Hello from SEVENTEEN Weverse. We're excited to announce that TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> video will be released on SEVENTEEN Weverse. The VOD will be released on Fri. November 18, 2022, 8:00 PM (KST) and will be available for pre-order starting from Fri. October 21, 2022, 12:00 PM (KST) exclusively on the Weverse Shop website. Check out the details below. [TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> VOD Guide] * Pre-order Details and Schedule (KST) TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> will have 2 rounds of pre-orders available. The 1st round of pre-orders will receive early bird special gifts, and the 2nd round of orders will receive other special gifts. Please note that the special gifts for the 1st and the 2nd round of pre-orders will be different. - 1st round of pre-orders (early bird special gifts): Fri. October 21, 2022, 12:00 PM - Thu. November 3, 2022, 11:59:59 PM - 2nd round of pre-orders (special gifts): Fri. November 4, 2022, 12:00 AM - Fri. November 18, 2022, 7:59:59 PM - You can place your pre-order exclusively on the Weverse Shop website (GL or JP) ※ The VOD will be available for purchase on Weverse and Weverse Shop after the pre-order period ends. - Available Subtitles: Korean, English, Japanese, and Chinese * VOD Content Release Schedule (KST) - Fri. November 18, 2022 - Fri. December 2, 2022 > [FULL STAGE] TOUR-ING : SEVENTEEN <BE THE SUN>: Fri. November 18, 2022, 8:00 PM (1 video) (VOD ON AIR) > [3 CITY MIX] TOUR-ING : SEVENTEEN <BE THE SUN>: Fri. November 25, 2022, 8:00 PM (1 video) (VOD ON AIR) > SPECIAL CLIPS: Fri. December 2, 2022, 8:00 PM (7 videos) ※ [3 CITY MIX] will be released additionally as VOD ON AIR on Fri. November 25, 2022, 8:00 PM (KST). Please enjoy it! ※ VOD ON AIR is a live streaming service on Weverse. The content scheduled for streaming on Fri. November 18, 2022, 8:00 PM (KST) and Fri. November 25, 2022, 8:00 PM (KST) will be available as VOD ON AIR and VOD, which you can enjoy after the livestream. (This service is only available for customers who purchased the VOD.) * How to Watch - VOD ON AIR: Go to the Weverse app or the website → SEVENTEEN community → LIVE tab → select TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> - VOD: Go to the Weverse app or the website →SEVENTEEN community → Media tab → TOUR-ING category → select TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> - This content can be enjoyed on mobile devices, PC website (https://weverse.io) and Smart TV app (limited to platforms that provided Weverse TV app) services. * Resolution - You can choose between [144p], [270p], [360p], [480p SD], [720p HD], and [1080p FHD] on your media window. [TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> VOD Customer Special Gift Request Guide] < Please Note> * Eligibility for Special Gifts: Customers who purchased the VOD on the Weverse website and paid for the special gift shipping * Shipping Start Date: Wed. December 7, 2022 (global shipping available) * Special Gift Request Period: Fri. October 21, 2022, 12:00 PM - Fri. November 18, 2022, 7:59:59 (KST) * For special gifts, you can request them both on the Weverse Shop app and the Weverse Shop website. ※ Please note that for 1st round of pre-order customers, the request for early bird special gifts can only be made on the Weverse Shop app, NOT the Weverse Shop website, from Fri. October 21, 2022, 12:00 PM - Thu. October 27, 2022, 11:59 PM (KST). From Fri. October 28, 2022, 12:00 AM, you will be able to make the request on both the Wevers Shop app and the Weverse Shop website. < Early Bird Special Gift for 1st Round of Pre-orders > * Request eligibility: Customers who have purchased the VOD during Fri. October 21, 2022, 12:00 PM - Thu. November 3, 2022, 11:59:59 PM (KST) * Early Bird Special Gift Details: Photocards (13 photocards, 1 for each member), and postcards (3 postcards, 1 for each unit) * How to Request: 1) Weverse Shop app - Request Period: Fri. October 21, 2022, 12:00 PM - Fri. November 18, 2022, 7:59:59 PM - How to Request: Go to Weverse Shop app → Weverse GIFT category → request Early Bird Special Gift ※ To make your request on the Weverse Shop app, you must purchase the TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> VOD on the Weverse Shop website first. 2) Weverse Shop website - Request Period: Fri. October 28, 2022, 12:00 AM - Fri. November 18, 2022, 7:59:59 PM - How to Request: Go to the Weverse Shop website → Weverse category → TOUR-ING category → request Early Bird Special Gift < Special Gift for 2nd Round of Pre-orders > * Request eligibility: Customers who have purchased the VOD during Fri. November 4, 2022, 12:00 AM - Fri. November 18, 2022, 8:59:59 PM (KST) * Special Gift Details: Photocards (13 photocards, 1 per member) * How to Request: 1) Weverse Shop app: Go to Weverse Shop app → Weverse GIFT category → request Special Gift 2) Weverse Shop website: Go to Weverse Shop website → Weverse category → TOUR-ING category → request Special Gift [Please Note for Special Gift Request] 1) You can make one request per account. 2) TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN> VOD special gifts are only available for customers who purchased the VOD via Weverse Shop website during the pre-order period and paid for the shipping fee of the special gift via the Weverse Shop app or the Weverse Shop website. 3) You cannot cancel the special gift request after Fri. November 18, 2022, 7:59:59 PM (KST). Once you've canceled the special gift request, you can also cancel the purchase of TOUR-ING : SEVENTEEN WORLD TOUR <BE THE SUN>. 4) Please note that you cannot cancel your order or application for special gift once the order status has changed to "Shipping Soon". 5) Shipping to some countries may be unavailable due to the COVID-19 outbreak. For more information regarding shipping delays and restrictions, please check the announcement on Weverse Shop. [VOD Payment and Refund Guide] 1) You can only pay with payment methods available on Weverse. 2) You are eligible for a refund within 7 days of your purchase, if you have not watched your purchased content. Please visit the customer service of the app store you purchased from to request a refund. Weverse: Person icon on lower right corner → Customer Support → Contact Us 3) If you made your payment on Weverse app on Apple iOS, Weverse is unable to refund you directly under the Apple App Store policies. Please contact Apple Customer Support at: https://support.apple.com/ko-kr/HT204084 [Please Note] 1) Unauthorized or illegal distribution of content, piracy, and unauthorized processing of the content amount to infringement of copyright. 2) For smooth playback on your device, please try playing the preview or teaser on your device before you make your purchase. 3) Additional data charges may apply if you are on the mobile data network. 4) Paid content can be played on only one smart TV device at one time, regardless of the manufacturer. Your paid content can be played on either PC or on a mobile device as well. However, you can play your paid content simultaneously on one Smart TV and on either PC or on a mobile device. 5) Your purchase history cannot be recovered if you delete your Weverse account. If you have any questions, please contact Weverse Customer Support. Thank you.
