We would like to inform you on how to purchase the official merchandise of the 2023 Weverse Con Festival at the concert venue, the Olympic Park KSPO DOME and 88 Lawn Field, on Saturday, June 10, and Sunday, June 11, 2023. The official merchandise can be purchased in two ways: on-site pickup after purchasing from Weverse Shop or on-site purchase. Please refer to the information below on making your purchases. 1. How to Pre-purchase on Weverse Shop for On-site Pick Up Weverse Shop members can purchase the official merchandise on Weverse Shop Weverse Con Festival, then pick up their purchases on-site at the 2023 Weverse Con Festival. a. WEVERSE CON FESTIVAL OFFICIAL MERCHANDISE SALES BOOTH Sales Date: From 10:00 AM, Saturday, June 10, 2023 until the stocks run out From 10:00 AM, Sunday, June 11, 2023 until the stocks run out On-Site Pickup Date: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 On-site Pickup Location: Seoul Olympic Park Meeting Plaza Sales Date: From 10:00 AM, Saturday, June 10, 2023 until the stocks run out From 10:00 AM, Sunday, June 11, 2023 until the stocks run out On-Site Pickup Date: From 10:00 AM to 10:00 PM, Saturday, June 10, 2023 From 10:00 AM to 10:00 PM, Sunday, June 11, 2023 On-site Pickup Location: Seoul Olympic Park 88 Lawn Field b. OFFICIAL MERCHANDISE SALES BOOTH Sales Date: From 10:00 AM, Saturday, June 10, 2023 until the stocks run out From 10:00 AM, Sunday, June 11, 2023 until the stocks run out On-Site Pickup Date: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 On-site Pickup Location: Seoul Olympic Park Meeting Plaza [Important Information] ※ Weverse Shop members can purchase the official merchandise through the Weverse Shop GLOBAL after coming within a 3.5 km radius of the 2023 Weverse Con Festival venue, then pick up their purchases on the site. ※ How to Purchase from Weverse Shop and Pick Up On-Site ① Weverse Shop - Weverse Con Festival (GLOBAL) - Purchase the [On-Site Pickup Only] merchandise from the PICK UP category. ② Check the QR code on [MY - Order History] ③ Present your QR code to the staff when at the on-site pickup area, and pick up your purchases. ※ Sales may end early when inventories for all items are exhausted. ※ Purchase Limit: - A maximum of three items per product can be purchased per customer, and a maximum of three items per option can be purchased per customer for products with options. (ex. For GROWN ASS KID S/S T-SHIRT, you can purchase up to 6 pieces - 3 pieces per size) - The maximum purchase limit is subject to change depending on on-site circumstances. [Precaution Before Purchase] 1. All merchandise may be sold out early before the end of sales hours. 2. Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days. 3. We do not accept refunds or exchanges due to your change of mind. Please be aware that defective merchandise can only be exchanged on-site, so make sure to check the condition of your purchases upon receiving them. When exchanging a product due to a defect, your Weverse Shop purchase must be verified. (You will receive a full refund if the product is sold out.) 4. Operating hours may change depending on on-site circumstances. 5. Please make sure not to disclose the QR code you receive after making your purchase from Weverse Shop as you will be able to pick up your purchases without any identification verification. 6. Please do not wait in line overnight. We cannot guarantee your safety during night hours and any lines may be asked to disperse. 7. Do not purchase illegal merchandise. The official merchandise of 2023 Weverse Con Festival concert will only be sold at the official merchandise sales booth at the concert venue and on Weverse Shop. Please ensure that you are not adversely affected by purchasing illegal merchandise. 8. Please note that separate shopping bags will not be provided at the booth. 