We would like to provide information on how to visit the PPULBATU <FINDING MOA> POP-UP in TAIPEI and important guidelines for product purchases. [Event Details] * Operating Hours: Thursday, August 28, 2025 – Sunday, September 14, 2025 * Operating Hours: Sun – Thu | 11:00 AM – 9:30 PM (UTC+8) (Last entry by 9:00 PM) Fri – Sat | 11:00 AM – 10:00 PM (UTC+8) (Last entry by 9:30 PM) * Location: Mitsui Shopping Park LaLaport Nangang (1 F., No. 131, Jingmao 2nd Rd., Nangang Dist., Taipei City 115018, Taiwan) [Entry Guidelines] * This event will be held from August 28 (Thu) to September 11 (Thu), 2025, and will be operated on an online pre-reservation basis. Visitors must obtain a time-slot QR code in advance via the Ibon Reservation System (www.ibon.com.tw). * Reservations open on August 23 (Sat), 12:00 PM (UTC+8), and ibon membership is required. * Only one reservation per account is allowed, and reservation details cannot be modified after submission. * The advance reservation system operates only for designated reservation schedules. Reservations must be made at least 24 hours prior to the desired entry time. * Accompanying children must be reserved for the same session as the main applicant. * Guests must queue in the designated area 15 minutes before store opening, following the order of arrival. * Entry may be restricted if guests exceed the reserved time, leave the queue, or attempt to cut in line. * Chairs and tents are not allowed while waiting. * Before the pop-up opens, please prepare your QR code via ibon order inquiry and wait in sequence in the designated waiting area. * Please follow the on-site staff’s instructions for each session and enter in order by scanning your QR code. * Reservation Entry Period: August 28 (Thu) – September 11 (Thu), 2025 * Visiting Time: Each POP-UP session lasts 40 minutes after entry. (Session 1: 11:00–11:40, Session 2: 11:50–12:30, Session 3: 12:40–13:20, Session 4: 13:30–14:10, Session 5: 14:20–15:00, Session 6: 15:10–15:50, Session 7: 16:00–16:40, Session 8: 16:50–17:30, Session 9: 17:40–18:20, Session 10: 18:30–19:10, Session 11: 19:20–20:00, Session 12: 20:10–20:50, Session 13: 21:00–21:40) * On Sun–Thu, Session 13 will not be operated. * Capacity: 50 persons per session. * Entry is allowed only once during the reserved session. Re-entry is not permitted. Even if entering late, you must leave at the designated session end time (40 minutes). * Entry may be restricted if you arrive 10 minutes later than your reserved time. * For cancellations and re-bookings, please contact the ibon Customer Center (0800-016-138 / 02-2659-9900) with your order number (starting with E), session details, name, and contact number. * From September 12 (Fri) to September 14 (Sun), 2025, entry will only be available through on-site queue number distribution. [Pop-up Store Policies] By entering the PPULBATU <FINDING MOA> POP-UP in TAIPEI, all visitors are considered to have agreed to the following guidelines. * Products for sale and event items are limited in quantity and may sell out early. * Food and beverages are not allowed inside the pop-up space. * Entry of all animals is prohibited, except for guide dogs. * CCTV is in operation for safety inside the store. * PPULBATU <FINDING MOA> POP-UP in TAIPEI is not responsible for any theft, loss, or damage that may occur within the popup venue. * Video and photo recording may take place inside the pop-up store. Visitors' faces may be captured and the footage may be used on official social media channels or in other media. * Commercial photography without prior approval is not permitted. [Product Purchase, Exchange, and Refund Policy] * Payment methods include cash, credit card, LINE PAY, and QR payment. * Please ensure that the product is in good condition before making your payment. * Shopping bags are available for purchase. * Some products may have a purchase quantity limit per item. Please check in-store signage for details. * Exchanges or refunds due to change of mind are not permitted. * If the purchased product is defective, exchanges or refunds are only available during the pop-up operation period with a receipt. * Refunds for defective items are only available if the same item is out of stock and cannot be exchanged. * If the item you wish to exchange is out of stock, it cannot be exchanged for the same item and a refund will be issued instead. * If the item you wish to exchange is out of stock, you may exchange it for a different item of equal or higher value. If the new item is more expensive, the price difference must be paid. * When requesting a refund, any promotional gifts received must also be returned. Failure to do so may result in the refund being denied. * Exchanges require approval from POP-UP staff and may be denied for the following reasons: - If there are signs of use or wear - If the product label or tag is missing or damaged - If the product has been damaged due to customer negligence - If the product has been opened or damaged, or if any components or packaging are missing or broken * For promotional gift items, minor defects such as dents, scratches, or pressure marks 5mm or smaller are not considered damage and are not eligible for exchange or refund. * The final decision on all exchanges and refunds lies with the POP-UP operations team. Thank you.
