Hello. We would like to inform you of the operation details and important notes for product purchases at the PPULBATU <FINDING MOA> POP-UP in SINGAPORE [Store Information] - Operation Period: Friday, June 6, 2025 – Sunday, June 29, 2025 - Hours: 10:00 AM – 10:00 PM - Location: 1F, 68 Orchard Road, #01-01 & #01-36 Plaza Singapura, Singapore 238839 [Queue & Entry Information] - Before opening, please wait in line in the designated waiting area in the order of arrival. (Leaving the line or cutting in may result in denied entry.) - The use of chairs and tents while waiting is not allowed. - Any behavior that may disturb others may lead to denied entry at the discretion of staff. - After opening, visitors will be guided in order of the waiting line for entry. [Pop-Up Store Policy] By entering the PPULBATU <FINDING MOA> POP-UP in SINGAPORE, visitors are considered to have agreed to the following: - All products are limited in quantity and may sell out early. - Food and beverages are not allowed inside the store. - Only guide dogs for individuals with disabilities are permitted; all other animals are not allowed. - For the safety of staff and visitors, CCTV recording is in progress. - Visitors are responsible for their personal belongings. - The pop-up store is not responsible for loss, damage, theft, or injury. - Photos and videos taken in the store may be used for promotional purposes. - Commercial photography or filming by visitors is not allowed without prior approval. - Visitors engaging in disruptive behavior may be denied entry or asked to leave. - Staff and the management team reserve the right to remove visitors who do not comply with store policies. [Product Purchase, Exchange & Refund Policy] - Only credit cards, debit cards, and QR payments are accepted. Cash is not accepted. - Please carefully check all products before making a payment. - Shopping bags are available for purchase only. - Some items may have purchase limits per person due to limited stock. Please check in-store for details. - Only defective items are eligible for exchange or refund. - If a defect is found, an exchange for the same product is possible within 7 days of purchase with the original receipt. - If the same product is out of stock at the time of exchange, you may choose one of the following: 1) Full refund, 2) Exchange for another product available in the store (In the case of option 2, no refund will be given if the new product is of lower value, and additional payment will be required if it is of higher value.) - If the item you wish to exchange is sold out, you may exchange it for another item of equal or higher value (additional payment required if the price is higher). - To process an exchange, please speak to a store staff member. - Exchanges require staff approval and may be declined for the following reasons: > Used items, items with signs of use or washing > Damage caused by customer negligence > Damaged or missing packaging, labels, or components > Proof that the item was purchased solely for unboxing content creation - Final decisions on exchanges and refunds are made by the store's management team. - Any behavior that violates the above policies and disturbs other customers may result in denied entry or removal from the store. Thank you.