Hello. This is PLEDIS Entertainment. We would like to express our sincere gratitude for your continued love and support for SEVENTEEN. In October 2022, we asked for your cooperation in adhering to the fan etiquette rules (LINK) to create a healthy fan culture for everyone. We sincerely appreciate the efforts you have shown over the years for SEVENTEEN. Unfortunately, we have recently observed several cases that violate and threaten the privacy and safety of our artists. Such actions are clear violations of the fan etiquette rules. - Trespassing on closed sets and impersonating on-site staff - Repeatedly contacting artists using contact information acquired through illegal means - Visiting private locations, such as artists’ living spaces, and violating artists’ privacy - Engaging in a vehicle chase and threatening the lives and safety of not only themselves but also the artists and other drivers We would also like to remind you that at airports, standing still in one spot and blocking the passageways to take photos of artists in no-photo areas —such as security checkpoints, security areas, and luggage claim areas—are severe issues that pose inconveniences to the other visitors and disrupt the order and safety of the airport. Also, taking photos and videos of artists without permission on an airplane after boarding the same flight with unlawfully acquired information can threaten the safety of the flight and is a serious violation of the portrait rights and privacy of the artists as well as the other passengers. We sincerely ask every fan to actively comply with the fan etiquette rules to show support for SEVENTEEN and maintain the healthy fandom culture we have worked hard to build. [Fan Etiquette Rules] ※ SEVENTEEN do not receive any kind of gifts, including supports. - Fan letters are accepted only through the designated post box or by the fan club managers during open music shows and in-person fan sign events. (Designated Post Box Information LINK) - Any gifts or fan letters left in unofficial places will be returned or disposed of. - Please send your heartfelt fan letters using the designated methods to ensure the artists receive them. 1. Please do not visit unofficial engagement venues or private spaces. - Do not visit private spaces other than the venues officially announced as SEVENTEEN’s official activity. These spaces include company offices, practice studios, living spaces or nearby areas, and any other personal spaces or venues of the artists. - Do not visit the airport or board the same flight as the artists by using improperly acquired information, such as artists’ personal information. - Do not send or leave gifts or letters at the artists’ private locations (living space, family home, etc.). 2. Please do not stalk the artists. - Do not carry out or repeatedly attempt to contact, visit, follow, talk to, or make physical contact with the artists. - Do not attempt the above actions toward the family members, friends, and acquaintances of the artists. - Do not attempt to access the green room of the artists or try to approach them by illegally copying, producing, or acquiring passes to concerts, events, broadcast studios, sets, or other similar access-controlled locations. 3. Please do not sell or purchase the artists’ personal information. - Do not transact or attempt to transact the artists’ personal information, such as resident registration number, passport number, phone number, address, ID, etc. - Do not transact or attempt to transact flight information, such as flight numbers, seat numbers, reservation numbers, or boarding hours of the artists. 4. Please do not take photographs or record videos or audio except where permitted. - Do not covertly take photos or record videos or audio of the artists in unofficial engagement venues or their private spaces, and distribute them. - Do not take photos or record videos or audio, or broadcast (live stream) videos or audio where such activities are prohibited. *Areas where recording is not permitted: Inside airports (ticket counter, security checkpoint, lounge, duty-free stores, boarding gate, security area, baggage claim area), inside the broadcast studios, and performances at any venues where recording videos or audio are prohibited. - Do not violate rules prohibiting the possession of any devices capable of recording video or audio at concerts or other venues (except mobile phones) or using mobile phones for the purpose of recording video or audio. - Do not engage in video or audio recording activities that violate copyrights. 5. Please do not interfere with artist-related activities. - Do not interfere with the duties of artists’ management staff, security personnel in Korea and abroad, or any other persons carrying out artists-related activities or refuse to comply with their requests for cooperation. - Do not wait outside or inside the hotel the artists are staying at or shout aloud, posing inconvenience and discomfort to the other guests. - Do not block the artists from entering their vehicles or prevent the vehicles from moving normally. - Do not jump into the road or ride other vehicles to chase artists’ vehicles. 6. Please do not engage in other inappropriate actions. - Do not assume a false identity to engage in fan activities: transferring ID cards, using an unlawfully-acquired ID, using another person’s ID or documents, or forging such documents. - Do not limit the opportunities of other members to attend events by applying for then failing to show up for a Fan Club seat for an open music show or failing to bring the necessary identity verification materials to such an event. - Do not forge or modify concert tickets or wristbands to enter the venue. - Do not try to hand over gifts to the artists. - Do not engage in actions that physically or mentally threaten the artists. - Do not engage in other improper and inappropriate actions unbefitting of a fan or that which may be seen in a negative light by the fandom. [Consequences for Violations of Fan Etiquette Rules] 1. If any violations of the fan etiquette rules are discovered, you may be stripped of your SEVENTEEN OFFICIAL FANCLUB CARAT MEMBERSHIP or be restricted or prohibited from receiving membership benefits without prior warning. 2. Entry to official SEVENTEEN activities (performances, open music shows, fan signing events, etc.) may be restricted or prohibited without prior notice. 3. If illegal recordings are discovered, you may be asked to delete any video or audio recordings and will be escorted out of the venue. (We hold no responsibility for any devices damaged while you are being escorted out.) 4. If any actions that do not comply with the rules above are found to be unlawful, evidence may be collected, and violators may be subject to civil and criminal penalties. We will continue to strive to create a sound fan culture and protect the rights of our artists. We sincerely ask for active cooperation from all CARATs who love SEVENTEEN. Thank you.
