2026 Weverse Con Festival Official Light Stick On-Site Sales and Other Booths We would like to inform you on how to purchase the Official Light Sticks on-site at the 2026 Weverse Con Festival, which will be held at Olympic Park KSPO Dome and 88 Lawn Field on Saturday, June 6 and Sunday, June 7, 2026. The Official Light Stick can be purchased from Saturday, June 6 to Sunday, June 7 in two ways: on-site pickup after purchasing from Weverse Shop or on-site purchase. Please refer to the information below on making your purchases. 1. How to Pre-Purchase on Weverse for On-Site Pickup Weverse Shop members can purchase the Official Light Stick on Weverse Shop Weverse Con Festival, then pick up their purchases on-site at the 2026 Weverse Con Festival. 1) Official Light Stick Weverse Shop Pickup Booth * Sales Dates/Times - From 11:30 am to 5:30 pm, Saturday, June 6, 2026 - From 11:30 am to 5:30 pm, Sunday, June 7, 2026 * On-Site Pickup Dates/Times - From 12 pm to 6 pm, Saturday, June 6, 2026 - From 12 pm to 6 pm, Sunday, June 7, 2026 * On-Site Pickup Location - Haneol Square in front of Olympic Park KSPO DOME [Important Information] * Weverse members can purchase the Official Light Stick through Weverse GLOBAL after coming within a 3 km radius of the 2026 Weverse Con Festival venue, then pick up their purchases on site. * How to Purchase the Official Light Stick and Pick Up On-Site ① Click the [Weverse Shop] icon at the bottom left of Weverse Home - Weverse Con Festival (GLOBAL) - Purchase the [On-Site Pickup Only] product from the PICKUP_Light Stick category ※ Before proceeding with payment, click the PICKUP Reservation button and select your desired pickup time. ② Weverse > Check the QR code on [Order History] in More ③ Present your QR code to the staff, and pick up your purchases. ※ Please make sure not to disclose the QR code received upon making your purchase from Weverse Shop to others, as purchases are picked up without identity verification. ※ Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days. * Purchase Limit for Official Merchandise: - The purchase limit for each product is subject to change depending on availability. Please check the product guide banner on-site on the day of the event. [Important Notice Regarding Purchases] * All merchandise may be sold out early before the end of sales hours. * Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days. * Operating hours may change, depending on on-site circumstances. * Please make sure not to disclose the QR code received upon making your purchase from Weverse to others, as purchase pickups do not require identity verification. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase counterfeit Light Sticks. Official Light Sticks will only be sold at the 2026 Weverse Con Festival’s Official Light Stick sales booth, on Weverse Shop, and at official POP-UPs. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Shopping bags will not be provided at the booth. [Exchanges/Refunds for On-Site Pickup Products] 1) Exchanges * Exchanges are only possible within 14 days of purchase. * Exchanges are available only at the on-site booth during its operating hours. Please bring the product and order details with you. * For any inquiries after the on-site booth operating period, please contact Weverse Help. 2) Refunds * Refunds are available only at the on-site booth during its operating hours. * We will issue a refund if you visit us with the product and order details. 3) Exchanges & Refunds * Exchanges or refunds will be denied in the following cases: - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has sustained damage to its value to such an extent that it cannot be resold, including opened or damaged packaging - You will receive a refund if the product you would like to exchange for is out of stock. However, refunds are not possible after the on-site booth operation period. 2. How to Purchase On-Site on the Day of the Concert Official Light Sticks can be purchased on-site on the day of the Weverse Con Festival. 