Welcome to the TXT Character POP-UP: PPULBATU WARI WARI! Discover and experience a blend of art and retail. [Opening Schedule] 1. Operating Period: From Thursday, August 8 to Wednesday, August 21, 2024 2. Operating Hours: 10:30 AM - 8:00 PM (Fri, Sat, Sun: 10:30 AM - 8:30 PM) (KST) (In accordance with operating hours of The Hyundai Seoul) 3. Location: ICONIC Square B2F, THE HYUNDAI SEOUL, 108 Yeoui-daero, Yeongdeungpo-gu, Seoul [Entering the POP-UP] 1. No Reservation Required: Register on-site using the queueing system as directed by our staff. 2. Entry Registration: Be aware that entry registration may close early based on on-site circumstances. Those who have already registered for entry may not be able to enter depending on the number of people in the queue. 3. Capacity Consideration: In case the venue exceeds capacity, entry may experience delays. Please follow on-site staff guidance for a smoother experience. 4. Time Limit: Enjoy up to one hour of exploration and shopping at our POP-UP store. [Shopping Guidelines] 1. Purchase Limits: Be mindful that the limit for each product may vary. Payments exceeding this limit might be declined or canceled. Please check the product-specific limits before making your selection. 2. Early Sell-Outs: All items have the potential to sell out early. Secure your desired items promptly to avoid missing out. 3. Shopping Bags: Exclusive shopping bags are available for purchase along with your selected products. Separate purchases for these bags are not possible. 4. At the checkout counter, you can purchase a “PPULBATU Reusable Shopping Bag” separately. 5. Payment Options: We accept cash, credit card, or Hyundai Department Store gift certificates for payment. (Other payment methods offered by the Hyundai Department Store are also accepted, and the store follows the department’s standards.) 6. Information Assistance: Please consult the staff at the POP-UP store should you need additional information regarding other products and purchases. [Exchange and Refund Guidelines] 1. Time Frame: Refunds or exchanges for undamaged items are possible within 7 days of purchase. Ensure you bring the receipt along with the item to initiate the process. 2. Store Operation Dates: Only items purchased during the POP-UP's operational period are eligible for refunds or exchanges. Please note that once the POP-UP is closed, regardless of the 7-day policy, refunds or exchanges cannot be processed. 3. Out-of-Stock Exchanges: You will receive a refund if the product you would like to exchange for is out of stock. Refund Process: A refund will be made to your payment method, and the gifts you received along with your purchase must also be returned. The gifts must be brought and in excellent condition for the refund to be accepted. The gifts must be brought and in excellent condition for the refund to be accepted. 4. Denied Cases: Refunds or exchanges will be denied in the following situations: - Items that have been mended or repaired - Damage to packaging or labels caused by customers (cut, lost, damaged labels, or missing packaging) - Products showing signs of use, wear, or washing - Products with diminished value due to customer negligence (improper storage or handling) 5. Information Assistance: Please consult the staff at the POP-UP store should you need additional information regarding the refund and exchange policy. [Guidelines for a Smooth Experience] 1. No Food or Drinks: To enhance your experience, we kindly request that you refrain from bringing food or drinks into the store. 2. Pet Policy: For the comfort of all guests, animal companions are not allowed inside the store. We appreciate your understanding and cooperation. 3. Photography and Video Policy: Unauthorized commercial or promotional photography and video recording (including bloggers, influencers, streamers, etc.) are strictly prohibited unless agreed upon in advance. Your compliance ensures a respectful environment for all. CCTV Operation: CCTV cameras are actively monitoring the store to prioritize the safety of our valued customers and staff. 4. Media Capture Notice: We may capture photos or videos within and around the POP-UP store, potentially featuring customers. These may be shared on HYBE's official channels, social media pages, and other media platforms. We ask for your understanding. 5. Additional Information: For details on parking and other facilities, please visit The Hyundai Seoul’s website. 6. Avoid Illegal Purchases: Do not purchase illegal merchandise. The official products will be sold only in the POP-UP store during the said period. 7. For inquiries regarding the POP-UP store, please contact us by email (popup@hybecorp.com). [Promotion Information] 1. Character Fans: Customers visiting the POP-UP store will receive one character fan upon entry. (One fan per person) 2. Transparent Photo Cards: Customers with purchases will receive one transparent photo card. (One photo card per person) 3. TXT Portrait Photo Cards: Customers with purchases exceeding 50,000 won will receive one random TXT portrait photo card. (One card for every 50,000 won) 4. All promotions and events held in the POP-UP store will end once the gifts are out of stock. - Gifts are offered on a first-come, first-served basis at the time of payment. - Gifts are randomly provided, and cannot be exchanged or selected. - For fairness, splitting a single order's payment to participate in the event multiple times is not permitted. - Combining receipts for event participation purposes is not allowed. Thank you.
