Hello. We would like to inform you about SEVENTEEN DIGITAL CODE re:CAP merchandise sales. <SEVENTEEN DIGITAL CODE re:CAP BOOTH Operations and On-Site Sales/Pickup> We would like to inform you on how to purchase the DIGITAL CODE re:CAP merchandise of SEVENTEEN WORLD TOUR [NEW_] ENCORE on-site at Incheon Asiad Main Stadium on Saturday, April 4 and Sunday, April 5, 2026. This merchandise is distributed through a “random draw” system, involving special coins that you put in the CAPSULE machine within the “SEVENTEEN DIGITAL CODE re:CAP BOOTH.” These special coins can be purchased from Weverse Shop and picked up on-site, or purchased directly on-site. Please see below for more details. [Products For Sale] - 2021 'IN-COMPLETE' CAPSULE Ver. - 2022 'BE THE SUN' CAPSULE Ver. * The CAPSULE machine provides 1 piece of merchandise per concert, randomly selected out of 13 member versions. * The digital code (NFC Ver.) included with each product contains approximately 61 minutes of highlight videos for each concert. The highlight video content is identical across all member versions. [Booth Operating Schedule] - From 9:30 am to 5:30 pm, Saturday, April 4, 2026 (KST) - From 9:30 am to 5:30 pm, Sunday, April 5, 2026 (KST) [Booth Location] Incheon Asiad Main Stadium Auxiliary Stadium “SEVENTEEN DIGITAL CODE re:CAP BOOTH” [How to Purchase On-Site on the Day of the Concert] SEVENTEEN DIGITAL CODE re:CAP products can be purchased on-site at SEVENTEEN WORLD TOUR [NEW_] ENCORE on the day of the concert. 1) Guide * How to Purchase On-Site ① Purchase coins at the SEVENTEEN DIGITAL CODE re:CAP BOOTH ② Insert a coin into the CAPSULE machine and then take out the capsule ③ Receive your merchandise and exit 2) Payment Methods * Cash payments are not accepted. Payments can be made by credit card or via Samsung Pay, Naver Pay, Apple Pay, or Kakao Pay. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) 3) Important Notice Regarding Purchases * After purchase, please double-check to make sure that you’ve received the correct amount of coins. * If you want to do multiple draws in a row, make sure to take out the capsule from the machine before putting in more coins. If you keep drawing without taking out the capsule, it could cause the machine to malfunction. * Sales may end early if all items are sold out. * Operating hours may change depending on on-site circumstances. * To ensure smooth operation, there is a limit on the number of items purchased per customer. The staff may restrict you from making a purchase if you fail to comply. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * The official products will be sold only at the “SEVENTEEN DIGITAL CODE re:CAP BOOTH.” and Weverse Shop. Please ensure that you are not adversely affected by purchasing illegal merchandise. [How to Pick Up Weverse Shop Purchases on the Day of the Concert] Weverse Shop members can purchase DIGITAL CODE re:CAP products through Weverse Shop SEVENTEEN (GLOBAL) during the operating period and then pick them up on-site at SEVENTEEN WORLD TOUR [NEW_] ENCORE. 1) Guide * How to Purchase Merchandise on Weverse and Pick Up On-Site ① Weverse → Shop on the bottom left → SEVENTEEN(GLOBAL) → Pickup category → Purchase official merch with the PICK-UP tag. ※ Click the Reserve Pickup button to schedule your pickup time before completing your payment. (Required) ② Weverse → More → Order History → Check your QR code ③ Arrive at the “Weverse SEVENTEEN DIGITAL CODE re:CAP On-Site Pickup Booth” at your pre-selected pickup time, present your QR code to the staff, and pick up your coins. ④ Insert a coin into the CAPSULE machine and then take out the capsule ➄ Receive your merchandise and exit ※ Do not share your QR code. Since there is no additional identity verification at the pickup booth, anyone with access to your QR code will be able to collect your purchases. ※ e.g., If your reserved time slot is 1:00 PM – 1:30 PM, you must arrive at the booth during that time to pick up your product. ※ Please adhere to your reserved Pickup time. Visitors will be prioritized according to their scheduled slots. ※ Early entry before your reserved pickup time is not permitted. Late arrivals may face delays or restricted entry, depending on on-site conditions. * Please refer to the notice that will be announced separately for more details on making a Pickup reservation. 