We would like to inform you about the operation of the official merchandise booths at the TOMORROW X TOGETHER WORLD TOUR <ACT : PROMISE> IN U.S. held at Oakland Coliseum in Oakland, CA on May 18, 2024 and Crypto.com Arena in Los Angeles, CA on May 21 ~ 22, 2024 [Oakland Coliseum - Oakland, CA l Concert Date - May 18, 2024] * based on Oakland, CA local time 1) Official Merchandise Sales Booths a. Official Merchandise Sales Booth Outside the Venue * Operating Hours - From 10 AM to 6PM, Saturday, May 18, 2024 * Location - H Lot b. Official Merchandise Sales Booth Inside the Venue * Operating Hours - From the gate opening hour to one hour after the concert ends, Saturday, May 18, 2024 (While supplies last) * Location - SECTION 110, SECTION 124, SECTION 225, SECTION 134 2) Official Light Stick Pairing Booth a. Pairing Booth Outside the Venue * Operating Hours - From 11 AM to the start of the concert, Saturday, May 18, 2024 * Location - H Lot b. Pairing Booth Inside the Venue * Operating Hours - From when the gate opens to 30 minutes after the concert begins, Saturday, May 18, 2024 * Location - SECTION 101, SECTION 220, SECTION 134 [Crypto.com Arena - Los Angeles, CA l Concert Date - May 21 ~ 22, 2024] * based on Los Angeles, CA local time 1) Official Merchandise Sales Booths a. Official Merchandise Sales Booth Outside the Venue * Operating Hours - From 10 AM to one hour after the concert ends, Tuesday, May 21, 2024 (While supplies last) - From 10 AM to one hour after the concert ends, Wednesday, May 22, 2024 (While supplies last) * Location - DTLA BAR AREA b. Official Merchandise Sales Booth Inside the Venue * Operating Hours - From the gate opening hour to one hour after the concert ends, Tuesday, May 21, 2024 (While supplies last) - From the gate opening hour to one hour after the concert ends, Wednesday, May 22, 2024 (While supplies last) * Location - 11 STREET ENTRANCE, FIGUEROA STREET ENTRANCE, SW VIP ENTRANCE, SUITE A, UC WEST 2) Official Light Stick Pairing Booth a. Pairing Booth Outside the Venue * Operating Hours - From 11 AM to the start of the concert, Tuesday, May 21, 2024 - From 11 AM to the start of the concert, Wednesday, May 22, 2024 * Location - DTLA BAR AREA b. Pairing Booth Inside the Venue * Operating Hours - From when the gate opens to 30 minutes after the concert begins, Tuesday, May 21, 2024 - From when the gate opens to 30 minutes after the concert begins, Wednesday, May 22, 2024 * Location(240522 Update) - 11 STREET ENTRANCE, FIGUEROA STREET ENTRANCE, SW VIP ENTRANCE, SUITE A => SECTION 104, SECTION 109 [Important Information] * Sales may end early if all items are sold out. * Payment Methods: Only credit card payment is accepted. * Purchase Limit for Official Merchandise - The maximum purchase limit is subject to change depending on on-site circumstances. * Purchase Limit for Official Albums: - There is no purchase limit for any albums sold at the site. * Official Album Special Gifts: - There is no purchase limit for any albums sold on-site. - You will receive one random photo card for each album you purchase if you buy albums on-site. - Please note that 'minisode 3: TOMORROW (Light Ver. Random)' and 'The Name Chapter: FREEFALL (GRAVITY Ver. Random)' feature distinct sets of photo card images. - You will receive one instant photo card if you buy five or more albums on-ste. - No more than one instant photo card will be provided per transaction, even if you buy ten albums.(e.g, if you buy five albums, you will receive one instant photo card. Even if you buy ten albums, you will still receive only one instant photo card.) - You will not be able to split your payment for a single order for the purpose of participating in the event multiple times. - You will not be able to combine your receipts for the purpose of participating in the event. [Important Notice Regarding Purchase] * All merchandise may be sold out early before the end of sales hours. * All transactions are made in U.S. dollars (USD). * All sales prices do not include sales tax. * Only credit card payment is accepted. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) - Accepted payment methods: > Credit, pre-paid, debit cards: Visa, Mastercard, American Express, Discover, etc. > Other: Apple Pay, Samsung Pay, Google Pay, etc. * We do not accept refunds or exchanges due to a change of mind. Exchange due to product defects can only be provided on-site at the venue, so please check your purchased item for defects upon receiving it. Please have your receipt ready when exchanging defective merchandise. (You will receive a refund if the merchandise is sold out.) * Operating hours may change depending on on-site circumstances. * Please do not line up overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase illegal merchandise. The official merchandise of the TOMORROW X TOGETHER WORLD TOUR <ACT : PROMISE> IN U.S. will only be sold at the official merchandise sales booth at the concert venue. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Please note that shopping bags will not be provided at the booth. * Counterfeit or imitation official light sticks cannot be linked with central concert control. [OFFICIAL LIGHT STICK Wireless Display Information] * You can pair both of your OFFICIAL LIGHT STICK VER.1 and VER.2 at the on-site pairing booths. * The OFFICIAL LIGHT STICK VER. 1 must be updated to the latest firmware and paired to your seat to be wirelessly controlled. * The OFFICIAL LIGHT STICK VER. 2 does not require any updates. After you have paired it with your seat, it will automatically be wirelessly controlled once you turn on the LIGHT STICK before the concert begins. * The firmware update for OFFICIAL LIGHT STICK VER.1 is available at the LIGHT STICK PAIRING BOOTHS around the concert venue. * You can also self-update the firmware of OFFICIAL LIGHT STICK VER.1 via the TXT OFFICIAL LIGHT STICK Ver. 1 app. * You can also self-update the firmware of OFFICIAL LIGHT STICK VER.1 and VER.2 via the TXT OFFICIAL LIGHT STICK Ver.2 app. * Please refer to the schedule below for the official light stick pairing time in each concert. 1) Oakland Coliseum - Oakland, CA (based on Oakland, CA local time) - Starting 9 PM, Wednesday, May 15, 2024 2) Crypto.com Arena - Los Angeles, CA(based on Los Angeles, CA local time) - Day 1) Starting 9 PM, Monday, May 20, 2024 - Day 1) Starting 9 PM, Tuesday, May 21, 2024 * Please make sure you insert two new AA alkaline batteries for OFFICIAL LIGHT STICK VER.1 and three new AAA alkaline batteries for OFFICIAL LIGHT STICK VER.2 before the concert. * Your light will fade if the battery is low, and the wireless control may stop. * Please refer to the “OFFICIAL LIGHT STICK App Use and Firmware Update Guide” provided in a separate notice for detailed pairing information.
