BTS EXHIBITION : Proof in HONG KONG *This is a ticketing guide for the BTS EXHIBITION : Proof in HONG KONG Tickets to the BTS EXHIBITION : Proof in HONG KONG can be purchased exclusively on Trip.com. (LINK) Exhibition Information Exhibition Title: <BTS EXHIBITION : Proof> in Hong Kong Exhibition Period: June 16 – July 16, 2023 Exhibition Venue: 6F, Kunsthalle, K11 Art & Cultural Centre, K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon Operating Hours: 60 mins per session (10:30AM – 10PM) Ticket Price: HK$198 (Mon – Thu, except Public Holidays) / $248 (Fri – Sun & Public Holidays) Public Sale: June 2, 2023 (10AM) Public Sale Platform: Trip.com Organizer: BIGHIT MUSIC / HYBE / ELF ASIA Ticketing Information - Ticket limit: There is a 8 ticket limit per account. You may purchase up to 8 tickets total across any combination of time slots. - Children below age 5 will not be admitted. - Unaccompanied minors 12 and under will be prohibited from entering and viewing the exhibition, and tickets cannot be canceled or refunded. - All tickets for this event will be e-tickets. - Tickets are non-refundable and non-transferrable. Notes for Ticketing Tickets to this exhibition can be purchased exclusively on Trip.com and will not be sold via any other channels. - By purchasing a ticket to this event, you are agreeing to the exhibition terms below; these terms are subject to - additions and/or change depending on event circumstances. Please check the exhibition terms carefully before attending the event to ensure that you are not adversely affected. - All tickets are non-refundable and non-transferrable. - If you used abnormal or fraudulent methods (e.g., using macros, etc.), reserved tickets with the purpose of re-selling, or if you are deemed to have engaged in other fraudulent use or attempt, your tickets may be canceled and restricted for use without prior notification. - Please line up for entry to the exhibition hall 20 minutes prior to your ticketed time. - You cannot enter and view the exhibition if you are more than 10 minutes late, and tickets cannot be canceled/ refunded. Exhibition Viewing Guidelines - When entering the exhibition hall, groups with multiple tickets on the same account must arrive together and present all e-tickets. Admission will not be granted without a ticket. - Animals, with the exception of service animals, are not allowed into the exhibition hall. - Large banner, luggage and backpack cannot be brought into the exhibition hall. There are limited lockers located on the B1 and B2 floor of K11 MUSEA. - Food and beverages cannot be brought into the exhibition hall; hazardous materials such as bottles, fireworks, and laser pointers, as well as flowers and balloons, cannot be brought into the venue. - Professional cameras are prohibited. - Taking videos is not allowed within the exhibition hall, and taking pictures is only allowed in designated areas. - Cameras and phones must be put away while outside of the designated areas. - All activities that infringe upon copyright are prohibited, including taking photographs or video, making audio recordings, and broadcasting (live streaming) audio or video in areas not authorized for recording. All devices capable of taking video or audio recordings, with the exception of your mobile phone, are strictly prohibited from being brought into the exhibition hall; if any of the activities above are discovered (including the use of your mobile phone), you will be asked to leave the venue after erasing all recordings. We ask for your cooperation. (Your ticket cannot be canceled or refunded if you are asked to leave the venue.) - In order to provide quality event and crowd management, on site staffs will not assist with any photo-taking. Please avoid activities that interfere with the viewing experience of other visitors; please follow the staff instructions. If you are found to be engaging in such activities, you may be removed from the exhibition hall and no refund will be issued. - Photo-taking and video filming may take place on some days of the exhibition. Please understand that your viewing experience may be obstructed due to the filming equipment, and the visitors' faces may be recorded or photographed. Please mind your valuables. The exhibition organizers will not be responsible for lost or stolen valuables caused by your negligence. Keep these in mind! - Please avoid visiting the exhibition hall if you have tested positive or are experiencing symptoms of COVID-19. Any illegal sale of goods around the exhibition hall on the day of the exhibition is prohibited. If discovered, you may be held legally liable. - To ensure visitor safety and order on the day of exhibition, any unauthorized personal events (distributing goods, performances, etc.) are prohibited near the exhibition hall. - Please avoid dangerous activities such as running around the exhibition hall area in groups. Entering the Exhibition Hall - Please line up for entry to the exhibition hall 20 minutes prior to your ticketed time. You will need to show your ticket in order to get into the entry queue line at this time. - Entry to the exhibition hall will begin at the start of your time slot on a first-come-first-served and therefore, the entry time may vary for each person depending on the on-site situation. Tickets must be presented at entry. - You can only enter during your reserved time slot, and you are strictly prohibited from entering at any other time. - Please do not be late and arrive 20 minutes prior to your ticketed time. - Your entry may be restricted if you arrive later than your reserved time slot, and you can only enter following the staff guidance in order to ensure the smoothest entry process. You cannot enter and view the exhibition if you are more than 10 minutes late, and tickets cannot be canceled/ refunded. - Viewing time is limited to 60 minutes per reserved time slot. You will have additional time to shop at the merch store after the exhibit. - You can use the merch store after your viewing timeslot concludes, and please note that re-entry is not allowed once you leave. (You can only enter once within your reserved time slot.) - Each ticketholder will be granted a merch order form to purchase merch items. Purchase could only be made with the official merch order form. - No exchange and no refund for all purchased merch items. - You can only view the exhibition in the designated order due to the flow of the exhibition content. (You cannot go against the designated route.) - Operating hours may change depending on the on-site circumstances of the day of exhibition. Inquiries - For ticket and other ticketing-related inquiries, please contact the Trip.com customer service center at +852 3008 3268.
