Hello, this is HYBE. We are pleased to inform you on how to enjoy your visit to the PPULBATU <Hey! APPUL Market> POP-UP in HONG KONG. [STORE INFO] * DATES : June 12 (Fri) – July 5 (Sun), 2026 * HOURS : 11:00AM - 9:00PM (HKT) * LOCATION : 108-109, 1/F, AIRSIDE, 2 Concorde Road, Kai Tak, Kowloon [QUEUE & ADMISSION] * Entry to the pop-up store is available through on-site visits. Please follow the on-site instructions carefully. * Chairs and tents are not allowed while waiting. * Admission will proceed in order after the opening and waiting times may vary depending on the situation. * Queue numbers may be distributed for customer convenience if necessary. * Overnight outdoor waiting is not allowed. We are not responsible for nighttime safety, and the line may be cleared. [STORE POLICY] Visitors who enter the pop-up store are deemed to have agreed the following terms and conditions: * CCTV is in operation for store safety. * All merchandise and event giveaways are available in limited quantities and may sell out early. * Pet animals are not allowed inside the store except service animals. * Food and beverages are not allowed inside the store. * This pop-up store is not responsible for theft, loss, or damage occurring within the store. * Photos and videos taken at this pop-up event may be used for promotional purposes on official channels, SNS, and media platforms. * Commercial filming without prior consent is not allowed. [PURCHASE POLICY] * Payments can be made by Octopus, Visa, Mastercard, Amex, Alipay, PayMe, WeChat Pay and Union Pay. Cash payment is not accepted. * Please check the product condition before payment. * Exchanges and refunds due to change of mind are not allowed after payment. * If the purchased product is defective, it can be exchanged or refunded on the purchase date with the provision of receipt. Refunds are only available if the same product is out of stock for exchange. * Purchase quantity may be limited per item for certain products. Please check in-store for details. * Exchanges will be processed after confirmation by store managers and may not be possible in the following cases: - If the product has been carried away from the pop-up store area - If the product, components, or packaging are damaged due to the purchaser’s fault, including signs of opening - If there are signs of use or wear - If there are minor dents, scratches, or press marks of 5mm or less on event giveaways or photocards. * The store management team reserves the right to make the final decision on all exchanges and refunds. Actions that violate the above policies, cause inconvenience to other visitors, or involve inappropriate behavior may result in denied entry or expulsion from the store. Thank you.
