[NOTICE] 2025 YESUNG <2025 YESUNG CONCERT [It’s Complicated] IN SEOUL> Announcement

2025 YESUNG CONCERT [It’s Complicated] IN SEOUL [Performance Overview] - Date and time of performance : January 18, 2025 (Sat) 06:00 PM (KST) January 19, 2025 (Sun) 04:00 PM (KST) - Venue : YES24 LIVE HALL - Ticket price : Soundcheck 176,000 KRW, Standing 154,000 KRW, Reserved Seat 154,000 KRW (including VAT) - Age Restriction: 7 years and older (No admission for preschool children) - Purchase Limit: Fan Club pre-sale 1 ticket per person / General Sale 2 tickets per person (including Fan Club pre-sale quantity) * Soundcheck are eligible for the pre-show sound check event. * People who purchase the ticket for VIP Standing (Soundcheck) can participate in a sound check event before watching the concert. * Even if you can't attend the sound check event due to personal matters, partial refund is not possible, so please be careful when booking. (*Entry time are subject to change depending on site conditions.) * Detailed information for online live streaming will be announced separately through each site (Weverse, Beyond LIVE) afterwards. [Booking Information] 1) Fan Club pre-sale Application period - Application Period: November 18, 2024(Mon) 02:00 PM (KST) ~ November 21, 2024(Thu) 11:59:59 PM (KST) - Eligibility : SUPER JUNIOR official fan club “E.L.F.” Membership (GL) 2) Fan Club pre-sale Applicant Verification Period (YES24 Ticket) - Verification period : November 26, 2024(Tue) 12:00 PM (KST) ~ November 28, 2024(Thu) 11:59:59 PM (KST) - Verification Method: Verification will be conducted on the YES24 Ticket “2025 YESUNG CONCERT [It’s Complicated] IN SEOUL” pre-sale page for those who completed the pre-sale application on Weverse. ① After signing up on the "YES24 Ticket" site, you can proceed with the Fan Club pre-sale personal verification process. Note that the information of the YES24 subscriber and the pre-application member must be the same. ② When receiving pre-sale verification from YES24 Ticket, make sure to enter the SUPER JUNIOR fan club “E.L.F.” Global Membership information (Name/Membership Number) exactly as it is in the pre-application. (Write in the same case and spacing, including uppercase and lowercase letters.) ※ If you do not complete the pre-sale verification on the YES24 Ticket site during the verification period, even if you applied for pre-sale pre-application, participation in pre-sale will not be possible, so please be cautious. 3) Fan Club pre-sale - Pre-sale Period : November 28, 2024(Thu) 08:00 PM (KST) ~ November 28, 2024(Thu) 11:59:59 PM (KST) - Eligibility : Participation in pre-sale is only possible for those who have completed Fan Club pre-sale verification on the 2025 YESUNG CONCERT [It’s Complicated] IN SEOUL detailed page within "YES24 Ticket." Each individual is allowed to reserve only one ticket per show. - Fan Club pre-sale is only available on the page where fan club verification was conducted. * If verification was done on the Korean reservation page, Fan Club pre-sale can only be done on the Korean reservation page. If verification was done on the global reservation page, Fan Club pre-sale can only be done on the global reservation page. 4) General Sales - General Sales Period : November 29, 2024(Fri) 08:00 PM (KST) onwards - General ticket sales allow up to 2 tickets per person per show. (Including the quantity of Fan Club pre-sale per session) - General ticket sales will take place after Fan Club pre-sale, subject to the remaining seats. If sold out during Fan Club pre-sale, there may be no available seats during the general ticket open period. 5) Wheelchair Seat Reservation Open - Fan club pre-sale : November 28, 2024(Thursday) 10:00 AM ~ 06:00 PM (KST) - General reservation : November 29, 2024(Friday) 10:00 AM (KST) onwards - Reservations can only be made through phone booking at the YES24 Call Center (1544-6399). Even during Fan Club pre-sale, individuals, including the person and one guardian, can reserve up to 2 tickets per session. - For wheelchair seats, reservations are only possible if the name on the disability certificate or welfare card is the 'Purchaser.' If it is not the 'Purchaser,' both the purchaser and one guardian cannot enter. - Wheelchair seat tickets are available for on-site pickup only. After confirming the identity through a disability certificate or welfare card, you can receive the ticket on the same day. - Fan Club pre-sale ticket buyers must bring the “E.L.F.” mobile membership card. If the companion is not a direct family member, ticket pickup is possible after confirming the companion's “E.L.F.” membership status. - If the companion is a direct family member, ticket pickup is possible after confirming the family relationship certificate, the physical ID of the ticket purchaser, and the physical ID of the guardian. - The operating hours of the YES24 Call Center are weekdays from 09:00 to 18:00, Saturdays from 09:00 to 17:00, and closed on Sundays and holidays [SUPER JUNIOR Official Fan Club “E.L.F.” Membership Presale Pre-application Instructions] The pre-sale pre-application process for Fan Club members will be conducted as follows: If you wish to participate in the pre-sale pre-application, please complete the application within the designated period. For Fan Club pre-sale, the basic information of the pre-sale applicant (name, membership card number (11 digits)) will be shared with "YES24." Please proceed with the pre-sale "pre-application" only if you agree to this. Individuals who complete the "pre-application" are considered to have agreed to the contents of this notice. - Application Period: November 18, 2024(Monday) 02:00 PM (KST) ~ November 21, 2024(Thursday) 11:59:59 PM (KST) - Subject to application: SUPER JUNIOR Official Fan Club “E.L.F.” Membership - Application Method: Access the link on the application page below, and fill out the application form ※ To participate in pre-sale, please sign up on the "YES24" website in advance and double-check that your information in the SUPER JUNIOR Official Fan Club “E.L.F.” membership is accurate before proceeding with the "pre-application." When going through the Fan Club pre-sale personal verification process, make sure to enter the SUPER JUNIOR Official Fan Club “E.L.F." membership information (name, membership card number (11 digits)) exactly as it is. Pay attention to uppercase and lowercase letters and spacing. ※ Pre-application for pre-sale is only possible within the specified period provided for "YES24" to convey the list and conduct verification. If you do not apply within the given period, even SUPER JUNIOR Official Fan Club “E.L.F.” members will be unable to participate in pre-sale, so please be cautious. [Company Info] - Hosted / Organized by : SM Entertainment - Contact : YES24 Ticket Customer Center (Representational number: 1544-6399)