2) Payment Information - You can pay by debit and credit cards issued in South Korea, or with PayPal, Eximbay, Alipay+, WeChat Pay, PAYCO, Toss, NAVER Pay, Kakao Pay, or Weverse Card. - If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card. - If your default currency is set to USD, JPY, CNY or MXN, you can pay with available payment methods for each currency. USD - PayPal, Eximbay, Alipay+, WeChat pay, and Grab pay JPY - PayPal, Eximbay, Alipay+, and WeChat Pay CNY - Eximbay, Alipay+, and WeChat Pay MXN - PayPal 3) Important Notice Regarding Purchases * Weverse members can purchase DIGITAL CODE re:CAP products through Weverse Shop SEVENTEEN (GLOBAL) after coming within a 3 km radius of the SEVENTEEN WORLD TOUR [NEW_] ENCORE venue, then pick up their purchases on-site. * The on-site internet connection may be poor, so we recommend that you secure your pickup QR code in advance at a spot with stable internet within a 3 km radius of the venue. * Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days. (Orders not picked up on the day of purchase will be automatically canceled after the on-site pickup booth closes that day.) * Please check the purchase limit quantity on the product details page. * The purchase limit for each product is subject to change depending on availability, so please check the details on-site on the day of your visit. * The QR code received upon making your purchase from Weverse Shop cannot be transferred to others. To prevent such transfers, printouts or screenshots are not accepted. * For inquiries about on-site pickup, other than how to use the on-site pickup service, please ask a staff member on-site. [Precautions When Using the Booth] * Make sure to check your products before leaving the booth. * For smooth operation, please open items within the booth and return the capsules to the designated location after opening. * Shopping bags will not be provided at the booth. * If you encounter any difficulties or problems using the products, please visit the on-site customer service booth. [Exchanges/Refunds] 1) Exchanges * Exchanges are only possible within 14 days of purchase. * Exchanges are available only at the on-site booth during its operating hours. Please bring the product, receipt, and order details with you. (You will receive a full refund if the product is sold out.) * Purchase On-Site on the Day of the Concert - For inquiries regarding exchanges after the on-site booth operation period, please contact us by email (cs.dcrecap@gmail.com). * On-Site Pickup - For inquiries regarding exchanges after the on-site booth operating period, please contact Weverse Help. * “Random” products can only be exchanged if they are defective. 2) Refunds * Refunds are available only at the on-site booth during its operating hours. * Purchase On-Site on the Day of the Concert - To receive a refund, please bring the product, proof of purchase (such as a receipt), and your original payment method. * On-Site Pickup - We will issue a refund if you visit us with the product and Weverse Shop order details. 3) Exchanges & Refunds * Exchanges or refunds will be denied in the following cases: - Products with damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - Products showing signs of use, such as contamination, signs of being worn, or opened/damaged packaging - Products with damage to their value to such an extent that they cannot be resold, including damage to the packaging - You will receive a refund if the product you would like to exchange for is out of stock. * For further information regarding exchanges and refunds, please visit the on-site customer service booth. <Weverse Shop Online Purchases> We would like to provide information regarding the online sale of SEVENTEEN DIGITAL CODE re:CAP products. [Products For Sale] - 2021 'IN-COMPLETE' CAPSULE Ver. - 2022 'BE THE SUN' CAPSULE Ver. * One member version will be provided per concert (randomly selected out of 13 member versions). [Sales and Delivery Schedule] Online Sales Period: Saturday, April 4, 2026, from 9:30 am (KST) until supplies run out Delivery Schedule: Shipping begins Saturday, April 4, 2026, in order by countries and regions (applies to Korea, Japan, and the US/Europe) [Place of Purchase] • Weverse Shop [Important Notice Regarding Purchases] * Prepared products may sell out early. * Products purchased online have different packaging from those purchased in person. Products purchased online will be provided in an online-only outbox instead of the capsule provided at the “SEVENTEEN DIGITAL CODE re:CAP BOOTH” on-site. * * Please take this into consideration when purchasing. * The outbox is designed to protect the product during distribution. We do not offer exchanges or refunds for stains or damage to the outbox that may be sustained during the distribution process. * This product is made of paper certified by the Forest Stewardship Council (FSC) and printed using biodegradable soy ink. * Sizes and content are subject to change depending on manufacturer’s circumstances. We ask for your understanding. * Due to the nature of the materials, there may be cracks, discoloration, or color bleeding in the product. * For further details, including information about exchanges and refunds, please refer to the Weverse Shop sales page.
