Hello. This is PLEDIS Entertainment. You are invited to the DxS 1st Mini Album 'Serenade’ 1:1 Video Call Fansign Event! Please see below for more information on how to participate. We look forward to your support and enthusiastic engagement. Any revisions or updates to the fan signing event will be provided through this notice and the SEVENTEEN STAFF account on X(Twitter) (@pledis17_STAFF). ※ This is a 1:1 video call fansign event where you’ll have a video call with 1 member. Please use the link with the name of the member you want to participate in the event with when entering the raffle. ▶Enter Raffle - Member: DK (Enter Raffle) - Member: SEUNGKWAN (Enter Raffle) ▶Check Raffle Status ▶Buy Album [Video Call Fansign Details] - Date and Time: Sat, January 24, 2026, 3:30 PM (KST) - Video Call Time: 1 minute with a member [Raffle Eligibility] - All customers who purchased at least one copy of [1:1 VIDEO CALL FANSIGN] 1st Mini Album ‘Serenade’ on Weverse Global during the raffle period and entered the raffle. ※ Products other than [1:1 VIDEO CALL FANSIGN] 1st Mini Album ‘Serenade' are not eligible for this event. ※ DxS 1st Mini Album 'Serenade’ COMPACT Ver., Weverse Albums ver., and KiT Ver. are not eligible for this event. ※ You must purchase the [1:1 VIDEO CALL FANSIGN] album of the member you want to participate in the event with to be eligible for the raffle. [Raffle Period] - Tue, January 13, 2026, 11:00 AM - Sat, January 17, 2026, 11:59 PM (KST) [Winner Announcement] - The winners will be announced in a notice after Mon, January 19, 2026, 1:00 PM (KST). Customers can also go to the Event Entries page and check their results. [Raffle Winners] - Total 60 winners (30 winners for each member) ※ The information of the raffle participant and the raffle winner must match (the information of the raffle participant cannot be changed after submission), and the raffle winnings cannot be transferred to another person. ※ The raffle winners will receive the opportunity to participate in the video call fansign event. [Special Gift Details🎁] ※ For Raffle Participants - All customers who entered the raffle will get 1 unreleased selfie photocard (random 1 out of 2 versions featuring each member) per purchased album. * The products and special gifts will be shipped together when shipping begins. ※ Special Gift Exchange/Refund Guideline - Special gifts are not a product for sale, but a gift for those who enter the fansign raffle. - Except for when there are significant damages to the special gift, the special gift cannot be exchanged. - If you wish to return the album, you must return the special gift as well. If you lose the special gift by negligence, you cannot apply for a refund. [How to Enter the Raffle] ※ Your information for the raffle cannot be changed after submission. Please make sure your information (name, date of birth, KakaoTalk ID, email, contact information, etc.) is correct and error-free. We are not responsible for any damages caused by the submission of incorrect information. * You can enter the raffle on the Weverse event raffle page. * You must be logged in to Weverse with the Weverse account used to purchase the album and access the [Enter Raffle] button in the notice to go to the event page. * If you haven’t joined SEVENTEEN Weverse yet, join SEVENTEEN Weverse using the same account you used to purchase the album. * You need to provide the following personal information in order to enter the fansign event raffle on the Weverse event page. - Name (The person who is entering the raffle) - Date of birth (YYYY/MM/DD) - KakaoTalk ID - Valid mobile phone number ※ Your raffle entries are based on the number of eligible products you buy from Weverse Global during the event period, not the number of separate orders you place. For album sets, the total number of albums included in the sets will be counted toward the raffle entries. ※ If you cancel all of your order(s) after entering the raffle, your raffle participation will be automatically canceled. Please purchase the eligible product(s) and enter the raffle if you want to participate. If you cancel a part of your order, your raffle entries will be calculated based on the number of eligible products that remain in your order. (For example, if you place two orders including the eligible products and cancel one of them, you will stay in the raffle. If you cancel both orders, your participation will be canceled.) ※ All album sales on Weverse Global will count for Korean music charts (Hanteo Chart and Circle Chart). ※ This event is subject to change and cancellation without prior notice depending on the on-site circumstances on the event day. ※ Details for the event will be provided later in the raffle winner announcement. ※ Your purchase history cannot be recovered if you delete your Weverse account. [Please Note (When entering the raffle)] ※ Products exclusive to this event raffle cannot be canceled or refunded after the winner announcement. ※ Cancellations and refunds of products exclusively for this event are possible before the winner announcement at the end of the entry period. However, if you request a cancellation or refund, your raffle entries for the event may be invalidated. 1. The raffle will be processed based on the time of album purchase and raffle entry within the event period. 2. The winner announcement and the event participation will be processed based on the required information you provided. 3. For those with nationalities other than South Korea, the English name used to participate in the event must be the same as the English name on your ID. Names entered in Korean will not be accepted. 4. When entering the raffle, Weverse and Weverse Global will collect your personal information (name, date of birth, email, contact information, and KakaoTalk ID). * The winners will be required to provide additional personal information as follows: : Types of collected personal information: Email (Weverse ID), name (last and first name), mobile phone number, date of birth, and KakaoTalk ID : Purpose of collecting personal information: For identity verification and event operation of the DxS 1st Mini Album 'Serenade' 1:1 Video Call Fansign Event : Personal information provided to: PLEDIS Entertainment Co., Ltd. and HYBE Co., Ltd. : Duration of keeping and using personal information: Discarded 6 months after the event ends for the participants and 1 year after the event ends for the winners 5. Only the raffle winner may participate in the event. 6. The raffle cannot be participated in by someone else, and the raffle winnings cannot be received by someone else, transferred to another person, or sold. (If such activity is detected, you will be disqualified from participating.) 7. If you apply for the event through an application agency site other than Weverse Shop, it will be considered as selling/buying the winning ticket and your winnings may be cancelled. Please be especially careful, as Weverse Shop is not responsible for any losses, such as cancellation of winnings or financial fraud, that may occur from using application agency sites. 8. Should you purchase the event album to gain financial benefit via applying for someone else or by transferring/selling winning tickets, Weverse Shop may take action against the purchaser for violating Weverse's terms and conditions, including order cancellation or usage restrictions. Be aware that if the above commercial activity is considered a violation of relevant laws and regulations, additional legal action may be taken. 9. When participating in this event, winners must bring a valid photo ID for verification purposes. Participation is strictly prohibited without a valid photo ID in person. 10. According to Weverse Company’s policies regarding the collection and use of personal information, you must be 14 years old or older on the day of the raffle entry to participate in the raffle.(For example, those born on January 14, 2012, won’t be able to enter the raffle on January 13, 2026, but will be able to enter the raffle starting January 14, 2026.) Those under 14 on the raffle entry date are not permitted to participate, even when accompanied by a guardian. ※ Please check the Weverse Global notice for more information on the event. ※ Please be advised that the failure to adhere to the above guideline may result in a delay of the fan signing event or other adverse outcomes. We look forward to CARAT’s enthusiastic participation and cooperation. Thank you.