1) Official Light Stick On-Site Sales Booth * Sales Dates/Times - From 12 pm to 6 pm, Saturday, June 6, 2026 - From 12 pm to 6 pm, Sunday, June 7, 2026 * On-Site Sales Location - Haneol Square in front of Olympic Park KSPO DOME [Important Information] * Sales may end early if all items are sold out. * Payment Methods: Cash and credit cards (Samsung Pay, Apple Pay) are accepted. (Please note that certain credit cards may not be accepted due to policies and conditions set by the card company.) * Purchase Limit for Official Merchandise: - The purchase limit for each product is subject to change depending on availability. Please check the product guide banner on-site on the day of the event. - AMPERS&ONE, CUTIE STREET, Ha Hyun Sang, P1Harmony, and PLAVE Light Sticks can only be purchased via Weverse on-site pickup. [Important Notice Regarding Purchases] * All merchandise may be sold out early before the end of sales hours. * All transactions are made in Korean won (KRW). * Please have your receipt and payment method ready when exchanging a product. (If the product has been sold out, you will receive a full refund.) * Operating hours may change, depending on on-site circumstances. * Please do not wait in line overnight. We cannot guarantee your safety during night hours, and any lines may be asked to disperse. * Do not purchase counterfeit Light Sticks. Official Light Sticks will only be sold at the 2026 Weverse Con Festival’s Official Light Stick sales booth, on Weverse Shop, and at official POP-UPs. Please ensure that you are not adversely affected by purchasing illegal merchandise. * Shopping bags will not be provided at the booth. [Exchanges/Refunds for Official Merchandise Sold On-Site on the Day of the Concert] 1) Exchanges * Exchanges are only possible within 14 days of purchase. * Exchanges are available only at the on-site booth during its operating hours. Please bring the product and receipt with you. * For inquiries regarding exchanges after the on-site booth operation period, please contact us by email (merch.support@hybecorp.com). 2) Refunds * Refunds are available only at the on-site booth during its operating hours. * We will issue a refund if you visit us with the product, receipt, and payment method. 3) Exchanges & Refunds * Exchanges or refunds will be denied in the following cases: - The product has sustained damage, such as damaged or missing product tags, labels, packaging, etc., caused by the customer - The product shows signs of use, such as contamination, body or perfume odor, signs of being washed, or opened/damaged packaging - The product has had its value damaged to an extent that it cannot be resold, including damage to the packaging - You will receive a refund if the product you would like to exchange for is out of stock. However, refunds are not possible after the on-site booth operation period. 3. Official Light Stick Wireless Control Information For the 2026 Weverse Con Festival, the Official Light Sticks that support pairing with this concert will be synced for light effects. You do not need to pair your Light Sticks through the Official Light Stick app. Please make sure to turn on the Light Stick by pressing and holding the Light Stick’s power button after you enter the venue. * Due to compatibility with the Light Stick system, wireless control of the Light Stick is supported only for select models. * Supported Light Sticks for Syncing (alphabetical order): &TEAM, Apink, BOYNEXTDOOR, ENHYPEN, HIGHLIGHT, ILLIT, LE SSERAFIM, QWER, TOMORROW X TOGETHER, TWS, ZICO * Please make sure to insert new alkaline batteries before the concert. * The Official Light Stick requires three AAA alkaline batteries. * Your light will fade if the battery is low, and the wireless control may stop. * Please refer to the “2026 Weverse Con Festival Official Light Stick User Guide” provided in a separate notice for detailed pairing information. 4. Official Light Stick Service Booth Information Firmware updates and technical support for the Official Light Sticks that support pairing with the 2026 Weverse Con Festival will be provided. * For a more upgraded control, please update the firmware to the latest version. * Light Sticks Requiring Firmware Update: &TEAM, BOYNEXTDOOR, ENHYPEN (Ver.2 and Light Band), LE SSERAFIM, TOMORROW X TOGETHER (Ver.2) * Light Sticks eligible for repair service: &TEAM, BOYNEXTDOOR, ENHYPEN, ILLIT, LE SSERAFIM, TOMORROW X TOGETHER, TWS, ZICO 1) Outdoor Light Stick Service Booth * Operating Schedule - From 12 pm to 6 pm, Saturday, June 6, 2026 - From 12 pm to 6 pm, Sunday, June 7, 2026 * Location - Haneol Square in front of Olympic Park KSPO DOME 2) Indoor Light Stick Service Booth * Only firmware update service is supported. * Operating Schedule - From when the gate opens to 30 minutes after the concert begins, Saturday, June 6, 2026 - From when the gate opens to 30 minutes after the concert begins, Sunday, June 7, 2026 * Location - KSPO DOME 2-2 GATE gift shop
