium 2) Pairing Booth Inside the Venue * Operating Schedule - Saturday, November 9, 2024, from when the gate opens to 8 PM - Sunday, November 10, 2024, from when the gate opens to 8 PM *Location - Section 106/107, Section 124 [Important Information] * Sales may end early if all items are sold out. * Payment Methods: Only cards are accepted. * Purchase Limit for Official Merchandise: - A maximum of three OFFICIAL LIGHT STICK VER.3 can be purchased per customer. - For TRADING CARD SET and LUCKY DRAW, a maximum of ten items can be purchased per customer. - For all products, with the exception of OFFICIAL LIGHT STICK VER.3, TRADING CARD SET, and LUCKY DRAW, a maximum of five items can be purchased per customer. For products that come in more than one option, up to three items can be purchased per option. (e.g., for ZIP-UP HOODIE, you can purchase up to 15 pieces – 5 pieces per size) - Please note that the maximum purchase limit is subject to change depending on on-site circumstances. * Purchase Limit for Official Albums: - There is no purchase limit for all the albums sold at the site. * Official Album Special Gift: - When you purchase the albums sold at the site, the following photo cards will be given randomly. > For purchases of SEVENTEEN BEST ALBUM “17 IS RIGHT HERE,” you get 2 photo cards. > For purchases of other albums, you get 1 photo card. - Please be advised that the photo card images given away when you purchase the previous albums are different from the ones given away when you purchase the new album. > For purchases of the 12th EP, you get photo card ver. 1. > For purchases of other albums, you get photo card ver. 2. (The photo card ver. 2 will be included in the polybag along with the album.) - The special gifts are given only at the site. Please note that they will not be given in other retailers.) [Important Notice Regarding Purchase] * All merchandise may be sold out early before the end of sales hours. * All transactions will be in U.S. Dollars (USD). * All sales prices do not include sales tax. * Only cards are accepted. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) Accepted Payment Methods: - Credit, pre-paid, debit cards: Visa, Mastercard, American Express, Discover, etc. - Others: Apple Pay, Samsung Pay, Google Pay, etc. * We do not accept refunds or exchanges due to a change of mind. Exchange due to product defects can only be provided on-site at the venue, so please check your purchased item for defects upon receiving it. Please have your receipt ready when exchanging a product due to defects. (If the product has been sold out, you will receive a full refund.) * Operating hours may change depending on on-site circumstances. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase illegal merchandise. The official merchandise of the SEVENTEEN [RIGHT HERE] WORLD TOUR IN U.S. will only be sold at the official merchandise sales booth at the concert venue. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Due to the nature of the manufacturing process, the fabric composition, weight, and packaging for [U.S. LIMITED ON-SITE ONLY MERCH] products may differ from the indicated details. - Please refer to the separate labels for more information. Additionally, please note that all products sold in this official store are authentic. * Please note that shopping bags will not be provided at the booth. * Counterfeits or imitations of the OFFICIAL LIGHT STICK cannot be synced with the concert’s central control system. [OFFICIAL LIGHT STICK VER.3 Pairing Information] * OFFICIAL LIGHT STICK VER.1 and VER.2 do not support wireless control and pairing. * You can pair your OFFICIAL LIGHT STICK VER.3 at the pairing booth in the venue. * You can easily pair it using the smartphone app "SVT OFFICIAL LIGHT STICK VER.3." To find out when you can pair your light stick using the app, please refer to the schedule below. Oakland, CA - Oakland Arena (*Based on the Oakland, CA local time) - DAY 1) Download available after 11 PM, Sunday, November 4, 2024 - DAY 2) Download available after 9:30 PM, Tuesday, November 5, 2024 Los Angeles, CA - BMO Stadium (*Based on the Los Angeles, CA local time) - DAY 1) Download available after 11 PM, Thursday, November 7, 2024 - DAY 2) Download available after 9:30 PM, Saturday, November 9, 2024 * Please make sure you insert three new AAA alkaline batteries before the concert. Your light will fade if the battery is low and may flash in other colors. * Please refer to the "SVT OFFICIAL LIGHT STICK App Use and CONCERT MODE Guide" provided in a separate notice for detailed pairing information.
