Hello from SEVENTEEN Weverse. In the SOOP SEVENTEEN ver. is released on SEVENTEEN Weverse. The video will be released on Sun. August 29, 2021, 22:00(KST), and the pre-order is only available on Weverse Shop from Tue. August 17, 11:00(KST). Please read down below for further information. [In the SOOP SEVENTEEN ver. user guide] * pre-order (KST) -Period: Tue. August 17, 11:00, 2021 to Sun. August 29, 21:59, 2021(KST) -How to purchase: go to Weverse Shop ※After the pre-order ends, you can purchase the content on Weverse and Weverse Shop. -Provided subtitles: Korean, English, Japanese, Chinese *Paid content details -Weverse :Sun. August 29, 2021 ~ Tue. October 12, 2021. A total of 16 episodes (original + behind the scenes footage) >Original: Sun. August 29, 2021 ~ Tue. September 28, 2021. Released every Sunday and Tuesday at 22:00 (KST), except for the Chuseok holidays. (Approx 60 minutes, a total of 8 episodes.) >Behind: Sun. October 3, 2021~ Tue. October 12, 2021. Released every Sunday and Tuesday at 22:00 (KST). (Approx 10 minutes, a total of 8 episodes and two episodes will be released at the same time.) ※The playback time may differ per episodes. ※Release schedules are subject to change. - TV release schedule : JTBC (Korea) First airing on Mon. August 30, 2021, 23:40(KST) : Mon. August 30, 2021 ~ Mon. September 27, 2021, except for the Chuseok holidays. A total of 4 episodes > Every Monday at 23:40, approx. 60 minutes each. ※Airing schedules are subject to change due to the circumstances of the broadcasting company. ※ One TV airing contains 2 VOD episodes highlights. * How to watch the video content - Weverse : Run the Weverse App → SEVENTEEN community → Media tab → category In the SOOP SEVENTEEN ver. → click SVT In the SOOP video content - The content can be watched on mobile devices, PC webpage (https://weverse.io) and Smart TV app (those platforms providing Weverse TV app) * Definition - you can choose between [720p HD] and [1080p FHD] on the media play window. [In the SOOP SEVENTEEN ver. special gift application] *Application schedule (based on KST) -Application period: Tue. August 17, 2021, 11:00~ Sun. August 29, 2021, 21:59 -Shipping: Starts on Wed. September 15, 2021 (international shipping available.) *Who can apply for the special gift? -Those who purchased ‘In the SOOP SEVENTEEN ver.’ VOD on Weverse Shop during the pre-order period and those who paid for the shipping fee of the special gift. *Special gifts you can apply for -Photocard set (1) per members (a total of 13 kinds) & 1 photocard case set. [Please note when applying for a special gift] 1)You can apply 1 per one account. 2)The special gift is provided to those who purchased ‘In the SOOP SEVENTEEN ver.’ VOD on Weverse Shop during the pre-order period and those who paid for the shipping fee of the special gift. 3)You can cancel your application by Sun. August 29, 21:59. You can cancel your purchase of ‘In the SOOP SEVENTEEN ver.’ VOD only when you cancel the special gift application. 4)Please note that you cannot cancel the application once the special gift is delivered. 5)Shipping to some countries and regions may be impossible due to the COVID-19 pandemic. For further information regarding the delay & countries and regions unable to receive the merch, please refer to the Weverse Shop announcement. [VOD purchase and refund] 1) You can make a payment only with the payment method that Weverse and Weverse Shop support. 2) You can make a refund within seven days of your purchase if you haven’t seen the content. Go to Customer Service. Weverse: More → Settings → Customer Service → leave a request Weverse Shop: More → Customer Service → leave a one-on-one request 3) If you have purchased the content on Weverse Apple iOS, the refund is unavailable due to the Apple Appstore policy. Please go to https://support.apple.com/ko-kr/HT204084 for further information. [Please Note] 1) Illegal distribution of content, piracy, and unauthorized processing of the content amount to infringement of copyright. 2) Please test your device with a teaser video before you make a purchase. 3) If you are not connected to a Wi-Fi network, it may be counted towards your data plan. 4) Paid content can be played on either PC or on a mobile device. The content can be played on one Smart TV and on either PC or on a mobile device simultaneously. The content can be played on only one Smart TV regardless of the manufacturer. 5) Please note that your purchased content cannot be redeemed when you withdraw from Weverse. If you have further questions, please contact Customer Service (Weverse or Weverse Shop). Thank you for your attention.
