[NOTICE] SEVENTEEN GLOBAL POP-UP in MELBOURNE T&C Information

Hello. This is HYBE. We are pleased to inform you on how to enjoy your visit to the SEVENTEEN GLOBAL POP-UP in MELBOURNE. [STORE INFO] * DATES: 2026.08.13 (Thu) - 2026.08.23 (Sun) * HOURS: Mon - Thu: 11:00 - 19:00 (AEST) Fri - Sat: 10:00 - 20:00 (AEST) Sun: 11:00 - 19:00 (AEST) * LOCATION: 123 Elizabeth Street, Melbourne CBD 3000 [QUEUE & ADMISSION] * Entry to the pop-up store is available through on-site visits. Please follow the on-site instructions carefully. * Chairs and tents are not allowed while waiting. * Sequential admission after opening. * Queue numbers may be distributed for customer convenience if necessary. * Overnight outdoor waiting is not allowed. We are not responsible for nighttime safety, and the line may be cleared. [STORE POLICY] Visitors who enter the pop-up store are considered to have agreed to the following terms and conditions. * CCTV is in operation inside the store for safety. * Due to limited quantities, certain products and giveaways may sell out early. * Only service animals are allowed inside the store. * Food and beverages are not allowed inside the store. * We are not responsible for theft, loss, or damage occurring within the store. * Photos and videos taken inside the pop-up store may be uploaded on official channels, SNS, and media. * Commercial filming without prior consent is not allowed. [PURCHASE POLICY] * Payments can only be made by Visa Card, Mastercard, Debit Card, Electronic Payments (Apple Pay, Google Pay, Samsung Pay). After Pay, Cash payment is not accepted. * Please check the product condition before payment. * Exchanges and refunds due to change of mind are not allowed after payment. * If the purchased product is defective, it can be exchanged or refunded on the purchase date with the provision of receipt. Refunds are only available if the same product is out of stock for exchange. * Purchase quantity may be limited per item for certain products. Please check in-store for details. * Exchanges will be processed after confirmation by store managers and may not be possible in the following cases: - If the product has been carried away from the pop-up store area - If the product, components, or packaging are damaged due to the purchaser’s fault, including signs of opening - If there are signs of use or wear - If there are minor dents, scratches, or press marks of 5mm or less on event giveaways * The store management team reserves the right to make the final decision on all exchanges and refunds. * Customer Support: popupstore@kpopmerch.co.kr Actions that violate the above policies, cause inconvenience to other visitors, or involve inappropriate behavior may result in denied entry or expulsion from the store. Thank you.