2. How to Purchase On-Site The 2023 Weverse Con Festival official merchandise can be purchased on-site on the day of the concert. a. WEVERSE CON FESTIVAL OFFICIAL MERCHANDISE SALES BOOTH Sales Date: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 On-Site Sales Location: Seoul Olympic Park Meeting Plaza Sales Date: From 10:00 AM to 10:00 PM, Saturday, June 10, 2023 From 10:00 AM to 10:00 PM, Sunday, June 11, 2023 On-Site Sales Location: Seoul Olympic Park 88 Lawn Field b. OFFICIAL MERCHANDISE SALES BOOTH Sales Date: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 On-Site Sales Location: Seoul Olympic Park Meeting Plaza c. OFFICIAL LIGHT STICK EXPRESS BOOTH Sales Date: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 On-Site Sales Location: Seoul Olympic Park Meeting Plaza [Important Information] ※ Sales may end early when inventories for all items are exhausted. ※ How to Use Weverse Queues ① Run Weverse mobile app within 3 km of the concert venue. ② In the Weverse mobile app, choose the booth you wish to queue in line using Weverse Queues (OFFICIAL MERCHANDISE SALES BOOTH or WEVERSE CON FESTIVAL OFFICIAL MERCHANDISE SALES BOOTH) ③ Check the entry notification through the Weverse mobile app or the electronic board furnished at the Weverse Con venue. ※ Payment Methods: Only cash or credit card payment is accepted. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) ※ Purchase Limit: - A maximum of three items per product can be purchased per customer, and a maximum of three items per option can be purchased per customer for products with options. (ex. For GROWN ASS KID S/S T-SHIRT, you can purchase up to 6 pieces - 3 pieces per size) - The maximum purchase limit is subject to change depending on on-site circumstances. [Precaution Before Purchase] 1. All merchandise may be sold out early before the end of sales hours. 2. All transactions are made in Korean won (KRW). 3. We do not accept refunds or exchanges due to your change of mind. Please be aware that defective merchandise can only be exchanged on-site, so make sure to check the condition of your purchases upon receiving them. Please have your receipt ready when exchanging defective merchandise. (You will be given a refund if the merchandise is sold out.) 4. Operating hours may change depending on on-site circumstances. 5. Please do not wait in line overnight. We cannot guarantee your safety during night hours and any lines may be asked to disperse. 6. Do not purchase illegal merchandise. The official merchandise of 2023 Weverse Con Festival concert will only be sold at the official merchandise sales booth at the concert venue and on Weverse Shop. Please ensure that you are not adversely affected by purchasing illegal merchandise. 7. Please note that separate shopping bags will not be provided at the booth. 3. OFFICIAL LIGHT STICK PAIRING BOOTH OFFICIAL LIGHT STICK PAIRING BOOTH offers pairing services for the official EN- and TXT light sticks needed when watching the 2023 Weverse Con Festival concerts. (*The light stick pairing support is restricted to EN- and TXT light sticks.) a. Outdoor Pairing Booth Operating Schedule: From 1:00 PM to 5:30 PM, Saturday, June 10, 2023 From 1:00 PM to 5:30 PM, Sunday, June 11, 2023 Location: Seoul Olympic Park Han-Eul Square and Meeting Plaza b. Indoor Pairing Booth Operating Schedule: From 4:30 PM to 30 minutes after the concert starts, Saturday, June 10, 2023 From 4:30 PM to 30 minutes after the concert starts, Sunday, June 11, 2023 Location: Seoul Olympic Park KSPO Dome (2-1 GATE, 2-3 GATE) 4. OFFICIAL MERCHANDISE CUSTOMER SERVICE BOOTH The CUSTOMER SERVICE BOOTH offers repair and other services on the official merchandise purchased at the 2023 Weverse Con Festival venue. Operating Schedule: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 Location: Seoul Olympic Park Meeting Plaza 5. TAX REFUND BOOTH The TAX REFUND BOOTH offers convenient tax refund services on the official merchandise purchased at the 2023 Weverse Con Festival venue. Operating Schedule: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 Location: Seoul Olympic Park Meeting Plaza 6. INTERNATIONAL SHIPPING SERVICE BOOTH The INTERNATIONAL SHIPPING SERVICE BOOTH offers shipping services on the official merchandise purchased at the 2023 Weverse Con Festival venue to the desired address. Operating Schedule: From 10:00 AM to 5:30 PM, Saturday, June 10, 2023 From 10:00 AM to 5:30 PM, Sunday, June 11, 2023 Location: Seoul Olympic Park Meeting Plaza
